기분, 메시지 틀, 제품관여가 제품태도와 구매의도에 미치는 영향 = The Effects of Mood, Message Frame and Product Involvement on Product Attitude and Purchase Intention

다국어 초록 (Multilingual Abstract)

This study examined that mood, message frame, and product involvement have an effect on product attitude and purchase intention. The results showed that in the case of high involvement and positive mood, the gained-frame message generated a higher product attitude. But there was no significant difference to the purchases intentions between message frames. In the case of high involvement and negative mood, the gained-frame message generated a higher product attitude and purchase intention. When subjects were in the low involvement and positive mood, the gained-frame message generated a higher product attitude and purchase intention. When subjects were in the low involvement and negative mood, there was no significant difference to the product attitude between message frames. Even though there was difference to the purchase intention between message frames, the purchase intention was very low and had no importance.

국문 초록 (Abstract)

본 연구에서는 긍정/부정적 기분상태에서 메시지의 틀을 득/실로 하는 메시지 중에 어떤 틀의 메시지에서 제품태도와 구매의도가 더 효과적인지를 살펴보았으며, 이런 결과가 제품관여에 따라서 차이가 나는지를 연구하였다. 실험결과, 고관여 제품조건에서 긍정적 기분의 경우, 득 틀의 메시지 조건에서 더 높은 제품태도와 구매의도를 보였다. 그러나 구매의도의 경우, 득 틀과 실 틀의 메시지 조건에서 유의한 차이를 보이지 않았다. 고관여 제품조건에서 부정적 기분의 경우, 득 틀의 메시지 조건에서 더 높은 제품태도와 구매의도를 보였다. 저관여 제품조건에서 긍정적 기분의 경우, 득 틀의 메시지 조건에서 더 높은 제품태도와 구매의도를 보였다. 저관여 제품조건에서 부정적 기분의 경우, 득 틀과 실 틀의 메시지 조건 간에 제품태도에서 유의한 차이를 보이지 않았다. 구매의도는 분석결과 득 틀과 실 틀의 메시지에서 유의한 차이를 보였지만, 구매의도 측정치가 너무 낮아서 구매의도가 나타난 것으로 볼 수 없었다.

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