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RISS 인기검색어
- 검색키워드
- 저자 : Stephanie Kelly (검색결과 5 건)
- 무료
- 기관 내 무료
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Stephanie Kelly,Alfredo Romero 한국경영커뮤니케이션학회 2019 Business Communication Research and Practice Vol.2 No.1
Objectives:The present investigation sought to identify whether there was a need to add health diversity training into business communication curriculum and workplace trainings. Methods:Individuals in the United States with chronic invisible illnesses, lifelong illnesses which are concealable, were surveyed to understand their experiences disclosing their health conditions at work. Qualtrics was used to obtain a random sample and distribute the online questionnaire. This method of solicitation resulted in 298 participants. Results:Nearly half of the participants (48.99%) reported negative experiences, ranging from social faux pas to bullying, after disclosing their health condition to a colleague. This paper provides a typology of eight negative experiences these individuals were subjected to after the disclosure of their health condition. Further, statistically significant patterns were identified that revealed that women and individuals with “other” invisible chronic illnesses were most likely to experience resentment from coworkers after their condition became known, individuals with musculoskeletal conditions were likely to experience an unwanted reduction of work, individuals in the medical field were more likely to experience bullying and social withdrawal by colleagues, and individuals in sales were more likely to have their abilities questioned. Conclusions:The data suggests the need to add health diversity training into business communication courses and workplace training. In particular, it seems that there is a need to train individuals on the management of coworkers’ health information and the treatment of individuals who have revealed an illness.
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Emotional Intelligence as a Predictor of Writing and Public Speaking Anxieties
Stephanie Kelly,Tiffany Smith,Wiley Brown 한국경영커뮤니케이션학회 2020 Business Communication Research and Practice Vol.3 No.2
Objectives:Students and professionals who suffer from communication anxiety may have all of the skills necessary to be excellent communicators, but unable to communicate effectively as they struggle with that anxiety. Guided by the Instructional Beliefs Model, the purpose of this study is to evaluate emotional intelligence (EQ), a developable skill, as an indirect influence of writing and presentation anxieties. Methods:An online survey was disseminated to 224 business majors. Each were assessed on the dimensions of EQ, self-efficacy, writing apprehension, and public speaking anxiety. Results:The data supported a model in which the EQ dimensions of well-being and self-control, which are the dimensions of EQ that are oriented toward one’s own emotions, indirectly influence students’ public speaking anxiety through the mediation of self-efficacy. However, while all EQ dimensions were negatively correlated with writing apprehension, none appear to be an indirect influence of it. Conclusions:The findings of this study indicate that elevating an individual’s well-being and self-control can ultimately give them the tools they need to manage their anxiety when giving presentations. Through instructional strategies known to enhance these characteristics, business educators and organizational trainers should be able to assist individuals in giving better presentations.
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Stephanie Kelly,Laura Graham,Patrick MacDonald,Ryan Goke 한국경영커뮤니케이션학회 2018 Business Communication Research and Practice Vol.1 No.2
Objectives:The purpose of this study was to assess the influence of supervisors’ immediate behaviors and solidarity on subordinates’ loyalty, obedience, and participation (i.e., organizational citizenship behaviors). A model was predicted in which supervisors’ immediate behaviors and solidarity indirectly induced subordinates’ organizational citizenship behaviors through the mediation of perceived immediacy. Methods: Electronic questionnaires were disseminated through social media. A total of 228 participants completed the questionnaire, representing a variety of occupations and supervisor communicative styles. Results: Each unidimensional measurement model was first subjected to a confirmatory factor analysis. The relationships between all variables were tested through Pearson correlations and were found to be both statistically significant and positive. Then, the data were analyzed through structural equation modeling. The data supported a path model in which perceived immediacy mediated supervisors’ solidarity and immediate behaviors as influence of subordinates’ loyalty. The mediation paths, however, were not supported for participation and obedience. Conclusions:It is speculated that mediation was not observed in the obedience and participation paths because not engaging in these two organizational citizenship behaviors can have indirect consequences for subordinates, whereas loyalty is truly altruistic. It was concluded that supervisor solidarity and immediate behaviors can be practiced and refined to enhance the workplace climate, increasing loyalty in subordinates.
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Data Visualization as Communication: The Role of Business Communication in Data Analytics
Stephanie Kelly,Tiffany L. S. Tovey 한국경영커뮤니케이션학회 2022 Business Communication Research and Practice Vol.5 No.1
The standards for Accreditation to Advance Collegiate Schools of Business requires that business schools offer curriculums that are current, relevant, forward-looking (Association to Advance Collegiate Schools of Business [AACSB] International, 2020, p. 37). Today, there is arguably no more current, relevant, or forward-looking curriculum content for business schools than those topics pertaining to data analytics. Data analytics have become an integral part of planning and decision making in business (Clayton & Clopton, 2018, p. 1). Indeed, students from a variety of business majors require basic statistical knowledge as well as the ability to interpret and communicate results to be prepared for the workplace in any business degree (Pan et al., 2018).
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