效率的 企業經營을 위한 情報시스템의 機能에 關한 硏究 : 經營計劃 및 統制시스템을 中心으로

박상일 경북대학교 경영대학원 1984 국내석사

An information system, especially computer-based, has much been introduced into the business management, of which the situation exerts an influence promptly and widly upon the business organization and consequently upon the organizational behavior. The aim of this thesis is to construct the framework of scientific management of the basis of total system concept and to explain the effect of computer-based information system, by systemizing planning and controlling activities which are the key functions of management process, for the efficient business management in this highly developed information society. Business management, in order to survive and grow in such a condition, should forecast the direction and intensity of the coming changes and coordinate its organizational behaviors along with them. Information system manager provide his ability with the management adaptable to changing circumstances. The objectives of this study are found in business organizational actions reflected on the information system. The information system plays very important roles on the many managerial functions and activities in the forms of decision-making, control, at the levels of strategical planning, management programming and controlling, operational activities, and transactional process. The performance of business management relies upon the man manager's ability of decision-making and decision-making depends on the amount of information in and around the business. Strategic planning is most significant of all for the survival and growth of business management. Between the planning and performance there might bring about some degrees of deviation to be controlled and corrected. Strategic planning and one of the management levels exert their control functions in the unprogrammed manner, though the low management and operational levels functions in the programmed system. This study shows that the information system has a deep relation with the strategic planning, the management programming and control, and the operational control. Furthermore, as for communication and computer hardware and software, the information system has decidedly the great significance The information system, for business behavior itself, will have a deep interrelation and the progressive importance perspectively. Success or failure depends not on the machine or system itself, but on the pattern of managers behavior as a r human being.

金融自律化에 따른 銀行經營戰略

강경헌 경북대학교 경영대학원 1984 국내석사

The purpose of this paper is to analyze the problems with which commercial banks are facing and to inquire into some conditions of banks development under the financial liberalization movement. Chapter two summarizes the circumstance and aspect of commercial banks in recent years. ① The commercial banks in Korea have exhibited remarkable growth for the last 20 years since the launch of first economic development plan. Compared with the growth of non-bank financial intermediaries, however, the commercial banks have experienced relative backwardness, thus the share of financial market has been decreased. For example commercial banks share of deposits has remarkably fallen from 53.9% in 1971 to 35.7% in 1983, as well as the share of loans shows a drop from 53.5% to 35.5% during the same period. The most important reasons for this weakness of role of commercial banks are comprehensive government control and regulation on managerial decision about capital mobilization and allocation of funds. Besides this is mainly because non-bank intermediaries showed rapid growth during 1970s since government allowed the establishment of various non-bank financial institutions, while specialized banks participate aggressively in deposit taking thus competing with commercial banks. With the external intervention of management, investment efficiency of commercial banks has been lowered, resulting the instability of profitability. ② Financial, environment is getting ;more, competitive and, the restraints on banks activity are eliminated gradually, Government measures include-the;-selling of the government-owned shares of commercial banks, reorganization of preferential loans, amendment, of financial-related statues, and diversification of banking business. ③ The pursuit of electronic banking. and office automation (OA) has. great influence upon the organization and managemet of banks. Before long the banks organization is expected, to be changed to a information-oriented organization. Chapter three reviews the policy and long-range objective which is required. in competitive system as a premises of banking development. ① To establish the autonomous -management system, above all, the operation of government economic policy should be based on free economy principle and market price mechanism. Therefore 'it is natural that the restriction on budget, personnel, pay, and organization should be got rid of, -while the dependent. attitude of banks must disappear.: ② Under the financial liberalization movement the bank management is to be directed toward integration of profitability principle and public confidence. ③ Nowadays we can find that specialized banking system is transformed into, universal banking system, and Korean financial system is thought to be toward the very same way. Consequently confronting universal banking system, it is. necessary for commercial banks to strive for development of financial instruments and market cultivation. Chapter four discusses the urgent problems and concrete devices for commercial banks growth. ① To improve unity of organization, w e can assert, current system of board of directors is to be reconstructed, the function of committee to be enhanced, and divisionalized organization to be introduced. In particular in a introduction of divisionalized organization, three preconditions-decentralization of power, establishment of customer-oriented organization, reenforcement of planning and co-ordination function are needed. ② The independent profit system, which has aimed at financial accounting for the purpose of branch control, should be applied with a view of managerial accounting. The effectiveness of independent profit system, -is-guaranteed only by decentralization of power, reasonable appraisal of branch achievement, set up of responsibility accounting, and the colse relationship with budget system. ③ It is demanded that the competition principle should be introduced in the personnel management, so that contemporary seniority system has to be coupled with merit system. Furthermore the fundamental direction of long-range management should be founded on man-power development and personnel segmentation policy. ④ The pursuit of electronic banking and office automation is major factor which determines the growth of commercial banks. For this reason, we might say, the, pursuit of electronic banking and office automation should be implemented steadily. Especially the total system which could connect all accounts, needs to be established. In addition efforts to prevent computer crime and technical difficulties are requisite. ⑤ Banking internationalization is important subject to accelerate the growth of commercial banks, because growth rate and marginal productivity of capital of international banking business is higher than that of domestic banking business. Important factors of internationalization are proper disposition. of. foreign branch network, improvement of banks confidence, training of experts in international banking and foreign exchange, and development of financial techniques, etc.

