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    비즈니스 프로세스 매니지먼트에 관한 문헌적 고찰

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    https://www.riss.kr/link?id=A101905122

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    Processes are basic and core activities in companies. A company cannot have a strong competitiveness without understanding processes. The purpose of this research reviews the periodicals and books on business process theoretically and systematically. And also categorize them according to the relevant issues. Therefore this research is to uncover the status quo on this issue and predict the future of business process studies.
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    Processes are basic and core activities in companies. A company cannot have a strong competitiveness without understanding processes. The purpose of this research reviews the periodicals and books on business process theoretically and systematically. ...

    Processes are basic and core activities in companies. A company cannot have a strong competitiveness without understanding processes. The purpose of this research reviews the periodicals and books on business process theoretically and systematically. And also categorize them according to the relevant issues. Therefore this research is to uncover the status quo on this issue and predict the future of business process studies.

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    참고문헌 (Reference)

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    2 허문구, "프로세스 조직의 설계와 효과 : 상황적 접근" 한국경영학회 33 (33): 1097-1134, 2004

    3 최무진, "집단관리기법을 활용한 서비스운영의 리엔지니어링" 7 (7): 231-254, 1996

    4 남기찬, "정보시스템 아웃소싱의 성공요인에 관한 연구" 1 (1): 149-158, 2002

    5 안영진, "전략적 프로세스 관리 실태 조사에 관한 한일기업의 비교연구" 한국프로세스연구회 2004

    6 Chang, Richard, "업무 프로세스 혁신" 21 세기 북스 1997

    7 Drucker, Peter F., "미래의결단" 한국경제신문사 1995

    8 윤성철, "공공부문 IT 아웃소싱 의사결정 요인 도출 : 델파이 방법" 엘지씨엔에스 2 (2): 47-57, 2003

    9 Champy, James, "X-Engineering the Corporation: Reinventing your Business in the Digital Age" Warner business Books 2002

    10 Wesner, John W, "Winning with Quality: Applying Quality Principles in Product Development" Addison Wesley 1995

    1 남중헌, "프로세스 혁신 방법론" 대한경영학회 22 (22): 1337-1356, 2009

    2 허문구, "프로세스 조직의 설계와 효과 : 상황적 접근" 한국경영학회 33 (33): 1097-1134, 2004

    3 최무진, "집단관리기법을 활용한 서비스운영의 리엔지니어링" 7 (7): 231-254, 1996

    4 남기찬, "정보시스템 아웃소싱의 성공요인에 관한 연구" 1 (1): 149-158, 2002

    5 안영진, "전략적 프로세스 관리 실태 조사에 관한 한일기업의 비교연구" 한국프로세스연구회 2004

    6 Chang, Richard, "업무 프로세스 혁신" 21 세기 북스 1997

    7 Drucker, Peter F., "미래의결단" 한국경제신문사 1995

    8 윤성철, "공공부문 IT 아웃소싱 의사결정 요인 도출 : 델파이 방법" 엘지씨엔에스 2 (2): 47-57, 2003

    9 Champy, James, "X-Engineering the Corporation: Reinventing your Business in the Digital Age" Warner business Books 2002

    10 Wesner, John W, "Winning with Quality: Applying Quality Principles in Product Development" Addison Wesley 1995

    11 Hall, J., "When Should a Process Be Art" 58-65, 2009

    12 Peisch, Richard, "When Outsourcing goes Awry" 24-37, 1995

    13 Zirpoli, F., "What Happens When You Outsource Too Much?" (Winter) : 59-64, 2011

    14 Linder, Jane, "Transformational Outsourcing" (Winter) : 52-58, 2004

    15 Roussel, P., "Third Generation R&D : Managing the Link to Corporate Strategy" Harvard Business School 1991

    16 Munstermann, Bjorn, "The performance impact of business process standardization : an empirical evaluation of the recruitment process" 16 (16): 29-56, 2010

