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RISS 인기검색어
- 검색키워드
- 저자 : Viranthi Cooray (검색결과 2 건)
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Viranthi Cooray,D A C Suranga Silva 한국문화관광학회 2015 문화관광연구 Vol.17 No.1
The Government of Sri Lanka has identified tourism as a foremost income generator for the Sri Lankan economy. If the trends of growth are to continue in order to support the economy, the industry must have sustained well-trained human resources. This paper identifies and explores the challenges and emerging issues as well as the scope in educating and training the youth starting at secondary school and vocational education levels as a tourism and hospitality workforce. Human Resource is a key decisive factor in the service industry and the challenges of a strong supply chain in preparing employees has been a challenge especially in the Asian region. The results of this study will share preparatory measures that can be adopted by educators in order help overcome the dearth of employees who possess an academic background and produce practitioners who can contribute with foresight towards the growth and sustainability of the industry. Most employers are now looking for a workforce that can create a balance between academic knowledge and work experience to acquire a competitive advantage. Thus, this paper will discuss how various theories can impact the quality of Travel, Tourism and Hospitality of a destination when inculcated among youth who are not particularly inclined towards academic excellence but do extremely well in the vocational field. This study uses both secondary and primary data sources. A survey has been conducted to collect the primary data. This survey includes the interviews with key informants who are industry experts and professionals, policy makers, academics and researchers and youth who aspire to be employed in the industry. In addition, to analyze the current issues and future challenges for tourism manpower development, tourism educational program directors as well as the views of the authors as an active player in the education fields since the mid-1980s have been included. The main challenges found by this study are: ㆍ Lack of well trained and knowledgeable trainers and educators especially in the secondary schools, Technical and Vocational Education and Training ㆍ The low prestige and status of tourism and hospitality jobs and education Lack of proper education system and ad-hoc policy changes by changing governments ㆍ Poor competitiveness of the industry and less encouragement of improving HR services ㆍ Lack of quality control and standardisation ㆍ Mismatch between curricular and skills required in the labour market ㆍ Apprehension in investing education for vocational purposes ㆍ Gender imbalance in enrolment and poor participation of women ㆍ Poor operation of the government owned hotel schools and related institutes. Among the key suitable strategies to address above challenges, development of Private, Public and People Partnership (PPPP) programmes for human resource development in Sri Lanka, and introduction of Tourism and Hospitality as a subject to the secondary school curriculum have been proposed from this study.
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( Yi Viranthi Cooray ),( D A C Suranga Silva ) 한국문화관광학회 2015 문화관광연구 Vol.17 No.1
The Government of Sri Lanka has identified tourism as a foremost income generator for the Sri Lankan economy. If the trends of growth are continue in order to support the economy, the industry must have sustained well-trained human resources. This paper identifies and explores the challenges and emerging issues as well as the scope in educating and training the youth starting at secondary school and vocational education levels as a tourism and hospitality workforce. Human Resource is a key decisive factor in the service industry and the challenges of a strong supply chain in preparing employees has been a challenge especially in the Asian region. The results of this study will share preparatory measures that can be adopted by educators in order help overcome the dearth of employees who possess an academic background and produce practitioners who can contribute with foresight towards the growth and sustainability the industry. Most employers are now looking for a workforce that can create a balance between academic knowledge and work experience to acquire a competitive advantage. Thus, this paper will discuss how various theories can impact the quality of Travel, Tourism and Hospitality of a destination when inculcated among youth who are not particularly inclined towards academic excellence but do extremely well in the vocational field. This study uses both secondary and primary data sources. A survey has been conducted to collect the primary data. This survey includes the interviews with key informants who are industry experts and professionals, policy makers, academics and researchers and youth who aspire to be employed in the industry. In addition, to analyze the current issues and future challenges for tourism manpower development, tourism educational program directors as well as the views of the authors as an active player in the education fields since the mid-1980s have been included. The main challenges found by this study are: ? Lack of well trained and knowledgeable trainers and educators especially in the secondary schools, Technical and Vocational Education and Training ? The low prestige and status of tourism and hospitality jobs and education ? Lack of proper education system and ad-hoc policy changes by changing governments ? Poor competitiveness of the industry and less encouragement of improving HR services ? Lack of quality control and Standardization ? Mismatch between curricular and skills required in the labour market ? Apprehension in investing education for vocational purposes ? Gender imbalance in enrolment and poor participation of women ? Poor operation of the government owned hotel schools and related institutes. Among the key suitable strategies to address above challenges, development of Private, Public and People Partnership (PPPP) programmes for human resource development in Sri Lanka, and introduction of Tourism and Hospitality as a subject to the secondary school curriculum have been proposed from this study.
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