교정공무원의 직무 스트레스 적응과정에 대한 근거이론적 접근 = A Grounded Theory Approach on Correctional Officers’ Adaptation Process of Job Stress

다국어 초록 (Multilingual Abstract)

Purpose: The purpose of this qualitative study is to explore the adaptation process of correctional officers’ job stress.
Methods: Participants collected were fourteen officers who had experienced the adaptation process of job stress.
Data were collected through individual in-depth interviews until the point of theoretical saturation from May to August, 2017. Transcribed interview contents were analyzed using Corbin and Strauss’ grounded theory method. Results: A total of 98 concepts, 27 subcategories, and 10 categories were identified through the open coding. As a result of axial coding based on the paradigm model, the job stress adaptation process centering phenomenon of correctional officers was revealed as ‘repeat-mark hardening’, and the core category was extracted as ‘endurance in hardening’ consisting of a three-step process: enduring, understanding prisoner management procedures, and rebuilding. The rebuilding was considered as the key phase to escape the repeat-mark hardening and the participants utilized various strategies such as finding fun elsewhere, restoring confidence, accepting values of the prison officer in this phase.
Conclusion: The results of this study suggest that the adaptation process of correctional officers’ job stress can be a process that endurance the hardening. Therefore, it is necessary to develop systematic practical education and vocational motivation programs.

참고문헌 (Reference)

1 박정수, "직무스트레스와 직무탈진감: 교정공무원을 중심으로" 한국행정연구소 54 (54): 113-136, 2016

2 김준형, "영화치료 프로그램이 경찰공무원의 직무 스트레스 감소에 미치는 효과 연구" 한국치안행정학회 9 (9): 97-116, 2012

3 박윤환, "소방공무원 직무스트레스의 해소방안에 관한 연구-건강심신캠프의 만족도를 중심으로-" 대한지방자치학회 15 (15): 123-146, 2013

4 최항석, "노인복지시설 급식관리자의 감정노동 인식이 직무스트레스에 미치는 영향 - 관리자의 감정노동에 대한 적응을 중심으로 -" 한국외식경영학회 15 (15): 33-60, 2012

5 박정수, "교정공무원의 직무탈진감이 이직의도에 미치는 영향에 관한 연구" 한국조직학회 13 (13): 183-200, 2016

6 양점미, "교정공무원의 직무스트레스가 행복에 미치는 영향: 직무소진과 정신건강을 중심으로" 한국교정복지학회 (41) : 99-131, 2016

7 박혜련, "교도관의 정서적 소진과 직무만족, 역할갈등간의 구조적 관계에 관한 연구: 수용자에 대한 교도관의 태도 차이에 따른 변인간 관계 비교" 한국산업및조직심리학회 22 (22): 319-343, 2009

8 윤경희, "경찰의 직무스트레스 해소 및 치료를 위한 수용전념치료(ACT) 프로그램 활용에 관한 연구" 한국경찰연구학회 11 (11): 185-216, 2012

9 안귀여루, "개인과 조직의 성격유형의 일치여부가 여교사의 직무 스트레스와 적응에 미치는 영향" 대한스트레스학회 17 (17): 323-332, 2009

10 Dawis RV, "psychological theory of work adjustment; An individual differences Model and its Applications" University of Minnesota Press 245-, 1991

11 Viotti S, "Work-related stress among correctional officers : A qualitative study" 53 (53): 871-884, 2016

12 Chang HB, "The study of iron : Focused on hardening" 7 (7): 97-106, 2004

13 Robinson D, "The influence of educational attainment on the attitudes and job performance of correctional officers" 43 (43): 60-77, 1997

14 Lambert EG, "The impact of the work environment on prison staff : The issue of consideration, structure, job variety, and training" 34 (34): 166-180, 2009

15 Misis M, "The impact of correctional officer perceptions of inmates on job stress" 3 (3): 1-13, 2013

16 Yoon OK, "The correctional officers' stress : Its causes and the reduction strategies" 25 (25): 81-106, 2006

17 Dowden C, "Predicting work-related stress in correctional officers : A meta-analysis" 32 (32): 31-47, 2004

18 Gibson JL, "Organizations: Behavior, structure, processes" McGraw-Hill Irwin 618-, 2012

19 Finney C, "Organizational stressors associated with job stress and burnout in correctional officers : A systematic review" 13 (13): 82-95, 2013

20 Parker DF, "Organizational determinants of job stress" 32 (32): 160-177, 1983

21 Argyris C, "On organizational learning" Willey-Blackwell 480-, 1999

22 Ghaddar A, "Occupational stress and mental health among correctional officers : A cross-sectional study" 50 (50): 92-98, 2008

23 Maslach C, "Job burnout" 52 (52): 397-422, 2001

24 Bazemore G, "Explaining detention worker orientation : Individual characteristics, occupational conditions, and organizational environment" 22 (22): 297-312, 1994

25 Guba EG, "Effective evaluation: Improving the usefulness of evaluation results through responsive and naturalistic approaches" Jossey-Bass Publishers 423-, 1981

26 Lambert EG, "Correlates of correctional officer job stress : The impact of organizational structure" 30 (30): 227-246, 2006

27 Lindquist CA, "Burnout, work stress and job satisfaction among Southern correctional officers : Perceptions and causal factors" 10 (10): 5-26, 1986

28 Corbin JM, "Basics of qualitative research: Techniques and procedures for developing grounded theory" Sage Publications 310-, 2008

29 Lee IY, "A plan to strengthen mental health management to prevent suicide by correctional officials" Ministry of Justice Korea Correctional Service 2018

30 Ministry of Justice Korea Correctional Service, "2020 Statistical Yearbook of Correction"