    17 Lacity, Mary C., "The Value of Selective IT Sourcing" (Spring) : 13-25, 1996

    18 Earl, Michael J., "The Risks of Outsourcing IT" (Spring) : 26-32, 1996

    19 Garvin, David A., "The Processes of Organization and Management" (Summer) : 33-50, 1998

    20 Thomas, Andrew R, "The Outsourcing Compulsion" (Fall) : 10-14, 2006

    21 Merrifield, Ric, "The Next Revolution in Productivity" 73-80, 2008

    22 Davenport, T., "The New Industrial Engineering: Information Technology and Business Process Redesigned" (Summer) : 11-27, 1990

    23 Zipkin, Paul, "The Limits of Mass Customization" (Spring) : 81-87, 2001

    24 Tadelis, Steven, "The Innovative Organization : Creating Value Through Outsourcing" (Fall) : 261-277, 2007

    25 Lacity, Mary C., "The Information Systems Outsourcing Bandwagon" (Fall) : 73-86, 1993

    26 Barthelemy, J., "The Hidden Costs of IT Outsourcing" (Spring) : 60-69, 2001

    27 Blaxill Mark. F., "The Fallacy of the Overhead Quick Fix" 93-101, 1991

    28 Strassman, Paul, "The Business Value of Computers" The Information Economics Press 1990

    29 Hammer, M., "The Agenda" 한경 2001

    30 Steiner, Thomas D., "Technology in Banking: Creating Value and Destroying Profits" Business One Irwin 1990

    31 Ravesteyn, Pascal, "Surveying the critical success factors of BPM-systems implementation" 16 (16): 492-506, 2010

    32 Martinez, Erwin V., "Successful Re-engineering Demands IS/Business Partnerships" (Summer) : 51-60, 1995

    33 Quinn, James Brian, "Strategic Outsourcing : Leveraging Knowledge Capabilities" (Summer) : 13-28, 1999

    34 Quinn, J., "Strategic Outsourcing" (Summer) : 43-55, 1994

    35 Boer, Sven den, "Six Sigma for IT Management" ITMG 2007

    36 Hanafizadeh, Payam, "Selecting the best strategic practices for business process redesign" 15 (15): 609-627, 2009

    37 Hammer, Michael, "Reengineering Work : Don’t Automate, Obliterate" 104-112, 1990

    38 Bartlett, Christopher, "Rebuilding Behavioral Context : Turn Process Reengineering into People Rejuvanation" (Fall) : 11-23, 1995

    39 Tenner, Arthur R., "Process Redesign: The Implementation Guide for Managers" Prentice Hall 2000

    40 Wilson, Ray W., "Process Mastering: How to Establish and Document the Best Known Way to Do a Job" Productivity 1998

    41 Elliot, Rob, "Process Management, In Rath & Strong’s 6 Sigma Leadership Handbook" John Wiley & Sons 245-264, 2003

    42 Davenport, Thomas H., "Process Innovation: Reengineering Work through Information Technology" Harvard Business School Press 1993

