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찾아가는 원격진료 서비스 시행을 통한 환자 만족도 증대에 관한 연구
박가희 ( Kahui Park ),강대현 ( Daehyun Kang ),황명선 ( Youngsun Hwang ),전채경 ( Chaegyeong Jeon ) 국군의무사령부 2017 대한군진의학학술지 Vol.48 No.1
Objectives: This study investigated the number of tele-medicine consultation sessions, examined the impact of providing follow-up medical examinations on the satisfaction level among patients, provided analysis to improve the tele-medicine project. Methods: Quantify tele-medicine consultation sessions in 2016 and 2017, calculate and compare the tele-medicine medical examinations offered per monthly basis, and examine the change in levels of satisfaction. Results: Between 2016 and 2017,expansion of tele-medicine booths resulted in a 2.6 times increase in consultation sessions. Patients who received follow-up medical examinations experienced higher satisfaction (4.5/5.0) than those who did not (4.2/5.0).on sessions. Conclusions: We were able to verify that, through the expansion of the tele-medicine project, the accessibility of medical care and patient satisfaction levels had risen amongst soldiers in isolated areas, we hope that there will be a further expansion of the tele-medicine project based on these findings.
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Measuring Psychological Support for the Unemployed: The Case of Kakao NEET Project
( Jaekwan Jeong ),( Kahui Park ),( Yaewon Hyun ),( Daewon Kim ) 한국인터넷정보학회 2021 KSII Transactions on Internet and Information Syst Vol.15 No.4
This paper attempts to investigate Korean youth Not in Education, Employment and Training (NEET) and how daily activities and community participation may influence their positive emotions and job search desire. First, we conducted a focus group interview with 16 NEETs who participated in the Kakao NEET Company project. The project allowed participants to experience employment by founding a virtual company in which each participant selected a daily activity to perform as part of the company’s operations. Second, the interview responses were categorized and assigned emotional values using the card sorting technique and multi-dimensional analysis (MDS). A total of 11 emotional values were derived through this process. Finally, a social network analysis was conducted in order to measure the density of relations among the emotional values. Results suggest that immersion, confidence, belongingness were the three highest values evaluated by participants. Furthermore, network diagrams imply that the stronger participants perceived social support and belongingness with others, the stronger their responsibility grew, further leading them to establish steady goals. In particular, the high eigenvector score for “desire for job” suggests that emotional values are sequentially connected to the immersion-social support-responsibility-goal-job desire. This sequence suggests that digital services that are developed with the aim to enhance social values such as the Kakao NEET Project may engender motivation and confidence in youth NEETs. The overall results suggest that a systematic approach to policymaking should be considered in order to provide fundamental solutions and expand opportunities for social participation and emotional comfort, as social isolation due to low self-esteem has been reported as one of the reasons for NEETs’ failure in the labor market.
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