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Counseling center survival: What directors need to know from Vice-Presidents of Student Affairs
Bettin, Katherine Volpe Georgia State University 2005 해외박사(DDOD)
Counseling centers in the Accountability Era need to communicate and collaborate within the hierarchy of the university to ensure that they (a) justify funding requests within the university budget; (b) assist the university significantly in meeting its goals; and (c) demonstrate their services as more valuable and effective than other similar services on or off campus. The purpose of this research was to provide a qualitative, exploratory investigation of the perceptions of counseling centers by Vice-Presidents of Student Affairs in order to determine how counseling centers should accomplish these goals. The sample consisted of six Vice-Presidents of Student Affairs from public, research universities. Each of these universities were designated by the State Board of Regents as either peer institutions (n = 4) or aspirational institutions (n = 1) to a large, urban research university in the southeastern United States (n = 1). Prospective participants were contacted through "snowball" or network sampling (LeCompte & Schensul, 1999). Each Vice-President participated in a recorded, semi-structured telephone interview that consisted of open-ended questions. Topics included questions of accountability, value, prioritization, challenges, and views of the future. Analysis of the data was based on the grounded theory approach (Glaser & Strauss, 1967). Perceptions of Vice-Presidents were coded into nine categories: (a) general impressions of counseling centers; (b) support for the mission of the university; (c) challenges; (d) internal accountability; (e) visibility; (f) story-telling; (g) unique contributions; (h) future; and (i) communication, power, and politics. Results indicated that although the participants agreed on most general issues, there were many differences among participants in the particulars of their underlying strategy, focus, and beliefs. "Ten Recommendations for Counseling Center Directors" was created from the mixture of their voices.