호텔조리사의 직무착근도와 자기효능감이 이직의도에 미치는 영향 = 직무태도를 중심으로

다국어 초록 (Multilingual Abstract)

This study aimed to measure how not only job-related factors from among various influential factors on the turnover of Korean hotel chefs but also how their job embeddedness and self-efficacy involving factors outside the job affect their turnover intention through job satisfaction, organizational commitment, and working attitude, which are job attitudes. It is necessary to promote various goodwill groups at the hotel and to form personal bonding by preparing teamwork for peers at work and a communication system. Self-confidence of self-efficacy was discovered to raise the desire for achievement as a hotel chef and even more to clarify individual faith and conviction for overcoming something that confronts a hotel chef. Also, the sense of challenging to a task was discovered to be effective according to altruism and the effort of an employee. That is, self-confidence helps to achieve the goal of a company by leading to an improvement in job attitude through the sense of challenging to a task, and this may be utilized in policy. The department in charge of hotel human resource management should implement a systematic and innovative human resources management system and manage turnover. It would be possible to prepare relevant plans as well as an effective human resources operation and management system to solve problems and make improvements for a hotel company by reducing turnover after determining the direction for improvement in the future through an identification of problems arising in the food department and an analysis of the cause of turnover intention.