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      • The New Normal Era and How to Survive It

        ( Dr. Wolfgang Eder ) 포스코경영연구원(구 포스코경영연구소) 2016 Asian Steel Watch Vol.1 No.-

        <strong>Interview with worldsteel Chairman</strong> <p>Wolfgang Eder, 63, has been Chairman of the Management Board of voestalpine since 2004. Under his leadership, the Group almost tripled its revenue from around EUR 4 billion to more than EUR 11 billion and developed from a traditional European steel-producing company to a technology and capital goods group that operates globally and enjoys above average profitability.</p> <p>Mr.Eder took over the office of worldsteel Chairman for a second term in October 2015 ? the first time in the 50-year history of the organization that an incumbent Chairman was reelected. worldsteel is the second largest industry association worldwide, which has around 170 association members, representing 85% of global steel production. He was also President of the European Steel Association EUROFER from October 2009 to May 2014.</p> <p>Dr. Wolfgang Eder Chairman and CEO of voestalpine AG, Chairman of worldsteel</p>

      • KCI등재

        商法은 무엇에 관한 法인가 ?

        Zo¨llner, Wolfgang 忠南大學校 法學硏究所 1990 法學硏究 Vol.1 No.1

        역자주:상법을 기업법으로 파악하는 것이 우리나라 상법학계의 경향이다. 그러나 "기업"은 상법전에서 사용하는 용어가 아니며 또한 그 개념이 분명하지 아니하여서 상버의 연결점을 "기업"으로 할 것인가 하는 법정책적 문제에 대한 검토가 필요하다고 생각한다. 이 글은 서독 Tu¨bingen 대학교의 Wolfgang Zo¨llner교수가 ZGR 1983, 82-91면에 게재한 논문 "Wovon handelt das Handelsrecht?"를 번역한 것이다. 상법을 기업법으로 파악하는 것이 현행법상 허용되지 아니하며 한편 장래의 입법이라는 관점에서는 어떤 문제가 있는 가에 대하여 상세하게 논술되어 있어서 동일한 문제가 제기될 수 있는 우리나라에서도 참고할 수 있는 좋은 자료라고 생각한다. 이 논문의 번역을 허락하여 주신 Zo¨llner교수께 감사드린다. 또한 이 글은 "한독법학"제 8호에 게재 예정되어 있다.

      • “WE’RE SORRY!” EFFECTS OF ONLINE COMPLAINT HANDLING ON OBSERVERS’ ATTITUDES

        Wolfgang Weitzl,Elisabeth Wolfsteiner,Clemens Hutzinger 글로벌지식마케팅경영학회 2016 Global Marketing Conference Vol.2016 No.7

        able to articulate their unfavorable opinions about products, brands and companies by posting complaints on a diverse set of platforms including the firms’ own Facebook brand pages. Such actions enable dissatisfied consumers to disseminate their negative sentiments among a broad audience of negative electronic word-of-mouth (NeWOM) observers (Hong & Lee, 2005). For those observers, negative consumer comments are a valuable source (Lee & Song, 2010). They usually read the NeWOM messages to identify the responsible party and to know what has caused other persons’ problems. This information, in turn, is likely to influence the potential customer’s own attitudes towards the company (e.g., Vermeulen & Seegers, 2009; Willemsen et al., 2011). Such inferences can have critical consequences for a company’s economic well-being. This study investigates how companies can counteract potential threats by means of corporate webcare (i.e., applying appropriate response strategies to counteract latent NeWOM effects). Previous studies focusing on the offline service management context have examined different types of corporate response strategies (e.g., Benoit, 1995; Coombs, 1999). Marcus and Goodman (1991), for instance, classify response strategies into either accommodative (i.e., the company accepts the failure and takes on responsibility for it) or defensive strategies (i.e., the company denies the responsibility for the negative event, attacks the accuser, or shifts the blame to others). In addition, no-action strategies are very popular among companies on the social web (Einwiller & Steilen, 2015; i.e., the company remains silent, makes only meaningless comments or takes no overt action). Furthermore, eWOM literature provides some evidence that consumers are more likely to listen to those who are not affiliated with the company (e.g., Colliander & Dahlén, 2011). On social media platforms, these brand advocates then defend a company from attacks by other consumers. The study at hand investigates the observer-related effects of multiple corporate- and consumer-response styles. More specifically, a one-factor between-subjects design (n = 728) manipulated different responses to a negative comment on a service failure publicized on a corporate Facebook fan page. Findings provide evidence that particularly accommodative online complaint handling can mitigate NeWOM effects and trigger favorable brand attitudes of NeWOM observers. Among alternative webcare strategies, empathetic communication including the acceptance of the failure and a simple public apology is an effective way to respond to negative Facebook comments. However, particularly responses including also an explanation as well as some kind of compensation can turn potential customers in actual customers of the brand. Findings further suggest that companies should perform their own webcare as defensive responses from brand advocates do not always leave a good impression. From a practical perspective, companies should consider webcare as a means not only to help current customers with their problems, but also to provide an outward-directed cue for the company’s customer-orientation.

