중국 서비스 업체의 서비스 혁신이 성과에 미치는 영향에 대한 원가우위 전략과 차별화 전략의 조절효과

김영길,박정수,김연성,Kim, Yeonggil,Park, Jeong Soo,Kim, Youn Sung 서비스사이언스학회 2017 서비스연구 Vol.7 No.2

The first goal of this study is to confirm validity and reliability of service innovation and service performance concepts in Chinese service industry and to verify positive relationship between the two concepts empirically. Furthermore, as the second goal of this study, we tried to check if cost leadership strategy and differentiation strategy have positive moderate effect on the relationship. Based on the results of survey on 203 Chinese service companies, we verified that service innovation and service performance are valid concepts and that the former has positive effect on the latter and, additionally, differentiation strategy, not cost leadership, showed positive moderate effect on that relationship. 본 연구는 서비스 혁신과 서비스 성과의 개념이 적합성을 갖는지를 실증적으로 확인하고, 서비스 혁신이 서비스 성과에 긍정적 영향력을 미치는지를 중국 서비스 업체들을 대상으로 하여 검증하는 것을 첫 번째 목표로 하였다. 두 번째 연구 목표로서, 서비스 혁신과 서비스 성과 간의 관계에 대하여 원가우위 전략과 차별화 전략이 긍정적인 조절효과를 나타내는지를 두 번째 연구 목표로 하였다. 중국 주요도시의 203개 서비스 업체를 대상으로 한 실증분석의 결과로서, 서비스 혁신과 서비스 성과는 적합한 개념이며, 서비스 혁신은 서비스 성과에 대하여 긍정적 영향력을 미친다는 것을 검증할 수 있었다. 한편, 양자 간의 관계에 대하여 원가우위 전략은 유의한 조절적 효과를 나타내지 않았으며, 차별화 전략은 긍정적인 조절 효과를 나타내었다. 이는 서비스 혁신이 차별화 전략과 같이 실행되는 경우 성과에 대하여 상승 효과를 기대할 수 있다는 해석을 가능하게 한다.

디지털 SCM 실행 방식과 품질경영의 시스템적, 인적 요인의 연계: 중국 기업을 중심으로

김영길(Yeonggil Kim),박정수(Jeong Soo Park) 한국SCM학회 2022 한국SCM학회지 Vol.22 No.3

중국 시장에서의 디지털 공급사슬관리 실행에 대한 고객지향성과 공급업체지향성의 조절 효과

김영길(Yeonggil Kim),박정수(Jeong Soo Park),이재열(Jae Yeul Lee) 한국SCM학회 2022 한국SCM학회지 Vol.22 No.1

This study aims to verify whether practicing Digital Supply Chain Management ice has positive effect on corporate performance by conducting surveys on sample companies in Chinese market. Furthermore, the authors check if both companies’ making effort and invest on activities of customer orientation and supplier orientation have positive moderating or accelerating effect on the relationship between DSCM and corporate performance. To achieve these research objectives, the authors conducted surveys and empirical analyses using validity and reliability checks, regression model and moderate regression model. Results of further analyses showed that the authors found that practicing DSCM affects performance positively in Chinese sample companies. As the further research results, practicing supplier oriented activities actively has positive moderating effect on relationship between DSCM practice and performance, while practicing customer oriedted activities does in only limited range. From these research results, the authors provide a managerial implication that practicing DSCM and supplier oriented activities concurrently provides Chinese companies with better improvement in performances thanks to the synergetic effects between them.

Industry 4.0 기술과 디지털 SCM 실행방식의 연계: 중국 시장을 중심으로

김영길(Yeonggil Kim),박정수(Jeong Soo Park) 한국SCM학회 2021 한국SCM학회지 Vol.21 No.3

This study aims to check whether Digital Supply Chain Management practices has positive effect on company’s performance by using sample consisting of companies in Chinese industry. Furthermore, the authors check if companies’ utilizing either AI related technologies or Big Data analytics have positive moderating or accelerating effect on the relationship between DSCM and the performance. To achieve these goals, the researchers conducted surveys and empirical researches using validity check, reliability analysis, regression model and moderate regression model. Results of further research showed that DSCM practices affects the performance positively in Chinese sample companies. As the further research results, utilizing AI related technologies has positive moderating effect on relationship between DSCM practices and the performance, while utilizing Big Data analytics does in limited range. From these research results a managerial implication that implementing DSCM practices and AI related technologies at the same time gives Chinese companies more improvement in performances due to the synergetic effects between them.

