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      • KCI등재

        정보기술 역량의 유형과 구매자-공급자 거래 상황이 기업 성과에 미치는 영향

        오수정(Soo Jung Oh),양홍석(Hongsuk Yang),김수욱(Soo Wook Kim) 한국SCM학회 2013 한국SCM학회지 Vol.13 No.2

        Successfully cultivating and nurturing competitive IT capability is essential to sustaining the supply chain. However, inconsistent findings in the relationship between enhancing IT capability and positive performance suggest that additional phenomena may moderate the relationship. Therefore, this study defines the nature of moderating effects of a buyer-supplier relationship. To determine the buyer-supplier relationship’s moderating effects precisely, this study describes the overall structural relationship among the constructs, including external partnership, internal partnership, organizational flexibility, market adaptation, and financial performance. Three of four IT capabilities significantly interact with buyer-supplier relationship variables, and thereby influence financial performance. The results suggest that enhancing IT capability alone may not improve firm performance. Instead, establishing the most effective buyer-supplier relationship combined with IT capability is critical to improving financial performance. On the basis of existing theoretical background in the literature, this research refines the role of IT capability in an empirical model by examining its interaction with the role of the previously overlooked buyer-supplier relationship to propose an additional direction of research.

      • KCI등재

        문화마케팅 요인이 관광객의 만족도와 재방문의도에 미치는 영향

        오수정 ( Soo Jung Oh ),김경범 ( Kyung Bum Kim ),김상미 ( Sang Mee Kim ) 제주대학교 탐라문화연구소 2015 탐라문화 Vol.0 No.49

        본 연구는 제주특별자치도 서귀포시 문화의 거리를 방문한 관광객들을 대상으로 문화마케팅이 관광만족도에 미치는 영향과 재방문의도에 미치는 영향을 분석하여 제주도의 문화관광정책 수립에 기여하고자 한다. 그리고 연구의 목적을 달성하기 위하여 선행연구를 통해서 문화마케팅 유형을 도출하고, 이를 근거로 하여 연구모형과 가설을 설정하여 실증적인 검증을 통해 시사점을 도출하고자 하였다. 실증분석결과를 근거로 하여 정책적 시사점을 정리하면 다음과 같다. 첫째, 관광객의 만족도 향상을 위해서는 문화의 거리 조성 등 창조적인 문화연출에 대한 노력이 필요하다. 둘째, 제주를 찾는 관광객의 재방문 확대와 관광객의 만족도를 동시에 향상시키기 위해서는 무엇보다도 문화의 거리 조성, 문화행사 등 문화연출에 초점을 맞추어야 한다. 셋째, 관광객 만족도는 문화연출과 함께 관광객 재방문의도를 향상시키는 것으로 나타났으며, 관광객의 만족도 향상은 바로 재방문의도 향상으로 직결된다는 것을 한번 더 확인할 수 있었다. 마지막으로, 문화관광상품의 가격상승은 관광객의 재방문을 떨어뜨릴 수 있는 요인이 되고 있음을 확인하였다. Analyzed the result that Cultural marketing factors impact on tourist`s satisfaction and revisit intention, and the purpose of this study was to contribute to establish Cultural tourism policy of Jeju Province. summarizing the policy implications on the basis of the results of the analysis as follows. First, Need to create such creative cultural production efforts street culture. Second, Above all we should focus on cultural Synthesis such as the composition of Culture Street and events in order to improve the tourist`s satisfaction and revisit intention at the same time. Third, the tourist`s satisfaction has been shown to improve the revisit intention with cultural Synthesis, tourist`s satisfaction were able to confirm once more that directly improve revisit intention right too. Finally, the price rise of cultural tourism products was confirmed that it is a factor of reducing tourist`s revisit intention.

