귀금속 제조업 종사자의 직무스트레스와 직무만족도에 관한 연구 - 서울 종로지역 중심으로 - = Study on the Employees` Job Stress and Job Satisfaction in Seoul Jongno Area Jewelry Manufacturing Business

다국어 초록 (Multilingual Abstract)

This study is an objective research study which aimed at seeking a measure to improve job satisfaction by investigating the factors that incur job stress by targeting the employees in jewelry manufacturing business and controlling and to manage stress factors generated from it. For this, this research selected 239 skilled workers in jewelry manufacturing companies located in Jongno 3~5-ga in Seoul, who are engaged in site function, sculpture function, gloss(surface polishing) function, stock? release of production, casting function, wax injection function, designer function, CAD engineer function as research objects. The researcher implemented frequency analysis, reliability verification, F verification, correlation analysis, multiple regression analysis on collected data by using SPSS program. Employees in jewelry manufacturing business highly recognized job stress level in order of job requirement, lack of job autonomy, inappropriate compensation, organizational system, job instability, physical environment, workplace culture, relation conflict, and highly recognized job satisfaction level in order of personal relationship, duty relations, working conditions. It was confirmed that the employees` job satisfaction got lower when they highly recognized job stress, and jewelry business employees` job stress with regard to inappropriate compensation, organizational system, job requirement, relation conflict negatively influenced job satisfaction meaningfully. The result of this research implies that job stress with regard to inappropriate compensation, organizational system, job requirement, relation conflict should be reduced in order to improve jewelry manufacturing business employees` job satisfaction, who are facing inferior working conditions.