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제주지역 일본어 관광통역안내사의 직업만족도에 관한 연구
양필수(Pil Soo Yang),오상훈(Sang Hoon Oh),강성일(Sung Il Kang) 한국호텔외식관광경영학회 2007 호텔경영학연구 Vol.16 No.1
In modern international tourism, tourist guides have pivotal roles in determining tourists` satisfaction levels. But their job satisfaction is a prerequisite for them to do such roles successfully. The purpose of this study was to investigate antecedents of the Japanese tourist guides` satisfaction in Jeju. Two hypotheses were set up on the basis of previous literature. A total of 170 Japanese guides were examined but 137 valid responses were finally used for the analysis after deleting incomplete questionnaires. Results revealed that the job satisfaction levels of Japanese tourist guides were partially different among groups according to their demographic characteristics. In addition, the recognition on the family and society influenced on their job satisfaction levels. It was suggested that the results of this study could be integrated into tourism employment policies, intended to increase tourist guides` job satisfaction level.
골프장 개발에 대한 지역주민의 영향지각, 태도, 생활만족과의 구조관계 분석
오상훈(Sang Hoon Oh),양필수(Pil Soo Yang),양성국(Sung Kuk Yang) 한국관광연구학회 2008 관광연구저널 Vol.22 No.2
Although golf course development has been recognized as one of means of community tourism development, it can cause both positive and negative impacts to community life. The purpose of this paper is to investigate and examine the structural relationships among residents` perceptions, attitudes and community life satisfactions towards golf course development. Theoretical backgrounds were reviewed and structural equation model was examined empirically. The results show that the economic, cultural, and environmental perceptions have influence on residents` attitudes, by which the community life satisfactions have been Influenced.