      • 커피관장요법의 임상적용에 대한 문헌적 고찰

        오수정 ( Soo Jung Oh ),조정효 ( Jung Hyo Cho ),손창규 ( Chang Gue Son ) 대전대학교 한의학연구소 2014 혜화의학회지 Vol.22 No.2

        Recently, interest in detoxification therapies is increasing. Coffee enema has been most frequently used as one of detoxification therapies. However, there is lack of scientific basis for coffee enema, regarding its clinical efficacy and safety respectively. This study aimed to produce the general features of coffee enema such as definition, protocols, clinical applications and efficacies, and side effects. Total 37 articles coffee enema were collected from 7 databases including PubMed, and reviewed thoroughly. The majority of papers were review studies or case reports for effects/side-effects of coffee enema. The quality of papers was generally poor, and no randomized controlled clinical trial (RCT) was exist. This study shows the current status of coffee enema-related study, and suggests the demand for RCT study to develop the evidence-based detoxification therapy using coffee enema.

      • KCI등재

        국내 중소 서비스용 로봇 기업의 플랫폼을 이용한 시장 창출 전략: 로보프린트 사례연구

        오수정 ( Soo Jung Oh ) 한국중소기업학회 2021 中小企業硏究 Vol.43 No.2

        플랫폼(platform) 개념은 제품 플랫폼, 거래 플랫폼에서 산업 플랫폼에 이르기까지 다양한 형태로 기업의 경영활동에 활용되어 왔다. 모든 플랫폼은 공통적으로 자주 재사용 되는 핵심과 재사용이 적고 자주 변경되는 주변부로 구성된다. 기업은 플랫폼을 사용하여 제품군, 거래, 그리고 혁신을 보다 효율적으로 개발 및 창출할 수 있다. 이러한 플랫폼은 제품을 중심으로 한 전통적 산업구조에 변화를 가져옴으로써 많은 중소기업에게 새로운 기회를 제공한다. 한국의 서비스용 로봇 산업은 협소한 시장규모로 인해 주로 기술 중심의 중소기업으로 구성되어 있다. 이들 중소기업들은 기술개발에 성공하더라도 제품을 판매하기 위해 시장을 창출하고 확장하는데 어려움을 겪는다. 따라서 본 연구는 한국 서비스용 로봇 산업의 특성 및 문제점을 조명하고 중소기업인 로보프린트가 어떻게 서비스용 로봇 시장을 확장하고 지속적으로 성장하였는지를 플랫폼 이론을 적용하여 분석하였다. 분석결과, 로보프린트는 제품과 거래 플랫폼 개념을 적용한 것으로 나타났다. 첫째, 로보프린트는 초기에 개발한 아트봇의 핵심 기술을 기반으로 페인팅 로봇, 건물 외벽 청소 로봇 및 맞춤형 로봇을 개발하였다. 또한, 직접 로봇을 이용한 아파트 벽화 서비스를 제공하고 이를 방음벽, 지하통로, 옹벽 등 다양한 지역으로 확장하였다. 뿐만 아니라 가상현실 기술을 개발하는 등 새로운 서비스를 지속적으로 추가했다. 둘째, 로보프린트는 벽화 서비스 구매자와 벽화 디자이너를 매개하였다. 이는 벽화 서비스를 의뢰하는 구매자들이 디자이너를 탐색해야 하는 번거로움을 줄여주었고, 벽화 디자이너들에게는 벽화사업의 참여 기회를 열어주었다. 마지막으로 로보프린트는 플랫폼의 범위를 지속적으로 넓히고자 노력하였다. 내부에서만 재사용되던 로보프린트의 기술을 외부 기업과 공유하기 위해 대구광역시 ‘신기술 플랫폼 서비스’에 참여하였다. 뿐만 아니라 로봇을 외부 기업에 임대하여 서비스 플랫폼을 공유하고자 노력하고 있다. 본 연구는 중소기업이 다양한 플랫폼을 이용하여 시장을 창출하고 지속적으로 확장할 수 있음을 보여주어 기존 플랫폼 이론에 기여하며 실무자들에게도 유용한 시사점을 준다. The platform concept has been used for business operations in various forms: product platforms, transaction platforms and industry platforms. All these platforms have common characteristics of having ‘core’ that is reused frequently and ‘peripherals’ that are less reusable and changed often. Companies use platforms to enable efficient development and creation of product family, transactions and innovation. These platforms provide new opportunities for many small and medium-sized companies (SMEs) by bringing changes to traditional industrial structures focused on the products rather than platforms. The service robotics industry in South Korea is mainly composed of technology-intensive SMEs due to its small market size. Although these SMEs succeed in developing technologies, they have difficulties creating and expanding markets to sell products. Thus, this study addresses the characteristics and problems of the South Korean service robotics industry and analyses how ROBOPRINT, one of the SMEs in the service robotics industry, successfully creates and continuously expands the service robot market by adopting platform concept. The results indicate that ROBOPRINT has been applying two types of platforms: product and transaction platforms. First, ROBOPRINT created art robots that were apartment mural service robots. Rather than selling art robots, the company developed various robots such as painting robots, building exterior wall-cleaning robots by reusing the core technology of the robots. The company also developed various robots according to the buyers request. In addition, the company used the robots to directly provide apartment mural services for customers. This mural service has been extended into various areas, not only in apartments but also in soundproof walls, underground passages, and retaining walls. Besides, ROBOPRINT added new services continuously by developing technologies such as virtual reality. Second, ROBOPRINT mediated mural service buyers and mural designers. This platform reduced buyers’ workload, which necessitates requesting mural services to ROBOPRINT and searching for mural designers. For designers, this opened up new opportunities to participate in the mural business. The platform attracted both mural buyers and designers who were scattered before. Finally, ROBOPRINT seeks to expand the platform’s scope to outside company. To share internally reused ROBOPRINT’s technology with other companies, the company participated in Daegu city’s ‘New Technology Platform Industry’. Furthermore, ROBOPRINT is trying to share the service platform by leasing robots to other companies. This allows external agents to develop technologies and provide services by reusing resources from ROBOPRINT. This study contributes to existing theories by showing that SMEs continuously create and expand markets by building various platforms. Moreover, it provides useful implications for practitioners by describing the firm’s specific platform-building strategy.