품질경영시스템이 성숙기 산업의 경영활동성과에 미치는 영향

고석규 경북대학교 경영대학원 2007 국내석사

(Abstract) In this thesis, a case study of quality management system in LG Philips Displays (LPD), who has created a new type of innovation model such as TDR(tear down and redesign), is performed in order to suggest a direction for facilitating the innovation activities in LPD. First of all, for the sake of understanding the stream of quality management, this thesis had researched literatures on the quality management practices and compared their characteristics. So the positions of every quality management practices was grasped in the context of evolution of management. 6 sigma, which had been created in Motorola and prospered in GE(General Electric), is evaluated and recognized as the highest level of quality management practices. also LPD has adopted 6 sigma as a powerful tool for breaking through the crisis of display industries caused by unlimited and boundless global competition. LPD Components Plant has adopted and implemented 6 sigma, but LPD Components Plant became to know the deficiency of 6 sigma practice, such as creative innovation. LPD Components Plant had confronted a new challenge, to which it has had no experiences, induced by the advances of display technology in recent days. So LPD Components Plant has created a new type of innovation to tear down and redesign all the processes and practices of display without any exception. TDR teams had been organized as cross functional team to reform all the process in order to solve the present problems at process. also, LPD Components Plant had generated and specified the details of TDR activity. After implementation of TDR from 2004, LPD Components Plant has achieved good performances in all the aspect of managerial activities including the improvement of production volumes and the dramatic reduction of costs, which had made the financial status better off. Concludingly, this thesis had found the synergy effects from integration of 6 sigma and TDR of LPD Components Plant. In other words, TDR is constructed on the foundation of the qualitative practices of 6 sigma, which had facilitated the settlement of TDR process.

ERP 導入이 經營成果와 企業支配構造에 미친 影響 : 平和그룹을 中心으로

서규태 경북대학교 경영대학원 2004 국내석사

The purpose of this study is to look into the effect of ERP on the business performance and the corporate governance structure for the automobile parts industry and to provide critical success factors for ERP implementation for companies which are interested in ERP. Today Firms have been confronting with very rapidly changing business environment. Under these circumstances, the importance of using IT in gaining competitive advantage is increasing. ERP is a very popular tool for putting through management innovation and implementing on integrated information system. First of all, this study reviewed literatures on the emergence background of ERP, its developing stages, and its characteristics. The data for this study were collected from four automobile parts companies which have implemented ERP. Method is to compare a business performance and a corporate governance structure change before and after the introduction of the ERP. Analysis of business performance is consisted of five indicator : (1)sales per capita, (2)inventory turnover, (3)the rate of labor cost & manufacturing cost, (4)gross value added per capita, (5)closing accounts at the end of every month. Analysis of corporate governance structure is consisted of three indicators : (1)the ownership share of the primary owner, (2)the board of administration and CEO, (3)asymmetric information and compensation. The results of this study are as follows : First, a performance of a business unit after using ERP is higher than that before the implementation of ERP. Second, a corporate governance structure show a significant difference. The analytical results of this study show that automobile parts companies could improve a business performance and a corporate governance structure by adopting ERP.

