http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
- 中文 을 입력하시려면 zhongwen을 입력하시고 space를누르시면됩니다.
- 北京 을 입력하시려면 beijing을 입력하시고 space를 누르시면 됩니다.
RISS 인기검색어
- 검색키워드
- 저자 : 장팔선(Palseon Jang) (검색결과 2 건)
- 무료
- 기관 내 무료
- 유료
-
A Comparative Study on the Perception Difference of Logistics Service Quality
Palseon Jang(장팔선) 한국SCM학회 2011 한국SCM학회지 Vol.11 No.1
Service quality has become a primary concern and criterion recently to assess the competence of logistics service providers. However, most companies have little understanding of logistics service quality, and development of a Logistics Service Quality Index (LSQI) is at an early stage. The purpose of this study is to develop LSQI for the logistics market and to verify the possibility of generalization. Using the developed indices, a comparative study also was done to measure expectations of service quality and performance perceptions between shippers and logistics service providers and between 2PL shippers and 3PL shippers. The result shows that LSQI can be used and generalized in most industries. Also, shippers and logistics services providers regard logistics service quality as quite important. There was little difference on the expectation of service quality between shippers and logistics service providers, or between 2PL shippers and 3PL shippers. As for performance perception, there were differences between shippers and logistics service providers ,while there was little difference between 2PL shippers and 3PL shippers.
-
김종배(Jongbae Kim),박민영(Minyoung Park),장팔선(Palseon Jang) 한국SCM학회 2010 한국SCM학회지 Vol.10 No.2
In the recent years, many Korean companies have implemented ERP system to improve their operation efficiency. However, most companies have failed to produce tangible results even though they spent a huge amount of money. It is assumed that because they didn’t focus on the process innovation but only focused on the system implementation. Companies need to design process and tools to make all detailed plans work. S&OP is the key to integrate business process and IT system in more efficient way. S&OP has been described as “a set of decision-making process to balance demand and supply, to integrate financial and operational plan, and to link high level strategic plan with detailed operations”. The purpose of this study is to verify the effectiveness of S&OP process in especially food and beverage industry through the case study of “H” confectionary company. The result shows that S&OP is the core process for company to gain the competitive advantage.
연관 검색어 추천
이 검색어로 많이 본 자료
활용도 높은 자료
