This study is intended to reveal the causality between OCB(Organizational Citizenship Behavior) of policemen and their service behavior. The preceding factors for OCB in the study are organizational justice, leadership, and individuality. For the rese...
This study is intended to reveal the causality between OCB(Organizational Citizenship Behavior) of policemen and their service behavior. The preceding factors for OCB in the study are organizational justice, leadership, and individuality. For the research, a hypothesis and a model are designed with reference to previous studies. The analysis of them shows that organizational justice, leadership, and individuality are in a correlation with OCB. Furthermore, OCB is proved to affect policemen's service behavior. Therefore, as a result, in order to improve the quality of policemen's service, it will be effective to give a consideration to their OCB. The more concern about OCB will bring deeper impact.