프로세스관점에서의 전사전략 연계과제 도출

금석영 경북대학교 경영대학원 2009 국내석사

Many companies have adopted lean six sigma as a tool of business innovation. but the global optimization is not achieved if you concentrates on only the performance of individual task. After all, it is often shown that lean six sigma innovation activities have not made a direct contribution to management performance and gradually been losing the momentum. This study indicated the operational program to make an efficient of lean six sigma. Our goals with this program are sharing the strategy, recognizing the customers clearly and offering the definite direction in order to attain management goal in the Strategy Alignment Process for getting the customer’s requirements and realizing the company's strategy. It is very important for lean six sigma to include all processes on value chain in order to be as the business innovation tool changing the working method and company’s culture. Although this research is a little complicated and can be considered annoying. However, the consistency is secured through the set a task process for the achievement of business aims and where resources should be concentrated on are defined. Therefore it will be an effective way that these processes and resultant goals are connected with communication of throughout the organization. This research is on purpose to provide the detailed guideline to set up the foundation that makes a contribution to the continuing lean six sigma’s development and maximize business performance. 6시그마 경영혁신활동이 국내에 소개된 지 벌써 10년을 훌쩍 넘어섰다. 6시그마 경영혁신활동의 성공을 위해서는 국내기업문화를 놓고 볼 때 대부분이 최고경영자의 의지와 운영전략에 전 조직원이 집중하고 있는 것이 현실이기 때문에 더욱 최고경영자의 혁신수행 의지가 가장 큰 성공요소일수 밖에 없다. 그 다음 중요한 요소는 얼마나 적절한 프로젝트를 선정하는가에 있다. 선정된 프로젝트가 기업의 이익과 가장 연관성이 높은 전략을 달성하는 과제라고하면 프로젝트에 대한 관심이 높을 수밖에 없고, 따라서 충분한 자원지원에 힘입어 수행도가 높아짐은 물론 그 성과 또한 더욱 높아질 수밖에 없기 때문에 좋은 성공의 열매를 맺을수 있게 된다. 적절한 과제(right project)에는 반드시 적절한 인재(right people)에 의한 수행이라는 것이 보장되어야 한다. 아무리 좋은 과제를 선정했더라도 제대로 과제가 수행되지 않는다면 무의미해질 수 있어 right project와 right people은 따로 떼어서 생각할 수 없는 한 뭉치로 다뤄져야한다. 본 논문의 연구 대상인 S사는 2007년 전사적인 붐 조성및 TOP의 강력한 추진의지를 바탕으로 린6시그마 경영혁신활동을 시작하였으며 전체최적화를 목표로 2년 동안 경영혁신체계 확립에 몰두하였다. 그러나 2년간 수행되었던 과제들을 분석해본 결과 대부분이 단기적인 현안문제해결에 주력하여 전사적으로 추진했던 혁신활동이 경영목표 달성에 큰 영향을 주지 못해 효율적인 경영혁신활동이 되지 못한다는 것이 주요 이슈사항이었다. 효과적이지 못한 과제선정 방법과 선정된 과제에 대해서도 적절성 검토가 미흡한 상태에서 과제 kick off가 이루어지고, 부서별로 과제수행 건수가 할당되는 분위기로 흘러가 전사전략을 반영하는데 소홀해 지는 우를 범하게 된 것이다. 린6시그마를 통해 품질이 개선되고 비용은 절감되었지만 기업의 전략적 목표달성에는 제한적일 수밖에 없게 된 것이다. 단기적인 성과를 거둘 수 있는 문제해결에만 주력하게 되면 결국 기업문화, 조직구조 등 전사적인 경영시스템구축에 필요한 자사만의 방법론으로 발전하지 못하게 된다. 이후 S사는 린6시그마 추진과제를 선정하는 방법에 있어서 전통적인 기존의 Big Y 전개방법이 가지고 있던 한계점을 보완하기위해 프로세스적 접근방법이 보다 강조되고, 기업전략과의 연계 고리를 견고히 하는 실행과제도출방법에 대한 고민을 하게 되어, 기업의 경영혁신활동을 실제적인 성과창출 활동으로 연결시키고자 S사에 적절한 과제도출 방법에 대한 연구에 주력하게 되었다. 본 연구에서는 보다 효율적인 린6시그마 전략과제를 도출하는 방법에 대해 고찰하고, 자동차부품제조회사인 S사의 적용사례를 통해 보다 효율적인 전략과제를 도출하기 위한 과정을 소개하고자 한다.