      • KCI등재

        DEA를 이용한 모기업과 협력기업의 공급망 품질경영 효율성 분석

        오수정(Soo Jung Oh),김현정(Hyun Jung Kim),김수욱(Soo Wook Kim) 한국경영과학회 2013 經營 科學 Vol.30 No.2

        With the recent introduction of supply chain management (SCM), quality management has extended from within companies to between companies. As a result, supply chain quality management (SCQM) has received increased attention. However, existing SCQM studies only focus on what impact quality control in supply chains have on company performance while virtually no studies examine quality control efficiencies. This paper, therefore, evaluated the SCQM efficiency of a parent company and its partner companies by using Data Envelopment Analysis (DEA) based on the Quality Collaboration Index for Supply Chain Management (QCI-SCM) conducted by the Korean Standards Association for its ‘Quality Innovation-Based Building and Expansion of Business.’ Study results showed that a parent company and its partners showed an overall average efficiency of approximately 80% (parent company 80.37%, partner company 79.05%). By also performing a discriminant analysis based on the calculated efficiency scores using DEA, factors that made companies efficient or inefficient were different between the two groups. In parent companies, efficiency and inefficiency were determined by factors such as communication, infrastructure, support, delivery of quality, and benefit sharing, whereas in partner companies, talent development, infrastructure, crisis management, and delivery of quality were the determining factors. In this paper, we examined the efficiency of SCQM and analyzed them from the perspective of both the parent company and partner companies to offer strategic SCQM insights.

      • KCI등재

        특별섹션 논문 : 모듈화를 통한 서비스 생산성 향상: 일송 두경부 암센터 사례연구

        오수정 ( Soo Jung Oh ),조정은 ( Jung Eun Cho ),김수욱 ( Soo Wook Kim ) 한국중소기업학회 2011 中小企業硏究 Vol.33 No.2

