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주양근,김동수,이혜경,김희완 한국지식정보기술학회 2014 한국지식정보기술학회 논문지 Vol.9 No.6
Information systems have recently become an important management tool for business strategies. The Information system audit also has attracted attention because of the convergence of IT technology. The effective utilization of the system in the business following implementation of system is more important than a proper establishment of information system. People are taking advantage of the information system audit as a means of increasing the comprehensiveness of the information system. This study was performed to activate the information system operation audit and to verify that information system operation audit affects the quality of information system. We measured effects of operation audit on the quality of information system, and we analyzed how the quality of information system affects the user satisfaction. The results of the study demonstrate that the quality of information system contributes to the user satisfaction via the information system operation audit. This study verifies that the information system operation audit improves the quality of the information system but also enhances user satisfaction. Therefore, this paper suggests that information systems operations audit improves the integrity of the information system, thus the activation of operation audit leads to stable operation and user satisfaction of information system.