비염 레이저 치료환자의 만족도

진기남,정우경,장승연,Jin, Ki-Nam,Chung, Woo-Kyung,Jang, Seung-Yon 대한예방의학회 1997 예방의학회지 Vol.30 No.2

The purpose of this study is to examine the factors influencing the allergic rhinitis patients' satisfaction with laser surgery. The data were collected by telephone interviews with 211 patients who visited I university hospital. The statistical methods used for the analysis were factor analysis, reliability test, and hierarchical multiple regression. We find that satisfaction level is a function of not only the surgery outcome but also the socio-psychological experience during treatment. With the improvement in nasal allergic condition, patients were more likely to be satisfied with medical services. And patients who had positive experience with physicians and facilities reported higher satisfaction level. While the surgery outcome explained 68% of the variation of satisfaction level, socio-psychological experience explained 23% of it. This result clearly shows that physicians need to pay attention to the socio-psychological aspect as well as the technical aspect of medical services.

시군통합 원주시 내의 의료서비스 이용의 변이

진기남,Jin, Ki-Nam 대한예방의학회 1996 Journal of Preventive Medicine and Public Health Vol.29 No.2

This study intends to examine the behavioral pattern and small area variations of health service utilization within Wonju city. We selected three small areas in Wonju city as the study site: Haksung-dong(central area of the city), Moonmak-myun (industrial area which is located 25km away from the center of the city), and Gure-myun (agricultural area which is located 32km away from the center). The data were collected by administering questionnaire interviews with 526 people in three areas. The questionnaire include the items on health service utilization behaviors, sociodemographic characteristics, health status, and perceptions. The statistical methods used for the analysis were ANOVA and hierarchical logistic regression. From the analysis, it was found that there was a variation of health service utilization by areas. Compared to those of other areas, the respondents from agricultural area showed a high probability of using health services. When respondents' personal characteristics were taken into account, the effect of dummy variables representing areas disappeared. Instead, the perceived health status became the prime factor of health service utilization. This result showed that the small area variations of health service utilization is due to the demand factor rather than the supply factor.

국내외 JCI 인증병원의 웹사이트 비교 분석

진기남 ( Ki Nam Jin ),김선희 ( Sun Hee Kim ) 한국병원경영학회 2011 병원경영학회지 Vol.16 No.3

The purpose of this study is to compare the characteristics of hospital websites across four nations(e.g., South Korea, Singapore, Thailand and India). We selected English websites of 58 hospitals with JCI accreditation. For the analysis of websites, we developed assessment tool with four domains(e.g., contents, convenience, design, interactivity). The results showed that Korean hospitals provided more channels for appointment on the website compared to other countries. In contrast, foreign hospitals used actively SNS(e.g., Facebook, Twitter or Youtube) on the websites. They also provided more information on diverse services(e.g., airport pickup services, treatment costs, consultation services).

코로나-19 관련 감염률과 치명률의 결정요인: 95개국 사례연구

진기남 ( Ki Nam Jin ),한지은 ( Ji Eun Han ),박현숙 ( Hyunsook Park ),한철주 ( Chuljoo Han ) 한국병원경영학회 2020 병원경영학회지 Vol.25 No.4

During the COVID-19 pandemic, most of the western countries with advanced medical technology failed to contain coronavirus. This fact triggered our research question of what factors influence the clinical outcomes like infection rates and case mortality rates. This study aims to identify the determinants of COVID-19 related infection rates and case mortality rates. We considered three sets of independent variables: 1) socio-demographic characteristics; 2) cultural characteristics; 3) healthcare system characteristics. For the analysis, we created an international dataset from diverse sources like World Bank, Worldometers, Hofstede Insight, GHS index etc. The COVID-19 related statistics were retrieved from Aug. 1. Total cases are from 95 countries. We used hierarchical regression method to examine the linear relationship among variables. We found that obesity, uncertainty avoidance, hospital beds per 1,000 made a significant influence on the standardized COVID-19 infection rates. The countries with higher BMI score or higher uncertainty avoidance showed higher infection rates. The standardized COVID-19 infection rates were inversely related to hospital beds per 1,000. In the analysis on the standardized COVID-19 case mortality rates, we found that two cultural characteristics(e.g., individualism, uncertainty avoidance) showed statistically significant influence on the case mortality rates. The healthcare system characteristics did not show any statistically significant relationship with the case mortality rates. The cultural characteristics turn out to be significant factors influencing the clinical outcomes during COVID-19 pandemic. The results imply that the persuasive communication is important to trigger the public commitment to follow preventive measures. The strategy to keep the hospital surge capacity needs to be developed.

사회복지 행정전산화를 위한 제언

진기남(Ki Nam Jin) 연세대학교 사회복지연구소 1996 연세사회복지연구 Vol.3 No.-

이 글의 목적은 현재의 행정업무에 대한 구체적인 분석 및 평가에 준하여 행정전산화의 방향에 대한 하나의 시험적인 제언을 하는 데 있다. 이를 위해 먼저 현재의 행정업무를 종적업무와 횡적업무의 두가지로 구분하여, 그 구체적인 업무진행 과정을 도식을 통해 살펴 보았다. 이 분석을 통해 결국 단순 반족적인 작업이 행정업무의 상당 부분을 차지하고 있고, 과다한 자료 제출요구에 따란 시간적, 경제적 낭비의 여지가 있다는 문제가 지적되었다. 또한, 부서간에도 여러 연계되어 있는 업무가 많기에, 정책결정이 신속하게 이루어지기 위해서는 부서간에 필요한 자료에의 수월하고 신속한 접근이 보장되어야 한다는 필요성이 대두되었다. 따라서, 기준 행정처리 방식의 비효율성과 같은 한계를 극복하기 위해서는, 신청절차와 보고절차를 컴퓨터 네트웤 형성을 통해 전산화해야하고, 자료의 정확하고 신속한 산출을 위해 관련 자료의 데이타 베이스 구축을 해야 할 것이다. The main purpose of this study is to suggest the future direction of management information system at the Department of Health and Social Welfare. To this end, I analyze the work flow at the Department. This analysis suggests us that the following three sub-systems are necessary for MIS: 1) vertical information network; 2) horizontal information network; and 3) information center.

