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안천의,이근수 안성산업대학교 1999 論文集 Vol.31 No.-
Recently in production part of manufacturers, there are high interested about JIT system. And its importance is recognized momentously and its adaptable range is very rapidly extended. Market circumstances are changing as manufacturing environment is from vendor leading to vendee leading. Under the JIT system, purchasing activity is very important. And the most important factor is the buyer-supplier relationship. This study concerns the buyer - supplier relationship and performance in JIT system.
안천의,이근수 안성산업대학교 1998 論文集 Vol.30 No.-
Managers need to take an interest in their company's transportation decision. Especially trucks are efficient for short hauls of high-value merchandise. Therefore, in many cases, trucks can usually offer faster service. A central task in logistics system management is to manage conflict. Because conflict is opponent-centered behavior, it can degenerate into actions calculated to destroy, injure, or thwart an other party in an interdependent relationship. Several strategies for use in logistics system relations are briefly described in this study. First strategy is a behavioral conflict management. it is related to problem solving, persuasion and political solution. Second strategy is a systematic conflict management. It is related to diplomacy, joint membership, exchange of persons and co-optation.
안천의,김병천 안성산업대학교 1997 論文集 Vol.29 No.2
The structural change have been made continuously in the service part and Economy have moved gradually from production part to service part. This phenomenon mean that in the economy the significance of service is increasing. In the case of Bank whose main business is the service, as the government drives the Financial self-control Policy and Market Opening Policy, the Banks will get an advantage in the competition only when they figure out the exact customer's need, evaluate it and supply the high-quality service to the customers. Therefor, the purpose of this study is to know that which one is that the customer evaluates most highly among the factors when the customer evaluate the quality of bank. According to the Regression Analysis, we got to know that the factors of evaluating the service quality of bank are the respondency, the corporality, the confidency which gives a notable affect on the customers. Therefor, the service suppliers of the bank can improve their service quality by giving a effort on the processing, speed, the office atmosphere, the clerk's appearance, ect.