중국 시장에서 협력적 SCM 실행과 기업 성과 간 관계에 대한 환경경영 실행의 조절 효과

김영길(Yeonggil Kim),박정수(Jeong Soo Park),이재열(Jae Yeul Lee),김수욱(Soowook Kim) 한국SCM학회 2018 한국SCM학회지 Vol.18 No.1

Our first purpose of this research is to conceptualize collaborative Supply Chain Management and corporate performance and to confirm their validity and reliability as a research constructs in Chinese industry. Furthermore, we tried to verify whether there is a positive relationship between implementing collaborative SCM and corporate performance or not. In the second stage of this study, we verified whether using eco-friendly material and implementing eco-friendly production process have positive moderate effect on that relationship respectively. To answer those research questions, we conducted empirical surveys on 203 companies in major cities in Chinese market. As the results of empirical studies, we could verify that collaborative SCM affects on corporate performance positively in Chinese market. Furthermore, as the results of moderate regression model analysis, eco-friendly material use has positive moderate effect on the relationship between collaborative SCM and corporate performance, while implementing eco-friendly production process does not. These results give us a managerial implication that implementing collaborative SCM and using eco-friendly materials have synergy effect on corporate performance.

중국 시장의 디지털 SCM 실행과 성과에 대한 전자시스템 재고관리와 스마트 전자주문의 조절 효과

김영길(Yeonggil Kim),박정수(Jeong Soo Park) 중앙대학교 한국전자무역연구소 2021 전자무역연구 Vol.19 No.4

연구목적: 본 연구는 중국 소재 기업들의 디지털 공급사슬관리(DSCM) 실행과 기업 성과 개념의 적합성을 검증하고 전자가 후자에 정(+)의 영향을 미치는가를 검증하는 것을 첫 번째 단계의 연구목적으로 하였고, 두 변수 간의 관계에 대하여 4차 산업혁명의 기반 기술 중 전자시스템 재고관리의 실행과 스마트 전자주문의 실행이 정(+)의 조절 효과를 나타내는지 검증하는 것을 두 번째 단계의 연구 목표로 설정하였다. 논문구성/논리: 설문에 의한 실증적 분석을 통해 전자가 후자에 미치는 영향 여부는 회귀분석 모형으로 분석을 수행하였다. 두 변수 사이의 관계에 대하여 전자시스템 재고관리 실행과 스마트 전자주문 실행이 조절적 효과를 갖는지를 검증하기 위하여 조절적(위계적) 회귀분석 모형에 의한 검증이 수행되었다. 결과: 중국 내에 소재한 360개 업체들을 표본으로 하여 설문에 의한 실증 조사가 이루어졌고, 검증 결과 디지털 공급사슬 실행 개념과 기업 성과 개념의 타당성과 신뢰성이 확보되었다. 회귀 모형에 의한 검증 결과 전자의 변수가 후자의 변수에 정(+)의 영향을 미치고 있음을 확인할 수 있었다. 한편 두 변수 간 관계에 대한 조절 효과를 검증한 결과 전자시스템 재고관리의 실행은 유의한 조절적 효과를 가지는 것으로 나타났으며, 스마트 전자주문의 실행은 한정적으로만 조절적 효과를 갖는 결과를 얻었다. 독창성/가치: 공급사슬관리의 연구 흐름 내에서 디지털 공급사슬관리(DSCM)라는 최근 각광을 받기 시작한 새로운 개념을 활용하여 연구를 수행하였고, 역시 최근 관심이 집중되고 있는 4차 산업혁명의 다양한 기반 기술 중 일부를 선택하여 디지털 공급사슬관리 및 기업 성과와의 관련성을 검토하는 연구는 찾기 어렵기 때문에 연구의 새로운 시도와 방향이라는 측면에서 이 연구는 가치를 지닌다고 볼 수 있으며, 4차 산업혁명의 기반 기술 중 일부는 디지털 공급사슬관리와 시너지적 효과를 나타내지만 다른 일부는 정보기술의 생산성 역설 때문에 그렇게 되기까지 시간의 경과가 요구된다는 결과를 제시했다는 실무적 공헌을 제공한다. Purpose: First, we aim to confirm their validity and reliability as constructs of DIgital Supplier Management and Corporate Performance and the effect of the former variable to the latter by carrying out empirical researches. Second, we use two technological factors of Electronic System Inventory Management and Smart Electronic Order as new technologies of Industry 4.0 to investigate its significant moderating effect on the relationship between DSCM and corporate performance. Composition/Logic: To verify properness of constructs, we implemented validity analysis using exploratory factor analysis and reliability analysis using Cronbach’s alpha measure. For the causal relationship between DSCM and corporate performance variables, we carried out regression model analysis A moderate(hierarchial) regression model was used to confirm the moderating effect of Electronic System Inventory Management and Smart Electronic Order. Findings: By carrying out empirical surveys to 360 companies in China, DSCM and corporate performance’s validity and reliability were confirmed. We verified that the DSCM significantly positively affects corporate performance. Furthermore, implementing Electronic System Inventory Management positively moderates the relationship between DSCM and corporate performance, while implementing Smart Electronic Order only has a limited moderating effect. Originality/Value: We conducted this research which is based on new concept of DSCM. Moreover, this research adds value because few studies have identified relationships among technologies of Industry 4.0, DSCM and corporate performance. We offer a managerial implication and insight that some technologies of Industry 4.0 have synergetic effect with DSCM. In contrast, other technologies need the lapse of time to have that effect due to productivity paradox in IT.

