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      • KCI등재

        커피 소비동기가 커피 소비의도 및 행동의도에 미치는 영향 - 커피전문점과 홈카페 비교를 중심으로 -

        박대섭 한국외식경영학회 2024 외식경영연구 Vol.27 No.1

        본 연구는 커피전문점과 홈카페를 중심으로 커피 소비동기가 커피 소비의도 및 행동의도에 미치는 영향을 살펴보았다. 첫째, 웰빙적 동기, 사회적 동기, 정서적 동기가 정신건강적 소비의도에 영향을 미치는 것으로 나타났다. 둘째, 커피 소비동기(효과적 동기,웰빙적 동기,사회적 동기,정서적 동기,습관적 동기) 모두가 중독적 소비의도에 영향을 미치는 것으로 나타났다. 셋째, 효과적 동기가 부작용극복 소비의도에 영향을 미치는 것으로 나타났다. 넷째, 사회적 동기가 사회심리적 소비의도에 영향을 미치는 것으로 나타났다. 다섯째, 정신건강적 소비의도와 사회심리적 소비의도가 커피전문점 행동의도에 영향을 미치는 것으로 나타났다. 여섯째, 정신건강적 소비의도가 홈카페 행동의도에 영향을 미치는 것으로 나타났다. 일곱째, 효과적 동기, 사회적 동기, 정서적 동기가 커피전문점 행동의도에 영향을 미치는 것으로 나타났다. 여덟째, 효과적 동기, 웰빙적 동기, 정서적 동기가 홈카페 행동의도에 영향을 미치는 것으로 나타났다. 본 연구는 커피 소비자의 소비동기 및 소비의도를 파악함으로써 커피전문점 및 홈카페 소비자들의 행동의도를 예측하여 시장 세분화 전략에 기초자료를 제시하고자 한다. This study examined the effect of coffee consumption motivation on coffee consumption intention and behavioral intention focusing on coffee shops and home cafes. The analysis results are as follows. First, well-being motivation, social motivation, and emotional motivation had a significant effect on mental health consumption intention. Second, all coffee consumption motivations had a significant effect on addictive consumption intention. Third, effective motivation had a significant effect on consumption intention to overcome side effects. Fourth, social motivation had a significant effect on socio-psychological consumption intention. Fifth, mental health consumption intention and social psychological consumption intention had a significant effect on behavioral intention at coffee shops. Sixth, mental health consumption intention had a significant effect on home cafe behavioral intention. Seventh, effective motivation, social motivation, and emotional motivation had a significant effect on behavioral intention at coffee shops. Eighth, effective motivation, well-being motivation, and emotional motivation had a significant effect on home cafe behavioral intention. This study aims to provide basic data for market segmentation strategies by predicting the behavioral intentions of coffee shop and home cafe consumers by understanding the consumption motivation and consumption intention of coffee consumers.

      • KCI등재
      • KCI등재

        고급한정식당 ‘흙시루’ 이용객의 지각된 공정성에 관한 연구- 서비스회복과정을 중심으로 -

        박대섭,김경호,오창호 한국외식경영학회 2013 외식경영연구 Vol.16 No.6

        This research carried out theory studies, set of hypothesis, and actural proof through examination on former researches. Customers who use traditional Korean food restaurants are chosen for the actual proof, and SPSS, statistics program, is used for verification of the research hypothesis. The results of the research can be summarized as follows. Firstly, statistically, all types of perceived equity positively affect customer satisfaction. In particular, from all types of perceived equity, interaction equity affected most positively. Following by distribution equity and procedural equity. Secondly, statistically, all types of perceived equity positively affect customer loyalty. Especially, from all types of perceived equity, interaction equity affected most positively. Following by distribution equity and procedural equity. Thirdly, customer satisfaction statistically affect customer loyalty. These results say kindness and agreeableness is most significant and important. In other words, employees' response attitude, kindness, consideration toward the customers and service handling from the customers' point of view are most necessary.