        모듈화(modularity) 개념은 제조공정의 표준화된 단위들을 독립적으로 설계하되 전체로서 기능할 수 있도록 효과적으로 결합시킴으로서 대량고객화와 민첩성을 달성 하면서도 생산비용을 절감할 수 있는 운영전략이다. 이러한 모듈화 개념은 제조업 중심으로 발전되어 왔으나 최근 서비스 분야로 연구가 확장되고 있다. 서비스 산업 중에서도 특히 병원 서비스는 환자 개개인의 증상에 따른 맞춤 진료가 필요하며 병원을 찾은 환자들의 불만이 대부분 대기시간인 것과 긴급환자의 경우 빠른 처치가 필요하다는 점에서 고객화와 민첩성이 매우 중요하다. 또한 환자들의 부담을 줄이기 위해서 비용의 절감도 절실하다는 점을 고려할 때 모듈화된 서비스 아키텍쳐의 구축이 필요한 산업이다. 그러나 아직 많은 종합병원의 경우 고객의 니즈와 상관없이 의과대학의 과 중심의 조직구조를 가지고 있어 증가하는 고객의 요구에 대응하기 어려운 점이 있는 것이 사실이다. 이에 본 연구는 최근들어 기존의 과 중심의 진료체계에서 질환별 전문센터 중심의 진료체계로 변화하고 있는 대형병원들의 서비스 체계변화를 서비스 아키텍쳐의 모듈화라는 개념을 통해 분석하고 이를 통해 서비스 아키텍쳐 구축 방안과 시사점을 제공하고자 하였다. 실제 강동성심병원 일송두경부암센터 사례를 중심으로 분석한 결과 두경부 암센터로 인한 모듈화된 서비스 아키텍쳐의 구축은 진료 서비스의 대량고객화 및 민첩성을 증가시켰으며 이를 통해 서비스 생산의 효율성을 높이는 것은 물론 고객만족도 향상시켰음을 알 수 있었다. 또한 이는 궁극적으로 병원의 재무적 성과에도 긍정적 영향을 미친 것을 확인할 수 있었다. 결론적으로 본 연구는 병원산업에서 서비스 모듈화 개념을 적용하여 프로세스를 개선함으로써 서비스 모듈화가 서비스 기업의 생산성 향상을 위한 중요한 전략이 될 수 있음을 제시하였으며 나아가 서비스 모듈화에 대한 개념을 다른 서비스 산업에도 적용할 수 있도록 새로운 연구의 방향을 제시하였다는데 그 의의가 있다고 할 수 있을 것이다. The concept of the modularity is an operation strategy that designs standardized units that process independently, but functions as a whole by effective combination. This concept of modularity has been applied to design and develop the product for the components to be assembled in maximum variety in order to respond to the diversified and specialized needs of the customers in relation to the production in the manufacturing industry. It is known that the modular product structure is more flexible and applicable to changes compared to an integrated product structure and to increase the quickness of making the product by increasing the flexibility of the manufacturing process as well as enabling mass customization by producing diversified products economically. The concept of modularity has been developed intensively in the manufacturing industry, and the research on it has been spreading to the service industry recently but it is still scarce. Therefore, the purpose of this study is to find out how we can apply modularity in developing business services by exploring literature related to modularity and deploying the idea of modularity into services. Especially the hospital service amoung the service industries requires the customized diagnosis depending on the symptoms of an individual patient. The customization and agility are very important because the complaints of the visiting patients are mostly the waiting time and rapid action is necessary for emergency patients. The structuring of the service architecture made in a module is an essential industry consideration that the reduction of cost is very serious to relieve the burden of the patients. However, it is true that it is difficult to respond to the increasing patients` requirements because many general hospitals still have a medical school department oriented organization structure regardless of the customer needs. Therefore, this study analyzes the service system change in large scale hospitals where they are recently changing from the conventional department oriented examining system to the specialized center for each disease oriented examining system through the modularity of the service architecture and the idea for structuring and suggestions are suggested. The case analysis has been adopted as a method of this study. The case is the Kangdong Medical Center of Hallym University which is located in Korea and it was analyzed intensively focused on the ``Ilsong Head and Neck Cancer Center.