지방정부 학습조직화의 영향요인과 조직성과에 관한 연구

다국어 초록 (Multilingual Abstract)

To copy with rapidly changing environment, all of organizations seek revolutionary change. Like private organization, local government go ahead with learning organization, and need to achieve performance as learning organization. Recently, a number of local governments are introducing new innovation way-namely, learning organization- to their organization.
Learning organization contribute to improve competition of local officials and the efficacy of management, and to increase organizational performance. Local governments should be learning organization. But there are few researches to learning organization's performance in local governments in spite of its importance to the relations between learning organization and organizational performance.
This thesis is empirically explored to the impacts of learning organization on local governments' performance. This study targets local officials working at a main center in five cities, namely Changwon, Masan, Gimhae, Miryang, Jinhae. 202 usable questionnaires were obtained from 230 questionnaires distributed. The data sets from the survey instruments were scored, coded, and analyzed by using SPSSPCWIN. Main analysis method is path analysis.
The learning organization are composed with factors of seven dimension, such as team learning, empowerment, learning readership, system connection, embedded system, dialogue & inquiry, and continuous learning. Local governments' performance is comprised of five factors-Organizational Commitment, management efficiency, performance of knowledge management system, Watkins & Marsick's knowledge performance, creative administration.
The findings are as follows: First, total score of learning organization was the average level(average 3.4). Of seven dimensions, the score of system connection was higher, and embedded system was lowest.
Second, learning organization contribute to increase organizational performance, namely Organizational Commitment, management efficiency, performance of knowledge management system, knowledge performance, creative administration-. But relatively high in Organizational Commitment and low in performance of knowledge management system.
Third, resulting from multiple regression analysis, it was revealed that some variables - such as empowerment, providing leadership, system connection, embedded system, dialogue and inquiry - have a strong influence on performance of learning organization.
Forth, in path analysis, there are relations among factors influencing of learning organization, its' level and organizational performance. The level of learning organization was influenced by factors of organizational characteristics, and its level affects all aspects of organizational performance.
Based on these results, alternatives for learning organization of local governments were discussed.

목차 (Table of Contents)

• 제Ⅰ장 서론 1
• 제1절 연구의 목적과 필요성 1
• 제2절 연구내용 4
• 제3절 연구의 범위 및 연구방법 5
• 1. 연구의 범위 5
• 2. 자료 수집 및 분석방법 7
• 제Ⅱ장 이론적 배경 8
• 제1절 학습의 개념과 유형 8
• 1. 학습의 개념 8
• 2. 학습의 종류 9
• 제2절 학습조직의 의의와 모형 13
• 1. 학습조직의 의의 13
• 2. 지방정부 학습조직의 모형과 요인 18
• 3. 지방정부 학습조직 25
• 제3절 선행연구의 검토 35
• 1. 학습조직과 조직성과간의 관계 35
• 2. 학습조직의 조직성과 요인 42
• 제4절 우리나라 정부의 학습조직화 현황 45
• 1. 학습조직 활동 45
• 2. 교육훈련의 변화 49
• 3. 지식관리시스템의 구축 50
• 제Ⅲ장 분석틀과 조사설계 52
• 제1절 분석틀과 가설설정 52
• 1. 분석틀 52
• 2. 가설설정 54
• 제2절 측정도구 및 타당도와 신뢰도 분석 61
• 1. 측정 변수 61
• 2. 측정도구의 타당도 및 신뢰도 분석 68
• 제Ⅳ장 조사결과의 분석 76
• 제1절 표본의 특성 76
• 제2절 학습조직 및 학습조직화 성과의 정도 77
• 1. 학습조직의 영향요인 77
• 2. 지방정부의 학습조직화 79
• 3. 학습조직 성과 81
• 제3절 학습조직 및 학습조직화 성과에 대한 인식 83
• 1. 영향요인별 인식차이 83
• 2. 학습조직화에 대한 인식차이 85
• 3. 학습조직 성과별 차이 89
• 제4절 학습조직 성과의 영향요인 90
• 1. 요인간 관계 90
• 2. 조직요인이 학습조직에 미치는 영향 92
• 3. 학습조직이 조직성과에 미치는 영향 100
• 제5절 학습조직의 성과에 이르는 경로 105
• 1. 초기 가설적 연구모형의 적합도 분석 105
• 2. 수정모형의 적합도 분석 111
• 3. 수정모형의 경로도형 및 경로계수 112
• 4. 경로도형 및 경로회귀계수에 대한 논의 117
• 제Ⅴ장 결론 124
• 제1절 요약 124
• 제2절 정책적 함의 125
• 제3절 결론 131
• 참고문헌 133
• 설문지 143