BSC를 활용한 합리적인 경영성과개선방안 : 중소벤처기업을 중심으로 : with Emphasis on Small-sized Venture Company

석자희 경북대학교 경영대학원 2012 국내석사

It becomes more and more difficult to manage small-sized company for the rapid and rigid changes in the high tech environment, especially small-sized venture business. The purpose of this study is to analyzes managerial difficulties of small-sized venture company due to the inherent limitations in the competitive domestic and global environment rather than an introduction of BSC system to small-sized companies using the "BSC's methodology". Primarily, strategies to solve the bottleneck elements of managerial performance are developed and the critical success factors(CSF) as well as key performance indicator(KPI) for performance improvements based on those strategies are proposed. Secondarily, a strategy map showing the organic relationship among the bottlenecks of small-sized ventures business interact each other is proposed using the BSC methodology. Finally, in the process of building the strategy map, small-sized venture managers become to understand the causes and effects of difficulties in the performance improvements and combined organic relationship of these difficulties very well.

중소기업 정보화경영체제 구축에 관한 사례연구

장수영 경북대학교 경영대학원 2006 국내석사

As the information society develops, the innovative management of small and medium enterprises becomes the essential national agenda to obtain industrial competitiveness in a limitless, internationally competitive society. However, most small and medium enterprises (SMEs) are deficient in the ability to promote informatization and the application of information. Therefore, for the successful informatization of SMEs, the Small and Medium Business Administration, and the Korea Technology and Information Promotion Agency for Small & Medium Enterprises have supported SMEs by having developed an Information Management System (IMS) in 2002; a standardized model of information innovation for small and medium businesses. SMEs which introduce and operate the IMS utilize information more efficiently through the efficient operation of the information system, and it also gives them the ability to manipulate the information system strategically, thus facilitating innovation. SMEs have confronted various difficulties when introducing the IMS because of a lack of understanding of the IMS and other restrictions. In order to overcome these difficulties, this study suggests a methodology for understanding and introducing the IMS, and presents cases of SMEs which have established the IMS successfully, so that it can help other SMEs establish their IMSs successfully as well. This study's conclusions were derived from the case of SME which had introduced the IMS successfully. First, the establishment of an informatization strategy which supports managerial efficiency can help introduce and operate the information system systematically. Second, the preparation of an introduction procedure for the information system supported the successful introduction of the information system. Third, a stabilized operation was achieved by offering a management methodology for the operation of the introduced information system. To successfully introduce the IMS, the following strategies should be considered. First, CEOs should have unfailing faith in the necessity of introducing the IMS. Second, a feasible promotion plan for the IMS should be established. Third, the performance of the IMS should be measured continuously, and an inspection of the implementation, and regular internal audits and corrective action should be applied. The establishment of the IMS helps SMEs promote the introduction and operation of efficient information systems, and also enhances the application and the strategic operation of the information system in order to improve their competitiveness and create new value in their businesses.

金融自律化와 銀行經營革新 : 先進國銀行과의 戰略比較

곽병진 慶北大學校 經營大學院 1993 국내석사

Internationalization and liberalization in the finance industry brought much change in the environment of banking business in Korea. To accommodate new environment, Korean banks are preparing bank business innovation strategies for international competition. The purpose of this paper is to elaborate bank business innovation strategies in the changing environment. In this study, I compare the strategies between Korean and foreign banks and analyze a few cases in Korea. This paper is organized as follows: chapter I is an Introduction and chapter Ⅱ describes theoretical background of the bank business innovation strategies. The bank business innovation strategies in foreign countries are analized in chater Ⅲ. Chapter Ⅳ is concerned with problems and answers on the bank business innovation strategies in Korean banks. The last chapter contains conclusions. Some suggestions on the bank business innovation strategies are as follows: 1. To relax government regulations. 2. To enhance management and evaluation system 3. To reinforce receiving ablity of banks. 4. To ensure sound asset management. 5. To provide better service to customers. 6. To keep close relationship with customers. 7. To manage personnel efficiently. 8. To innovate employees' thinking. The case study on the S branch of the D bank indicates some implications. The important factors in goal-setting are the mental strength of staffs, efficient preparation in opening branch and the creative public relation with customers. This study has some limitations which is inherent in the case study, but it will contribute to elaborating bank business innovation strategies in Korea.

