환경의 불확실성, 의사결정과정 그리고 기업성과 간의 관계 = 정보시스템의 조절영향을 중심으로

다국어 초록 (Multilingual Abstract)

This study suggests that decision-making process will have its most positive impact on company financial performance when it is carried out by well structured information systems(hereafter IS). For many years, while scholars of organizations and strategy have attempted to link different aspects of the decision making process to organizational performance, the supporting empirical results have been weak and conflicting. This paper is that the most frequently discussed decision making dimensions such as information processing, collaboration, and even initiative, by themselves, are unlikely to contribute to firm’s financial performance. In relation to this matter, Miller and Lee(2001) have shown that an organization’s commitment to its employees(OCE) can even help ensure that the process of decision making will be executed effectively. In the same context, we argue that IS will enhance financial performance where it is able to improve the quality of a decision-making process that emphasizes ample information processing, collaboration, and initiative. The information processing dimension reflects the effort devoted to scanning and analyzing information to better understand a firm’s threats, opportunities and options. The collaboration dimension gauges how much people consult and collaborate together in making decision. And the initiative dimension assesses whether decision makers are biased towards action or proactiveness in competing and getting things done. While each of these dimensions has the potential to contribute to more effective decisions, we suspect that IS can play an important role in decision making. More specifically, these three dimensions of decision-making are expected to be of This study suggests that decision-making process will have its most positive impact on company financial performance when it is carried out by well structured information systems(hereafter IS). For many years, while scholars of organizations and strategy have attempted to link different aspects of the decision making process to organizational performance, the supporting empirical results have been weak and conflicting. This paper is that the most frequently discussed decision making dimensions such as information processing, collaboration, and even initiative, by themselves, are unlikely to contribute to firm’s financial performance. In relation to this matter, Miller and Lee(2001) have shown that an organization’s commitment to its employees(OCE) can even help ensure that the process of decision making will be executed effectively. In the same context, we argue that IS will enhance financial performance where it is able to improve the quality of a decision-making process that emphasizes ample information processing, collaboration, and initiative. The information processing dimension reflects the effort devoted to scanning and analyzing information to better understand a firm’s threats, opportunities and options. The collaboration dimension gauges how much people consult and collaborate together in making decision. And the initiative dimension assesses whether decision makers are biased towards action or proactiveness in competing and getting things done. While each of these dimensions has the potential to contribute to more effective decisions, we suspect that IS can play an important role in decision making. More specifically, these three dimensions of decision-making are expected to be of little value where IS are poor. In other words, even the most promising approaches to making decisions will produce little benefit without the support of IS. In addition, under demanding conditions of environmental uncertainty, we believe that the quality of information processing, collaboration, and initiative are particularly important as they help to facilitate complex adaptation. Thus this study suggest that the interactions between IS and all three of our process dimensions will contribute more to performance in uncertain than in stable environmen

참고문헌 (Reference)

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