`` Hallym University Medical Center has established a 15 center oriented medical consulting system that is focused on the diseases of the patients to overcome the shortcomings of the previous 24 department oriented system and to establish a more effective medical process. The multi cooperative consulting system by many departments is essential for head and neck cancer such as the ENT-Head and Neck Surgery, plastic surgery, diagnostic radio active department, physician, pathology, department of radio active tumor and department of rehabilitation across the diagnostic process, the treatment, restoration, and the rehabilitation after the treatment. The previous department oriented system had difficulties to acquire accurate data for the history of disease due to the lack of a cooperative consulting system and it was hard to correspond jointly and it had the disadvantage of difficulties in post management of patients. Also it was inconvenient for the patients to have a consultation in the place where each department is located due to the characteristics of the services industry where the production and consumption occurred concurrently. Kangdong Medical Center has established a center for expansive patient customized consulting for cancer related to the head and neck to solve such problems. In the other words, these departments are made into a module organization structure and the service module is provided while these departments are combined and separated easily at the sub-platform of the center. The customized services satisfying each customer`s needs can be served promptly through easier constitution of the necessary departments depending on the condition of the patients of head and neck cancer while keeping the independence of these departments through such a system. The head and neck cancer center has established the following process for the provision of the services made in modules. First, physical space was acquired. The cooperative consulting space and the space of a meeting room to exchange the various opinions by the medical staff from many departments were acquired by means of widening the space by 4 times compared to the previous consulting space via the Head and Neck Cancer Center which is newly established in the annex building of Kangdong Medical Center. Second, the treatment guidelines were made for the patients of head and neck cancer from the foundation hospital and it was allowed for the patients information to be shared through the patients data base pool and network creation and the manpower to take the joint consulting in each department and the chasing control for the cancer patients. Third, the medical system for the Head and Neck Cancer Center has been established. Especially, the mobile operation team was constituted for the circulating consulting for the foundation affiliated hospitals and any patients who are treated by visiting any hospitals under the foundation can have a surgical operation by the mobile operation team anywhere if it is necessary, including the center. Fourth, there was a tumor board which had been performed for all the cancer patients twice a month in Kangdong Medical Center, but an independent tumor board was established as diversified approaches and treatments are necessary for head and neck cancer patients. It can be said that the cooperative consulting system for each department became easier through this. The analyzed results from the cases in the Ilsong Head and Neck Cancer Center and Gangdong Sungshim Hospital showed that the structuring of the modularity service architecture has increased the mass customization and agility in the medical service owing to the Head and Neck Cancer Center and customer satisfaction was improved and the efficiency of the service production was improved as well. In addition, it was revealed that it ultimately made a positive influence on the financial accomplishment of the hospital. Conclusively we expect that many service companies can understand the basic concept for the modular design of the service architecture and to apply it to the service process improvement based on this in the future through this case. However, the limit of this study is that it is difficult to generalize the analyzed findings because the comparison analysis has not been made for the various cases and the results from the productivity improvement has not been investigated in detail because the data for the accomplishment analysis were not sufficient. More specified and precise analysis is necessary through related case studies and practical surveys.

