커피 바리스타 종사원의 직무스트레스가 직무만족, 조직몰입에 미치는 영향

목차 (Table of Contents)

• Abstract
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구방법
• Ⅳ. 실증분석
• Ⅴ. 결론 및 시사점
• 한글초록
• 참고문헌

참고문헌 (Reference)

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2 송영석, "특급호텔 웨딩홀의 물리적 환경품질 인식에 따른 관계의 질, 태도, 구매의도에 관한 연구 - 서울지역 특급호텔을 중심으로 -" 대한관광경영학회 26 (26): 205-225, 2011

3 김동준, "커피전문점의 선택속성이 고객만족과 충성도에 미치는 영향 연구 : 대전지역을 중심으로" 한국호텔외식관광경영학회 22 (22): 131-149, 2013

4 이지훈, "온·오프라인 매장 쇼핑고객의 지배력, 환기, 즐거움 등 감정요인간의 인과관계와 이들 요인이 행동의도에 미치는 영향의 차이 분석" 한국마케팅관리학회 16 (16): 89-123, 2011

5 김영국, "에스닉 레스토랑 선택속성이 만족도에 미치는 영향:음식 신공포증의 조절역할을 중심으로" 한국호텔외식관광경영학회 22 (22): 101-115, 2013

6 이민우, "서비스 제공자의 고객지향성과 구매의도의 관계에 있어서 만족,신뢰,몰입의 역할" 한국산업경제학회 16 (16): 7-108, 2003

7 이영철, "대학생들이 지각하는 전통시장 선택속성이 관계품질에 미치는 영향: 소비감정의 조절효과와 소비자 가치의 매개효과" 한국유통과학회 10 (10): 33-42, 2012

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