      • KCI등재

        패밀리 레스토랑 서비스 회복과정의 지각된 공정성이 고객만족 및 고객충성도에 미치는 영향에 관한 연구 - 서울 지역 대학생들을 중심으로 -

        박대섭 한국외식경영학회 2009 외식경영연구 Vol.12 No.2

        This study discusses on the development of satisfaction, loyalty and customers' perceived justice as the failed family restaurants recover from their former service. This research includes; Firstly, as the customer's perceived justice recovers, there are higher fulfillment of customer satisfaction. It is also found that, it is particularly important to provide a strategy to raise higher satisfaction from customers who did not have before. Secondly, the customers who are disappointed by failed service, have huge possibility that they could be turned into ‘hard-core’ clients. It is important to set up a procedure to raise up customers royalty during service recovery period. To conclude, this study identifies how failed family restaurants could be turned into successful ones, in order to satisfy customers who have already experienced the restaurants' unpleasure service before.

      • KCI등재후보

        잔디 엽병을 유발하는 잠재인자로서의 남조류 (Blue-Green algae)에 대한 관찰 보고

        박대섭,이형석,홍범석,최병만,전재찬 한국잔디학회 2008 Weed & Turfgrass Science Vol.22 No.2

        Recently irregular dark-colored patches were found on the Kentucky teeing ground in a golf course in Gyunggi providence. Interestingly, blue-green algae from the leaf tissue sample containing black spot-stained symptoms were largely observed through microscopic study. In general, algae present on the upper soil surface or in the upper layer of root zone form dark brown layers of scum or crust, which invoked harmful effects to turf growth such as poor drainage, inhibition of new root development. In this observation, unlike the algae were sometime found in senescing leaves on contacted soil in July and August, the blue-green algae were detected within black spot-stained Kentucky bluegrass leaf tissues including leaf blade, ligule, auriclea as well as leaf sheath. The blue-green algae were also detected on the leaf and stem tissue adjacent to the symptomatic leaf tissues. Two species of blue-green algae, Phomidium and Oscillatoria, were greatly observed. Oscillatoria species was more commonly notified in all samples. In addition, the two species were found on a putting green showing yellow spot disease at another golf course in Gyunggi providence. The data from chemical control assay revealed that chemicals such as propiconazole, iprodione, and azoxystrobin decreased blue-green algae population and leaf spots, which finally resulted in enhanced leaf quality. All taken together, we strongly suggested that the disease-like phenomenon by blue-green algae might be very closely mediated with infection/ translocation process in relation with turfgrass. It indicates that blue-green algae in turf management may play an adverse role as a secondary barrier as well as a pathogenic agent. This report may be helpful for superintendents to recognize and understand the fact that algae control should be provided more cautiously and seriously than we did previously in upcoming golf course management. Recently irregular dark-colored patches were found on the Kentucky teeing ground in a golf course in Gyunggi providence. Interestingly, blue-green algae from the leaf tissue sample containing black spot-stained symptoms were largely observed through microscopic study. In general, algae present on the upper soil surface or in the upper layer of root zone form dark brown layers of scum or crust, which invoked harmful effects to turf growth such as poor drainage, inhibition of new root development. In this observation, unlike the algae were sometime found in senescing leaves on contacted soil in July and August, the blue-green algae were detected within black spot-stained Kentucky bluegrass leaf tissues including leaf blade, ligule, auriclea as well as leaf sheath. The blue-green algae were also detected on the leaf and stem tissue adjacent to the symptomatic leaf tissues. Two species of blue-green algae, Phomidium and Oscillatoria, were greatly observed. Oscillatoria species was more commonly notified in all samples. In addition, the two species were found on a putting green showing yellow spot disease at another golf course in Gyunggi providence. The data from chemical control assay revealed that chemicals such as propiconazole, iprodione, and azoxystrobin decreased blue-green algae population and leaf spots, which finally resulted in enhanced leaf quality. All taken together, we strongly suggested that the disease-like phenomenon by blue-green algae might be very closely mediated with infection/ translocation process in relation with turfgrass. It indicates that blue-green algae in turf management may play an adverse role as a secondary barrier as well as a pathogenic agent. This report may be helpful for superintendents to recognize and understand the fact that algae control should be provided more cautiously and seriously than we did previously in upcoming golf course management.

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