      • KCI등재

        간헐적 운동부하에서 흑마늘과 생약재의 복합처방이 흰쥐의 체내 지질 성분 및 항산화에 미치는 영향

        수정(Soo Jung Lee),김인성(In Sung Kim),이혜진(Hye Jin Lee),오수정(Soo Jeong Oh),신정혜(Jung Hye Shin),김정균(Jeong Gyun Kim),성낙주(Nak Ju Sung) 한국생명과학회 2013 생명과학회지 Vol.23 No.12

        항산화 활성과 피로회복 기능성이 강화된 흑마늘 함유 음료를 개발하기 위하여 5% 흑마늘 추출물과 1%의 생약재 5종 혼합추출물(상황버섯, 황금, 단삼, 뽕잎, 작약)을 70:30(v/v)의 비로 혼합한 흑마늘 복합물(BHF)을 제조하였다. 흑마늘 복합물은 성인의 1일 섭취량을 고려하여 1일 100 ml 섭취 시(BHF1)와 300 ml 섭취 시(BHF2)를 기준으로 실험쥐의 식이에 5주간 혼합 급이하면서 간헐적 강제운동에 따른 체내 지질 성분 및 항산화 효소 활성을 분석하였다. 흑마늘 복합물의 총 페놀화합물 함량은 BHF2가 BHF1에 비해 유의적으로 높았으며, 항산화 활성은 총 페놀 함량에 의존적이었다. 혈중 총 단백질 함량은 운동대조군과 흑마늘 복합물 급이군 간에 유의차가 없었으나, 알부민 함량은 Ex-BHF2군이 유의적으로 높았다. AST 및 ALT 활성은 흑마늘 복합물 급이군이 운동대조군에 비해 유의적으로 감소되었다. 혈청 중성지방, 총 콜레스테롤, LDL-콜레스테롤 및 HTR 수준은 Ex-BHF2군에서 운동대조군에 비해 유의적으로 감소되었다. 간 조직의 총 지질 함량은 흑마늘 복합물 급이군과 운동 대조군간에 유의차가 없었다. 반면에 중성지방과 총 콜레스테롤 함량은 Ex-BHF2군이 타 실험군에 비해 유의적으로 낮았다. 흑마늘 복합물 급이에 따른 간 조직에서 catalase 활성은 Ex-BHF2군만 유의적으로 증가하였으나, SOD와 GSH-px 활성은 흑마늘 복합물의 농도가 많아짐에 따라 유의적으로 증가되었다. 간헐적인 강제운동을 한 흰쥐에서 흑마늘과 생약재 복합물의 급이는 체내 중성지방과 콜레스테롤 함량을 낮추고, 항산화 효소 활성을 증가시킴으로써 산화적 스트레스에 대한 생체 보호가 가능할 것으로 판단된다. To improve the functionality of black garlic drinks, black garlic extract (5%) and five herb extracts (1%) were mixed in 70:30 (v/v) ratios as BHF1, and BHF2 was prepared using a 3X concentration of BHF1. After the black garlic and herb formulas (BHFs) were administered over the course of five weeks in rats by interval running training, the lipid profiles and the antioxidant enzyme activities were tested. The total phenolic content of the BHFs were significantly higher in BHF2 than they were in BHF1, and their antioxidant activities were dependent upon the total phenolic content. No significant difference was found in the total serum protein levels among the rats in the Ex-con group by interval running training and the rats in the BHFs-fed groups. However, the albumin level was significantly higher in the Ex-BHF2 to Ex-con group. AST and ALT activities significantly decreased in the BHFs-fed groups compared to the Ex-con group. In terms of changes in the serum lipid profiles, no significant difference was found between the specimens that underwent interval running training and those that did not undergo interval running training. Triglyceride levels, total cholesterol, LDL-C, and HTR levels in the serum were significantly decreased in the Ex-BHF2 to Ex-con group. No significant difference was found in the total lipid levels in the livers of the BHFs-fed groups and the Ex-con group. The triglyceride levels and total cholesterol levels in the Ex-BHF2 group were significantly lower compared to another group. Hepatic catalase activity was significantly increased in the Ex-BHF2 group, but SOD and GSH-px activities were significantly increased as the concentration of the BHF . The antioxidant enzyme activities by supplementation of BHFs increased; thus, three intakes of BHF each day could improve antioxidant status against different types of oxidative stress.

      • KCI등재

        모기업과 협력기업의 공급망 품질경영 인프라(Infra), 프로세스(Process), 성과(Performance)간 인과관계 연구

        박지영 ( Ji Young Park ),오수정 ( Soo Jung Oh ),김수옥 ( Soo Wook Kim ) 한국품질경영학회 2011 품질경영학회지 Vol.39 No.4

        The purpose of this study is that analyzing the causal relationship between Infra, Process and Performance of companies which are executing the Supply Chain Quality Management(SCQM) with their subcontractors and partners. Korean Standards Association(KSA) provides the Supply Chain Quality Management Model and Quality Collaboration Index for 4 years, but a few study has investigated the critical variables and their causal relationship to organizational performance. Therefore we examine the SCQM model and related index and choose the quality, human resource and risk management processes for identifying the path to organizational performance. In addition, exploratory factor analysis is conducted for figuring out the major factors among the 3 processes. Structural Equation Model are successively used for determining which characteristics of the infra and processes are the most critical variables to performance. The data was collected from KSA and composed of 52 companies and 346 their partners. The result shows that risk management process has no significant effect on the organizational performance and pre-production process collaboration.

