노인주간보호시설 사회복지사의 직무만족에 영향을 미치는 요인 = (A) Study on the Determinants influencing on social worker's office satisfaction at day-care facilities for the elderly

다국어 초록 (Multilingual Abstract)

This study was aimed at representing its desirable alternatives through the process of diagnosing the factors influencing on social worker's office satisfaction at day-care facilities for the elderly. For this, this researcher took a look at the determinant which is influencing the most on their office satisfaction among individual factor, environmental factor, role conflict factor.
This researcher began with the assumption that role conflict factor would have more much influences on their office satisfaction than others(individual factor, environmental factor) on the account of the characteristics of day-care work for the elderly. For its verification, there investigated into the variables influencing on their office satisfaction among its role conflicts.
For the above research, this researcher surveyed social workers who engages in day-care facilities for the elderly over countries. As statistical analysis methods, there fulfilled T-test, one-way ANOVA with SPSS statistics package, and also executed regression analysis to analyze their office satisfaction factor.
The findings of this research were as follows :
First, whole investigation objectives' official satisfaction were as follows :
First of all, their whole office satisfaction got 2.96 score in Likert's 5 full marks scale, accordingly their office satisfaction at day-care facilities for the elderly appeared mainly to moderate level.
Second, this researcher took a look at individual factors(age, academic degree, career, accomplishment), environmental factors(the elder as the facility user), role conflict factors(their role-ambiguity, environmental disturbance, methodological uncertainty, incapability) as the independent variables to look through the factors influencing on their office satisfaction under investigation.
On the basis of the above results, there had the significant differences in their age with regard to individual factors, in their role-ambiguity, incapability, methodological uncertainty with regard to role conflict factors. In the other hands, with the respective to their individual factor, the older they get, the lower their office satisfaction is. At the aspect of their environmental factor, the more their role ambiguity, incapability, methodological uncertainty, the lower their office satisfaction is.
There had much the problems in inducing significant results on the account of restrictive research objective. Anyway, from the above results, this researcher would be able to provide some of suggestion as follows :
Social worker at the detached care facilities showed affirmative response on the satisfaction concerning the supervision and facility, accordingly there would make an effort to promote environmental standards that can give all their energy to day-care work for the elderly. In other words, their office satisfaction would be able to improve, on the conditions that they have the authority to provide its users useful service through proper methods to supervise day-care facilities for the elderly. With this, this researcher analyzed the factors influencing on their office satisfaction. Hence, there had negative influences on the aspects of individual factor(their age), their role conflict factors(role ambiguity, incapability, methodological uncertainty).
On the basis of the above results, the alternatives to enhance their office satisfaction as follows :
First, there has to enforce their education to enhance social worker's office ability at day-care facilities for the elderly.
Second, there would have to share concretely, accurately social workers' office at day-care facilities for the elderly to solve their role ambiguity. With this, it is necessary to prepare their office standardization politically.
Third, there need to provide with special supervision which can represent obvious alternatives without ambiguous method or process.
Of course, it goes without saying that there have much the difficulties under the circumstances that the commence of day-care work for the elderly is little more than 10 years. Nevertheless, the continuous research concerning day-care work for the elderly would enable to solve the problems in ambiguous method or process.

목차 (Table of Contents)

• 목차
• 제1장 서론 = 1
• 제1절 문제제기 = 1
• 제2절 연구목적 = 5
• 제2장 이론적 배경 = 7
• 제1절 노인주간보호시설의 개념 및 사회복지사의 역할 = 7
• 1. 노인주간보호사업의 개념 = 7
• (1) 노인주간보호사업의 필요성 및 목적 = 7
• (2) 노인주간보호사업 실천환경의 특성 = 13
• 2. 노인주간보호시설의 사회복지사 역할 = 15
• 제2절 역할이론과 직무만족 = 18
• 1. 역할갈등 = 18
• (1) 역할의 개념 = 18
• (2) 역할갈등의 개념 = 21
• 2. 직무만족의 개념 = 23
• (1) 직무만족의 정의 = 23
• (2) 직무만족의 중요성 = 24
• (3) 직무만족의 결정요인 = 26
• 제3절 선행연구 = 28
• 제3장 연구분석틀 = 33
• 제1절 변수에 대한 설명 = 33
• 제2절 연구모형 = 36
• 제3절 연구가설 = 37
• 제5장 조사설계 = 38
• 제1절 조사대상 = 38
• 제2절 조사도구 = 38
• 제3절 자료수집 및 분석방법 = 40
• 제6장 분석결과 = 41
• 제1절 전체적인 직무만족도 = 41
• 제2절 사회복지사의 일반적 요인과 직무만족도 = 42
• 제3절 사회복지사의 환경적 요인과 직무만족도 = 50
• 제4절 사회복지사의 역할갈등과 직무만족도 = 54
• 제5절 직무만족도에 영향을 미치는 요인분석 = 59
• 제7장 결론 = 64
• 제1절 요약 및 시사점 = 65
• 제2절 연구의 제한점 = 69
• 제3절 제언 = 70
• 참고문헌 = 72
• 영문초록 = 76
• 부록 (설문지) = 79
• 감사의 글 = 88