청소년 자원봉사활동 유지에 관련된 요인에 관한 연구 = A Study on The Factor influencing the management of Adolescents' Volunteer Activity

다국어 초록 (Multilingual Abstract)

A Study on the Factors Influencing the Management of
Adolescents' Volunteer Activity
Cha, Sun Kyung
The Department of Social Work
The Graduate School of
Seoul Women's University
This study set out to investigate the factors(personal factors, family background, school setting, and agency setting, focusing on retention process in managing volunteer) related to the maintainment of adolescents' volunteer activity, to figure out which difference each factor gives to the will of continuity and to suggest effective management measures required to maintain adolescents' volunteer activity for certain compulsory hours or more.
For the purposes of the study, 180 male and female students attending the co-ed middle and high schools in the two districts of Seoul were surveyed. Total 131 questionnaires were used in the study. These was tested a frequency analysis and Chi-square to understand frequencies on each item and the differences in the will of continuity according to each factor.
The major results of the study were as follows :
1) Will of Continuity : 66.4% of the surveyed teenagers answered that they would be willing to continue their volunteer activity after their compulsory hours.
2) Personal Factors : The personal factors included sex, grade, religion, types of volunteer, motivation for volunteer, and period of volunteer. And the general factors included school grades, economic status of the family, and jobs desired. Among the personal factors, only the period of volunteer turned out to give significant differences to the will of continuity. That is, those who had done volunteer for six months or longer tended to have greater will of continuity. As for the types of volunteer, informal and nonsystematic types of volunteer with friends participating in together were most common. And as for the motivation for volunteer, selfish motivations such as 'to help their school report' were dominating.
3) Family Background : The subjects tended to have greater will of continuity when they received concern and praises from the parents and their parents participated in volunteer themselves. 55.7% of the subjects responded they were positive for participation in family volunteer programs.
4) School Setting : Several subfactors were examined including whether the school provided volunteer orientation/training and information, the contents of and satisfaction in the provided orientation/training and information, the volunteer orientation/training and information they wanted the school to provide, the existence of and satisfaction in assessment sessions with a teacher in charge of volunteer or a homeroom teacher, and the necessity of assessment sessions with teachers. There was significant differences in will of continuity according to the satisfaction in provided orientation/training and information alone.
5) Agency Setting : The agency setting included the types of agencies, the ways taken by a volunteer to choose an agency, the ways to choose contents and time of volunteer, and retention process in managing volunteer. In these factors, the subjects were examined about their experiences and satisfaction in volunteer orientation & training, supervision, recognition, and evaluation, the contents and methods in each stage, and time of volunteer. As a result, those students who made the choice of an agency without the assistance from outside, who were satisfied with volunteer, who had orientation & training, supervision, and evaluation and felt satisfied with each of them, and who were satisfaction about recognition turned out to be more will of continuity.
6) Opinions of Volunteer made by Adolescents : The adolescents who participated in the study said they wanted the information of agencies and sectors they could do volunteer activity for as the kind of information they wished to get from their school. They also wished for indirect volunteer, volunteer orientation/training through field practices and on-the-spot studies, and supportive supervision. The forms of recognition they wished were certificates of volunteer, a plaque of thanks and medals from the agency. Finally, as for evaluation, they hoped there would be a small-group discussion type of evaluation on a regular basis.
Based on the results, the following specific measures to be taken in action were suggested :
1) Practices at Home : At home, parents should offer emotional support so that their teen sons and daughters can actively participate volunteer activity and experience a lot and enjoy educational effects. They also should make constant efforts to have more chance to participate in volunteer with their children.
2) Practices at School and Agency
○ A network between school-students-volunteer center-agency should be established: By using this network, information of agencies and volunteer programs can be shared, parents, teachers and students can receive volunteer orientation/training, and a formal occasion can be set up in which students of excellence can be awarded and excellent cases can be presented. In this way, adolescents will be more motivated in volunteer.
3) Practices at Agency
○ Development of volunteer programs : The type of volunteer based on a small group should be vitalized with college students or adult volunteer as their leaders. Other than general volunteer programs, such programs as reflect the characteristics of an agency should be developed. A program should be devised through volunteer clubs operated in each school or agency. And family-based programs should also be developed.
○ Orientation & training : A variety of educational approaches should be made including education by stages according to volunteers' school grade or volunteer experiences, education of substantial and practical contents concerning volunteer, field practices, and on-the-spot studies.
○ Supervision : Emotional support should be provided to adolescents' volunteer so that they can cultivate their strengths more and grow in terms of character.
○ Recognition : Adolescents volunteers should also be regarded as the volunteers of an agency and accordingly deserve diverse forms of awards such as a medal, a story in the agency's newsletter, and a uniform.
○ Evaluation : Distinct evaluation standards should be established and an occasion of small-group discussions should be made so that adolescents can evaluate and think over what they have done wrong for themselves.
Finally, adolescents themselves need to see volunteer as an opportunity to make the best of their ability and aptitude and to develop and grow rather than as a means to fill the compulsory hours and to get a better grade. That is, they should make efforts to participate in volunteer more actively and spontaneously. Not only that, they need to realize that volunteer activity is not just for themselves but for the development of their family, school, community and further the whole society, arming themselves with a sense of responsibility as a member of a society.

목차 (Table of Contents)

• 목차
• 제 1 장 서론 = 1
• 제 1 절 문제제기 = 1
• 제 2 절 연구목적 = 5
• 제 3 절 연구방법 = 5
• 제 4 절 연구의 제한점 = 6
• 제 2 장 이론적 배경 = 7
• 제 1 절 청소년 자원봉사활동의 개념 및 의의 = 7
• 제 2 절 청소년 자원봉사활동의 문제점 = 9
• 제 3 절 청소년 자원봉사활동 유지 및 관련 요인에 관한 이론적 고찰 = 11
• 1. 청소년 자원봉사활동 유지의 개념 = 11
• 2. 청소년 자원봉사활동 유지에 관련된 요인 = 11
• 1) 개인적 특성요인 = 12
• 2) 가정관련요인 = 14
• 3) 학교관련요인 = 15
• 4) 기관관련요인 = 15
• 제 3 장 조사방법 = 23
• 제 1 절 조사대상 및 자료수집절차 = 23
• 제 2 절 조사도구 = 23
• 제 3 절 조사분석방법 = 26
• 제 4 장 조사결과분석 = 27
• 제 1 절 청소년 자원봉사활동 지속의지와 관련요인 = 27
• 1. 개인적 특성 요인 및 일반적 특성 = 27
• 2. 지속의지 = 30
• 3. 가정관련 요인 = 31
• 4. 학교관련 요인 = 33
• 5. 기관관련 요인 = 35
• 제 2 절 청소년 자원봉사활동 지속의지와 관련 요인간의 관계 = 43
• 1. 개인특성관련 요인에 따른 지속의지 차이 = 43
• 2. 가정관련 요인에 따른 지속의지 차이 = 44
• 3. 학교관련 요인에 따른 지속의지 차이 = 45
• 4. 기관관련 요인에 따른 지속의지 차이 = 45
• 제 3 절 청소년 자원봉사활동 관리에 관한 조사 = 50
• 제 5 장 결론 및 제언 = 54
• 제 1 절 조사결과 요약 및 결론 = 54
• 제 2 절 제언 = 57
• 참고문헌 = 63
• 설문지 = 66
• ABSTRACT = 77