An Organizational Citizenship Behaviors(OCB)Model and Comparison of The Perceived OCB between Small-Medium Enterprises(SME's) Employees and The Large Enterprises' One

다국어 초록 (Multilingual Abstract)

This paper has two major purposes. One is to suggest a valid OCB definition and its model. The other is to analyze Small-Medium Enterprises employees'OCB problems and their causes by comparing the OCB of SMEs employees with that of large enterprises employees based on the previously validated Organizational.
For the first one, this paper defined OCB as individual member's responsible behaviors corresponding to the rights encumbered by the belonging organizations. Based on the OCB construct, it suggested a nomological network employee's rights -> relational ties -> OCB responsibilities, and validated it using Korean employees data collected from the six companies including SMEs and Large Enterprises.
The comparison of OCB between SMEs employees and Large Enterprises employees showed that overall Large Enterprises employee' OCB was higher than that of SMEs employees, and that the differences in their obedience and functional participation were very significant.