의료취약지 스마트의료에 대한 만족도와 요구도의 결정요인

진기남 ( Ki Nam Jin ),한지은 ( Ji Eun Han ),구준혁 ( Jun Hyuk Koo ) 한국병원경영학회 2021 병원경영학회지 Vol.26 No.3

There are few domestic studies on medical services in medically vulnerable areas where medical use is not met due to a lack of medical resources. The past studies on smart medicine targeting medically vulnerable areas grasp only the overall satisfaction level, or the sub-dimensions of satisfaction are not classified clearly. Also, it lacks consideration of the patient’s needs. This study aims to analyze the effect of users’ experience of the smart medicine pilot project conducted in medically vulnerable areas on satisfaction and demand. The user’s experience was measured by variables in the dimensions of structure, process, and outcome. Among the pilot project participants, 282 subjects responded to the 2019 survey. Using the hierarchical regression method, we tried to find out the determinants of satisfaction and service demands. Experience factors affecting satisfaction were found to be accessibility, certainty, effectiveness, and efficiency. In addition, it was found that the demand in their 60s was high and that accessibility, certainty, effectiveness, and efficiency had a statistically significant effect on the demand. It is expected that the smart medicine pilot project will be effectively operated by well utilizing the factors influencing satisfaction and demand revealed in this study.

의료기관의 러시아 의료관광객 유치 준비실태

진기남 ( Ki Nam Jin ),차선미 ( Sun Mi Cha ),이황 ( Hwang Lee ),김진주 ( Jin Joo Kim ) 한국병원경영학회 2015 병원경영학회지 Vol.20 No.1

The purpose of this study is to examine the preparation of medical institutions for Russian medical tourists. The data for this study include 44 cases which were selected from Korea Health Industry Development Institute list. Data were collected through the e-mail survey from Feb. 24 to Jul. 1 in 2014. The results of the study are as follows. Overall, tertiary hospitals were well prepared in hardware resources and structure(e.g. the number of coordinators and marketers, accreditation)compared to hospitals and clinics. On the other hand, hospitals were well prepared in service process protocol.

국가별 의료관광 정부 공식 웹사이트 비교 분석

진기남(Ki-Nam Jin),이은주(Eun-Joo Lee) 한국콘텐츠학회 2015 한국콘텐츠학회논문지 Vol.15 No.2

본 연구의 목적은 우리나라 의료관광 정부 공식 웹사이트와 경쟁국인 태국과 말레이시아의 의료관광 정부 공식 웹사이트의 컨텐츠를 비교하여 살펴보고, 의료관광 잠재고객의 웹사이트 이용 평가를 분석하였다. 이용자 평가에는 크게 웹사이트 주관적 인식 평가와 접근성 평가로 나누어진다. 주관적 인식 평가는 만족도와 충성도로 측정하였고, 접근성 평가는 주어진 제시어를 찾는데 걸린 시간을 측정하였다. 분석에는 총77 케이스가 포함되었고, 세 국가의 비교분석을 위해 MANOVA분석을 실시하였다. 분석 결과는, 말레이시아 의료관광 정부 공식 웹사이트가 접근성과 주관적 평가에서 가장 높은 평가를 받았으며, 두 평가 모두 국가 간 유의미한 차이가 있었다. The purpose of this study is to evaluate the official medical tourism websites in several countries. We compared the websites of three countries using the 4 criteria(e.g.,contents, convenience, design, interactivity). The evaluation of accessibility and subjective perception were conducted by websites users. Total 77 cases were used for the analysis. For the statistical analysis of data, MANOVA was used. According to the MANOVA analysis, The Malaysia website received the highest mark in accessibility and subjective perception. Each of the evaluations showed a significant difference among countries.

경영혁신동향 : 외국인 환자 유치를 위한 지원 및 마케팅 방안: 서비스믹스를 활용한 브랜드 마케팅

진기남 ( Ki Nam Jin ),한동우 ( Dongwoo Han ),박경서 ( Kyoung Seo Park ),한휘종 ( Whiejong Han ) 한국병원경영학회 2015 병원경영학회지 Vol.20 No.3

Medical tourism in Korea has been rapidly grown for last couple of years, based on exclusive support from Korean government. About 60,000 foreign patients received medial services in 2009, an initial stage of entering medical tourism business, and the number of foreign patients received medical services in Korea hiked to more than 266 thousands in 2014, which is showing 34.7% of annual average increase between 2009 and 2014. Diversification of target markets and service areas contributed on this remarkable growth. This paper describes current status of medical tourism in Korea as well as various supports from government for the growth of medical tourism. In addition, the paper presents approaches for brand marketing, by utilizing 7Ps, the marketing mix (a.k.a. service mix), in order to increase awareness and competitiveness of medical services of Korea in global market.

건강관련 사이트에 대한 만족도의 결정요인

진기남 ( Ki Nam Jin ),이재연 ( Jae Yeon Lee ),공정윤 ( Jyung Yun Gong ),이지선 ( Ji Sun Lee ) 한국보건정보통계학회 (구 한국보건통계학회) 2004 한국보건정보통계학회지 Vol.29 No.1