經營情報시스템의 成功要因에 관한 硏究 : 釜山·慶南地域 自動車部品製造業體를 中心으로

황춘호 慶北大學校 經營大學院 1994 국내석사

In this study, we were trying to clarify and show successful factors of MIS to reinforce the information systems of automobile-parts manufacturing companies and to practice MIS effectively by finding out each company's operating conditions and using analyzed materials with the object of automobile-parts manufacting company located in Pusan, Kyung-nam area. We collected replies submitted to a questionnaire of 98 automobile-parts manufacting company located in Pusan, Kyung-nam area to establish study model and hypotheses, to analyze an actual proof from this after investigating basic study for the successful factor. The factor that have an influence meaningfully on success of MIS are organization scale, ability of MIS group environment adaptation, top management support, education training and participation of user, computer knowledge of user, usefullness of system, extent of planning and controling according to result of verification of established hypotheses to verify mutual relation between each independence fluent, success factor and MIS success each independence fluent, success factor and MIS success on the basis of established study model. Especially, we can see that they have high relationship between support of top management, education training and computer knowledge of user, strategic, tactical plan, planned controll ability, and MIS success. Also, the extent of system use shows high mutual relationship between plan and control of system, and educational tranning of user, and also extent system satisfaction have great influence on top management support, improvement degree of work achievement affect, and top management support and educational tranning of user. But position of MIS controller and system development have no relationship with MIS success. According to result of study we shoud consider the following factors when automobile-parts manufacting company or this same factors when automobile-parts manufacting company or this same kinds of company practice MI S. 1) If they are eight kinds ; such as organization scale, ability of environment adaptation of MIS gorup, top management support, education training, participation and computer knowledge of user, system usefullenss, system planning and controling and so forth. 2) We don't need to consider it specially because the position of MIS controller and system development are not success factor, but need to observe this point, also because of classifying as a success factor of MIS among this basic study.

기업의 ERP도입이 기업성과에 미치는 영향

이준석 경북대학교 경영대학원 2007 국내석사

<Abstract> This research launched considering that the innovative introduction of ystem would be necessary recognizing that enterprises can hardly cope with the rapidly changing market circumstances with existing systems. Among the new systems, enterprises adopting ERP system has been increasing rapidly, but only a few companies have successfully induced the ERP system and small and medium enterprises in Korea seem to be reluctant to adopt the system because it takes a lot of expenses and time. Focuses on what factors the successful ERP system establishment needs. After establishing the system, the research also focuses on what actual efficiency and effectiveness it would have. First, Unlike the standards that had been suggested by the researches on acievements of the exsisting informative system, the ERP system so emphasizes the innovation of the work process and the prompt response for marekt and customers though it that I draw the proper outcome standard related to the progressive characteristics of the work, the efficiency and effectiveness. Secondly, the companies which uses the ERP solutionis are lower than 10 percent. This is lower than our expecting, In case that company use the ERP system, which really effects or not , so there are some questions of real effect as we expected. Accordingly, in the base on the result from real material of company which is using the system, this research show the real effect in case that companies use the ERP system Thirdly, domestic small and medium enterprises shoud have an active leadership and strategy to correspond the decentralized organization system, the openness, the organization culture to be adapted to market changes in order to the innovative information system, which must be an essential condition for successful ERP system. Finally, it is shown that what effect the introduction of the ERP system and the result achieved by it have on the on-line systemization of the business. The theoretical-practical implications deduced from this study should be interpreted with prudence, further effort should be made to solve the existing problems. First of all, this research has an inherent limit. There are several factors for successful adopting of ERP system. however, it is not easy to generalize that ERP adoption is successful when we have revealed success factors. It is because the research was conducted with limited factors such as leadership, organizational structure, strategy and culture due to insufficient preceding researches. Secondly, enough samples were not achieved to apply since there have not been many companies that successfully adopt ERP system in Korea. In addition, it is also hard to generalize the result because the members of the organization were studied instead of the organization itself. Thirdly, the evaluation of the organizations seems too soon because it has not been long enough since the companies adopt ERP. It is also hard to expect the results with high accuracy. Future research will overcome the limitation mentioned above as well as followings. First, the study is about the outcome of ERP System introduction. Considering the goal and result of ERP System introduction and its effect on organization, the elements to achieve in different areas can be derived. They have to be a measure of achievement rather than a type of achievement. Secondly, the current ERP System has been built with a unit of each company. However, considering the prospects of the economy, the study to consolidate the information system between companies or to take an integration of information system classified by a type of business into account will be needed. In other words, the study of the expansive ERP System will be required. While the present ERP System is the system able to respond the customer demands for information, integrating all information systems of a company, the expansive information system is that the consolidation of the information system classified by industry to link the integrated systems of different companies should be established. Finally, the number of samples should be extended according to both a scale and an industrial classification of company. The samples of the study include a lot of small and medium IT enterprises, which may be followed by the unreasonable analysis about the outcome of the study. Henceforth, the study targeting companies in more various industries and the study based on much more samples should be accomplished.