조직내 커뮤니케이션이 직무만족에 미치는 영향 : 경기도 북부지역 초등교사를 대상으로 = (A) Study on the Effect of Communication on Job Satisfaction in elementary School Teachers : Focusing on the elementary schools in the northern area of Kyonggi

다국어 초록 (Multilingual Abstract)

The objective of this research is to contribute to the development of elementary school system by analysing the effect of communication on the job satisfaction in the elementary school teachers. It can be accomplished through looking over how communication is made in elementary school system and how communication is related to the job satisfaction. For carrying through this study, the following three questions were presented.
First, is there a significant difference of communication in elementary school system by the characteristic of population?
Second, is there a significant difference of the job satisfaction of elementary school teacher by the characteristic of population?
Third, how does communication in elementary school system effect the job satisfaction?
The major findings of this study are as follows First, in the formal communication up-ward-communication showed the highest satisfaction and down- ward-communication and horizontal-communication were followed. Informal communication showed the lowest level in satisfaction.
Second, the job satisfaction was high, generally. The job satisfaction of itself was the highest however it is showed that satisfaction of the system and the satisfaction of reward was low.
Third, the effect of communication in the system were successful if up-ward-communication and the horizontal-communication were active.
On the other hand, the informal communication as well as communication with people of lower status does not seem to influence any significant changes in their satisfaction levels.
From these results, in order to raise satisfaction levels in elementary teachers, suggest that communication with people with high status and the horizontal-communication need to be expanded and active constructively. The horizontal-communication such as hoppy club, the staff meeting, the social meeting, has to be institutionalized.
On the other hand, the administration needs the communication skills needed and further more, use informal communication positively.
The teacher group has many common factors such as education. But teacher are so individual that they are reluctant to open their mind.
We need that informal organization does not role as a social group but also attribute to make an open atmosphere between teachers.

목차 (Table of Contents)

• 목차 = ⅰ
• 제1장 서론 = 1
• 제1절 연구의 필요성과 목적 = 1
• 제2절 연구의 방법 및 범위 = 2
• 제2장 이론적 배경 = 3
• 제1절 조직 커뮤니케이션에 대한 이론적 논의 = 3
• 1. 커뮤니케이션의 의의 = 3
• 2. 커뮤니케이션의 유형 = 6
• 3. 조직이론과 조직 커뮤니케이션 = 9
• 제2절 직무만족에 대한 이론적 고찰 = 12
• 1. 직무만족의 의의 = 12
• 2. 직무만족의 영향 요인 = 15
• 3. 직무만족에 관한 제 이론 = 16
• 제3절 선행연구의 고찰 = 19
• 제3장 실증적 조사의 설계 = 21
• 제1절 연구대상 = 21
• 제2절 측정도구 = 22
• 제3절 측정도구의 신뢰도 검증 = 24
• 제4절 자료의 처리 = 25
• 제4장 연구 결과 및 해석 = 26
• 제1절 초등학교 조직내 커뮤니케이션 유형 = 26
• 제2절 초등학교 조직내 직무만족 유형 = 46
• 제3절 커뮤니케이션과 직무만족의 상관관계 = 61
• 제5장 요약 및 결론 = 63
• 제1절 요약 = 63
• 제2절 결론 = 64
• 제3절 제언 = 65
• 제4절 연구의 한계 = 66
• 참고문헌 = 67
• ABSTRACT = 69
• 부록 = 72