      • SCOPUSKCI등재
      • SCOPUSKCI등재
      • KCI등재

        Zinc in Pancreatic Islet Biology, Insulin Sensitivity, and Diabetes

        Wolfgang Maret 한국식품영양과학회 2017 Preventive Nutrition and Food Science Vol.22 No.1

        About 20 chemical elements are nutritionally essential for humans with defined molecular functions. Several essential and nonessential biometals are either functional nutrients with antidiabetic actions or can be diabetogenic. A key question remains whether changes in the metabolism of biometals and biominerals are a consequence of diabetes or are involved in its etiology. Exploration of the roles of zinc (Zn) in this regard is most revealing because 80 years of scientific discoveries link zinc and diabetes. In pancreatic β- and α-cells, zinc has specific functions in the biochemistry of insulin and glucagon. When zinc ions are secreted during vesicular exocytosis, they have autocrine, paracrine, and endocrine roles. The membrane protein ZnT8 transports zinc ions into the insulin and glucagon granules. ZnT8 has a risk allele that predisposes the majority of humans to developing diabetes. In target tissues, increased availability of zinc enhances the insulin response by inhibiting protein tyrosine phosphatase 1B, which controls the phosphorylation state of the insulin receptor and hence downstream signalling. Inherited diseases of zinc metabolism, environmental exposures that interfere with the control of cellular zinc homeostasis, and nutritional or conditioned zinc deficiency influence the pathobiochemistry of diabetes. Accepting the view that zinc is one of the many factors in multiple gene-environment interactions that cause the functional demise of β-cells generates an immense potential for treating and perhaps preventing diabetes. Personalized nutrition, bioactive food, and pharmaceuticals targeting the control of cellular zinc in precision medicine are among the possible interventions.

      • KCI등재

        Slaughterhouse wastewater treatment in a bamboo ring anaerobic fixed-bed reactor

        Wolfgang P. Tritt,Ho Kang 대한환경공학회 2018 Environmental Engineering Research Vol.23 No.1

        A pilot scale anaerobic fixed-bed with a reactor volume of 2.8 m³ was built to treat slaughterhouse wastewater. Bamboo rings were chosen as support media mainly because of their cheaper price in underdeveloped countries. Even with their lower porosity and specific surface, the reactor performance showed a maximum 95% COD removal efficiency at an organic loading rate (OLR) of 1 kg COD/ m³-d with its corresponding hydraulic retention time (HRT) of 7.5 d. At a higher OLR of 4.0 kg COD/ m³-d, the COD removal efficiency of 75% was achieved with an HRT of 2 d. No big difference in COD removal efficiencies was found between the reactors operated in both upflow and downflow modes. Their operational behavior and effluent characteristics were similar. The effluent COD/TKN ratio of 6.67 at an OLR of 4.0 kg COD/ m³-d was only marginal acceptable range for a subsequent biological denitrification process. Otherwise carbon supplementation is required at a lower OLR.

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