중국 기업의 환경친화적 SCM 실행과 성과 간의 관계에 대한 품질경영시스템과 품질기준 인증의 조절 효과 연구

김영길(Yeonggil Kim),박정수(Jeong Soo Park) 대한경영학회 2020 大韓經營學會誌 Vol.33 No.6

서비스 혁신이 성과에 미치는 영향에 대한 Servicescape 전략과 CRM 전략의 조절 효과

김영길(Yeonggil Kim),박정수(Jeong Soo Park),신경환(Kyungwhan Shin) 한국경영과학회 2017 韓國經營科學會誌 Vol.42 No.4

The purposes of this study are, in the first stage, to conceptualize service innovation effort, corporate performance by checking their validity and reliability, and to examine empirically the causal relationships between service innovation effort and corporate performance in service industry of China. In the second stage of this study, we examined whether there are moderate effects on the relationship by implementing servicescape strategy and CRM strategy respectively. To confirm two models we conducted sample survey for empirical analysis to 194 companies of 10 cities in China. The results of this study are as follows : firstly, 2 constructs are confirmed as valid and reliable ones used in models for empirical studies. Second, service innovation efforts has positive effect on corporate performance. Third, servicescape strategy shows significant positive moderate effect on relationship between service innovation effort and corporate performance, while CRM strategy does not. This implies that sevicescape strategy has synergy effect on service innovation effort of Chinese service companies in order to improve performance.

공급사슬 CSR 실행, 상생협력과 기업성과 간의 관계에 대한 연구

김영길(Yeonggil Kim),박정수(Jeong Soo Park),서승범(Seung Bum Soh) 한국SCM학회 2019 한국SCM학회지 Vol.19 No.1

The first goal of this study is to verify whether a positive relationship between improving Supply Chain level CSR practice and corporate performance exists or not. As the second step of the research, we tried to confirm whether implementing benefit share strategy, and technological and human support strategy among various strategies of Coexistent Cooperation have positive moderate effect on the relationship respectively. To verify those research questions, empirical surveys on 203 companies in big cities of China were conducted. As the results of those surveys, we could confirm that enhancing companies’SC level CSR practice affects positively on corporate performance. And, as the further empirical results of moderate regression model analysis, carrying out benefit share strategy actively has affirmative effect on relationship between SC level CSR practice and corporate performance, while implementing technological and human support strategy actively does not. These empirical results offer us an management implication that more improvement in performance can be anticipated by enhancing companies’SC level CSR practices and implementing benefit share strategy at the same time.

공공기관과 민간기업의 소득격차에 관한 연구

김영길(Yeonggil Kim),안진예(Qinrui An),김수욱(Soowook Kim) 한국경영과학회 2015 韓國經營科學會誌 Vol.40 No.1

This paper uses the Heckman model to evaluate the income difference between the public sector and the private sector based on the CHNS data. The research finds that the difference of the public sector versus the private sector between the west area and the east area is about 10% from 1989 to 2000, the transition of the income difference is smooth, that data has made sharp increase to 32% from 2000 to 2011. Considering the income difference between the west area and the central area, the central area and the east area from 1989 to 1997, the data is about 10~15%, from 2000 to 2011 is rocketing time, the data reaches 20%. This paper is very revealing about the income difference of the public sector versus the private sector is increasing year after year, and the economy is developing rapidly but with imbalance among different areas in China. It would provides the reference for adjust the income distribution system in future.