      • 통계청 근무자를 위한 한국판 직무스트레스 척도의 개발

        윤현주(Hyun Ju Yun),윤보현(Bo-Hyun Yoon),정유란(Yu Ran Jeong),임형문(Hyung-Moon Lim),수정(Soo Jung Baek),오수정(Soo Jung Oh),조성덕(Sung-Duk Jo),최고은(Ko-Eun Choi),정숙인(Suk-In Jung),강다영(Da Yung Kang),시영화(Yung-Hwa Sea),송제헌( 대한사회정신의학회 2016 사회정신의학 Vol.21 No.2

        목 적 : 본 연구는 통계청 근무자의 직무스트레스를 효율적으로 관리하고 정신건강을 증진하기 위해 통계청의 직무에 특이적인 스트레스 척도를 개발하고 개발된 척도의 신뢰도와 타당도를 검증하였다. 방 법 : 호남 지역 통계청에 근무하는 남·여 480명을 대상으로 하였다. 한국형 직무스트레스 척도를 기본으로 하고, 예비연구를 통해 문항이 새롭게 보강된 ‘통계청 근무자를 위한 한국판 직무스트레스 척도’(이하 통계청 직무스트레스 척도)를 개발하였으며, 이를 단축형 일반건강척도(GHQ-12), 간이정신진단검사(SCL-90-R), 삶의 만족도 척도(SWLS)를 이용하여 비교하였다. 통계청 직무스트레스 척도 문항에 대한 내적 일치도, 탐색적 요인분석 및 정신건강관련 척도와의 상관분석을 시행하였다. 모든 분석은 SPSS 21.0을이용하였다. 결 과 : 개발된 척도의 문항 내적 일치도는 우수한 편이었다(Cronbach’s alpha=0.56-0.79). 통계청 직무스트레스 척도의 요인분석 결과 직무특성 및 감정노동, 직무적성 및 만족, 조직문화, 상사리더십, 조직 내 관계, 업무부담, 공정한 대우, 급여 및 복지 등 8개의 요인이 선택되었다. 최종적으로 구성된 통계청 직무스트레스 척도와 정신건강관련 척도와의 상관관계는 모두 통계적으로 유의하였다 (p<0.05). 결 론 : 본 연구에서 개발된 통계청 직무스트레스 척도는 통계청 업무의 특성을 반영하고 있어 통계청 근무자의 직무스트레스 평가 및정신건강 증진에 유용할 것이다. Objectives : The aim of this study is to develop the Korean Occupational Stress Scale for the National Statistics Office Workers (KOSS-NSOW) and to examine the reliability and validity of this job-specific stress scale. Methods : A total of 480 subjects who were working at the Honam National Statistics Office were included. They completed the preliminary KOSS-NSOW, the 12-item general health Questionnaire (GHQ-12), Symptom checklist-90-Revision (SCL-90-R), Satisfaction with the life scale (SWLS). The Data were analyzed for internal consistency, factor structure and correlations using SPSS 21.0 (p<0.05). Results : KOSS-NSOW’s internal consistency using Cronbach’s alpha was superior (Cronbach’s alpha=0.56-0.79). The factor analysis revealed eight-factors: Occupational characteristics and emotional labor, Occupational aptitude and satisfaction, Organizational culture, Leadership of superior, Relationship in organization, Workload, Fair treatment, Salary and welfare were. A good validity was clearly shown by significant correlations with KOSS-NSOW and GHQ-12, SCL-90-R, SWLS (p<0.05). Conclusion : This newly developed KOSS-NSOW might be useful instrument for the evaluation of occupational stress in the statistics workers and for improving mental health.

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