지식경영의 인적 요인이 조직유효성에 미치는 영향에 관한 실증연구 : 병원조직을 중심으로

다국어 초록 (Multilingual Abstract)

For the 21st century, knowledge management is needed by a new management paradigm in order to coped with various demand from medical care customers and rapidly changing environment around a hospital, and to improve the quality of life of internal members and external customers.
It is a characteristic that a hospital organization is composed of special human power of a lot of type of occupation. It makes a organizational trouble harsh and makes human resources management hard to get along with due to the 24-hour service system. However, because human resources are the core of resources utilization and medical examination activities, resources must be organized rationally, and organization effectiveness must be raised through this.
Therefore, this paper analyzes the human capital that is the key factors of the knowledge management influencing on management results and analyzes causal relation among many factors. That is, because human capital has important causal relation with effectiveness of a hospital organization, this paper focus on finding out the empirical evidence of this relation.
For this purposes I set up a hypothesis about the influence that human capital and knowledge sharing have on organization effectiveness on the basis of theoretical consideration and past studies. And I analyze this hypothesis empirically. The empirical results can be summarized as below.
Firstly, business ability and personal relations among human capital appeared to have an influence on knowledge sharing.
Secondly, The knowledge sharing has an influence on organization effectiveness. Thirdly, capital self-development and personal relations among human appeared to have an influence on organization effectiveness.
Finally, business ability and personal relations among human capital appeared to have an influence on organization effectiveness through knowledge sharing.
According to these results, a strategy that improve a level of factors of human capital is necessary on the considering that human capital is very important to success of an organization.
The Study to raise a level of human capital is continuously performed, and education, a training technique or program must be developed, and organization members try to improve business ability and personal relations.
Also, the degree of recognition about knowledge sharing of a Chief Executive Officer must be raised, and cooperation between the departments and knowledge accumulation must be pursued.
This research implies that we must approach strategically knowledge management in a hospital in order to enhance management results through correct evaluation about the human capital, intangible assets. It also implies that knowledge sharing culture must be settled down by confidence and cooperation of members.

목차 (Table of Contents)

• 목차
• ABSTRACT
• 제I장 서론 = 1
• 제1절 문제의 제기 및 연구의 목적 = 1
• 제2절 연구의 범위 및 방법 = 4
• 제3절 연구의 구성 = 4
• 제II장 이론적 배경 = 6
• 제1절 지식과 지식경영 = 6
• 1.1 지식의 개념 = 6
• 1.2 지식경영의 개념 = 13
• 1.3 지식경영의 선행연구 = 16
• 제2절 인적자산 = 21
• 2.1 인적자산의 개념 = 21
• 2.2 인적자산의 선행연구 = 23
• 제3절 지식공유 = 25
• 3.1 지식공유의 개념 = 25
• 3.2 지식공유의 선행연구 = 27
• 제4절 조직유효성 = 30
• 4.1 직무만족 = 30
• 4.2 조직몰입 = 36
• 제III장 연구 설계 = 43
• 제1절 연구모형의 설계 및 가설설정 = 43
• 1.1 연구의 모형 = 43
• 1.2 연구가설의 설정 = 44
• 1.3 변수의 조작적 정의 = 45
• 1.4 설문지의 구성 = 47
• 1.5 표본선정 및 분석방법 = 49
• 제IV장 실증분석 및 가설검증 = 50
• 제1절 실증분석 = 50
• 1.1 표본의 특성 = 50
• 1.2 신뢰성 및 타당성 분석 = 52
• 1.3 상관관계 분석 = 56
• 제2절 가설의 검증 = 57
• 2.1 가설I의 검증 = 58
• 2.2 가설II의 검증 = 62
• 2.3 가설III의 검증 = 63
• 2.4 가설IV의 검증 = 64
• 2.5 가설V의 검증 = 67
• 제3절 실증분석 결과 요약 = 71
• 제V장 결론 = 74
• 제1절 연구의 요약 및 시사점 = 74
• 제2절 연구의 한계 및 방향 = 76
• 참고문헌 = 77
• 부록 = 85