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        DEA를 활용한 포워딩 업체의 효율성분석에 관한 연구

        최기운 ( Kioun Choi ),윤정호 ( Jung Ho Yun ),이진규 ( Jin Kyu Lee ),여기태 ( Gi Tae Yeo ) 한국해운물류학회(구 한국해운학회) 2015 해운물류연구 Vol.31 No.2

        최근 포워딩업체는 글로벌 금융위기에 따른 전체적인 수요감소, 외국계 물류기업의 선전 등으로 어려움을 겪고 있다. 이에 본 연구는 DEA모형을 이용하여 국내 상위 15개 포워딩 업체들의 2009~2014년까지 5년간 경영효율성 분석을 통해 운영효율성을 증대시키기 위한 시사점 제공을 목적으로 하였다. 투입변수로 종업원수, 자본금, 영업외비용, 산출변수로 매출액, 영업이익을 활용하였다. 분석결과 삼성전자로지텍, 협진해운, 효성트랜스, 3개 업체가 CCR, BCC, 규모 효율성 모두 1로 나타났다. SBM-DEA모형을 통해 투입요소의 비효율성을 측정한 결과, 전반적으로 종업원수를 약 30%, 자본을 36%, 영업외비용을 19%정도 감소시켜야 비효율성을 개선할 수 있는 것으로 나타났다. 종업원 운영능력이 매출에 크게 영향을 미치는 포워딩 업체에서는 효과적인 인적자원 관리가 필요하며, 영업외비용측면에서 효율적인 미수금 관리 및 외환 차손 관리가 필요하다. An analysis of the efficiency of 15 forwarding companies, including Samsung Electronics Logitech, Hyupjin Shipping, and Hyosung Transformers, was conducted based on data from 2009 to 2014. These companies were assessed in terms of CCR, BCC, and scale efficiency, and were found to be operating under an appropriately efficient scale. This study aims to determine the operating conditions by analyzing the effectiveness of existing domestic forwarding companies, which has not been studied before, and provide suggestions for improving the operational efficiency of forwarding companies in Korea. The average efficiency in terms of CCR for the year 2014 was found to be 0.75, which is a low level that indicates over-commitment and inefficiency. The operating expenses and employee capital generation in operational terms exhibited inefficiencies attributable to scale, which had a value of 0.86. The analysis showed that the top three manufacturers need to reduce RTS size in accordance with DRS, which is a sub-group of six companies. Moreover, the operational efficiency of all forwarding companies should be improved and expanded to achieve the appropriate scale according to the IRS. In addition, the SBM-DEA model was applied to the top 15 forwarding companies to measure the inefficiency of inputs in 2014, based on capital, overall number of employees, and operating expense, which require reductions of 30%, 36%, and 19%, respectively. Such reductions are apparently capable of improving the current inefficiency. Forwarding companies operating in the employee’s ability to significantly influence operating revenue inefficiency requires effective management of human resources identified areas, and in terms of non-operating expenses were also able to verify the effective accounts receivable management and foreign currency transactions management is required. As this study considered the sales of only the top 15 companies, the operational efficiency of small and medium-sized forwarding companies was not analyzed. Moreover, the network of partnerships and the agency contracts on which the sales are based were not considered. In the future, variables such as employee careers, cargo throughput, number of network transactions, and number of large customers, which reflect the characteristics of forwarding companies, should be examined. Additional research should also be conducted to account for the factors influencing the establishment of long-term contracts. In addition, we need to grasp each enterprise``s internal management capabilities and additional variables that affect the management efficiency and are in need of systematic and practical research.

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