    43 Filipowska, Agata, "Procedure and guidelines for evaluation of BPM methodologies" 15 (15): 336-357, 2009

    44 Quinn, James Brian, "Outsourcing Innovation : The New Engine of Growth" (Summer) : 13-28, 2000

    45 Weeks, Michael R., "Outsourcing : From Cost Management to Innovation and Business Value" (Summer) : 127-146, 2008

    46 Feitzinger Edward, "Mass Customization at Hewlett Packard: The Power of Postponement" 116-121, 1997

    47 Pine II, B. Joseph, "Making Mass Customization Work" 108-119, 1993

    48 Garvin, David A., "Leveraging Processes for Strategic Advantage" 77-90, 1995

    49 Useem, M., "Leading Laterally in Company Outsourcing" (Winter) : 25-36, 2000

    50 Gonzalez, Reyes, "Information systems outsourcing : a Delphi Study from Spain" 16 (16): 244-263, 2010

    51 Climent, Cristina, "Improving the Business Process of a Bank" 15 (15): 201-224, 2009

    52 Davenport, Thomas H., "Improving Knowledge Work Processes" (Summer) : 53-65, 1996

    53 이상곤, "IS 아웃소싱의 효과적 관리를 위한 통합적 분석틀" 2 (2): 135-156, 2003

    54 Foogooa, R., "IS outsourcing-a strategic perspective" 14 (14): 858-864, 2008

    55 Prasad, B., "Hybrid re-engineering strategies for process improvement" 5 (5): 178-197, 1999

    56 Cooper Robin, "Human Reengineering" (Summer) : 39-50, 1995

    57 Hall, Gene, "How to Make Reengineering Really Work" 119-131, 1993

    58 Hammer, M., "How Process Enterprises Really Work" 108-118, 1999

    59 Huber, Richard L., "How Continental Bank Outsourced Its Crown Jewels" 121-129, 1993

    60 Sirkin, Harold, "Fix the Process, Not the Problem" 26-33, 1990

    61 Palmberg, Klara, "Experience of Implementing Process Management : a Multiple case-study" 16 (16): 93-113, 2010

    62 Bossidy, Larry, "Execution: The Discipline of Getting Things Done" Crown Business 2002

    63 Houy, Constantin, "Empirical research in BPM analysis of an emerging field of research" 16 (16): 619-661, 2010

    64 Sharma, A., "Emerging trends in sourcing of business services" 15 (15): 149-165, 2009

    65 Lampel, J., "Customizing Customization" (Fall) : 21-30, 1996

    66 Hedge, Vishwanath, "Customization: Impact on Product and Process Performance" (Winter) : 388-399, 2005

    67 Goodstein, Leonard D., "Customer Value : The Linchpin of Organizational Change" (Summer) : 21-34, 1998

    68 Brocke, Jan Vom, "Culture in business process management : a literature review" 17 (17): 357-371, 2001

    69 Niehaves, Bjoern, "Collaborative Business Process Management: status quo and quo vadis" 17 (17): 384-402, 2011

    70 Ahmad, Hartini, "Business process reengineering : critical success factors in higher education" 13 (13): 451-466, 2007

    71 Bertolini, Massimo, "Business process re-engineering in healthcare management : a Case Study" 17 (17): 42-66, 2011

    72 Smith, Howard, "Business Process Management: The Third Wave" Meghan-Kiffer Press 2003

    73 Burlton, Roger, "Business Process Management: Profiting from Process" SAMS 2001

    74 Jeston, J., "Business Process Management, 2nd edition" BH 2008

    75 Smith, Ralph, "Business Process Management and the Balanced Scorecard" Wiley 2007

    76 Weske, Mathias, "Business Process Management" Springer 2010

    77 Harrington, H., "Business Process Improvement" McGraw-Hill 1991

    78 Harmon, Paul, "Business Process Change: A Manager’s Guide to Improving, Redesigning, and Automating Processes" MK 2003

    79 Short, James E, "Beyond Business Process Redesign : Redefining Baxter’s Business Network" (Fall) : 7-21, 1992

    80 Mansar, S. Liman, "Best practices in business process redesign : use and impact" 13 (13): 193-213, 2007

    81 Rayport, J., "Best Face Forward" 47-58, 2004

    82 이충헌, "BPM과 SOA기반의 비즈니스 프로세스 자동화와 분석기법" 한국컴퓨터정보학회 14 (14): 193-200, 2009

    83 Neubauer, Thomas, "An empirical study about the status of business process management" 15 (15): 166-183, 2009

    84 Fichman, Robert G., "Adoption OS Software Engineering Process Innovations : The Case of Object Orientation" (Winter) : 7-22, 1993

    85 Eardley, Alan, "A model for improving the role of IT in BPR" 14 (14): 629-224, 2008

    86 Mahmoodzadeh, E., "A business process outsourcing framework based on business process management and knowledge management" 15 (15): 845-864, 2009

    87 Shapiro, Stephen M., "24/7 Innovation: A Blueprint for Surviving and Thriving in an Age of Change" McGraw-Hill 2002

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