사회복지전담공무원의 근무환경이 직무만족에 미치는 영향 : 광주광역시를 중심으로 = A Study on the Work Environment Affecting Job Satisfaction of Social Welfare Work

다국어 초록 (Multilingual Abstract)

Job satisfaction level of social welfare public servants deal to identify factors that affect job satisfaction and provided direction to the improvement of job satisfaction and improve the efficiency of Social Welfare to conduct business, and enhance professionalism of servants deal and community organizations welfare more active and public welfare services were to contribute to improve the quality.

To achieve the purpose of this study, Gwangju social welfare public servants deal 213 people dedicated to analyzing the survey results can be summarized as follows.
First, the social welfare of dedicated public servants deal in a good working environment, job satisfaction, you may have noticed that the increases
Second, the social welfare work of dedicated public servants deal pay is low, job satisfaction that you can see the increases.
Third, the professionalism of public servants deal dedicated social obstacles that lower job satisfaction can see the increases. Therefore, a dedicated public servants of the social work environment, workload, professional obstacles that affect job satisfaction are unknown.

Based on the results of this study, social research dedicated to improve job satisfaction of servants deal to perform social work's effectiveness, and enhance professionalism of servants deal and community organizations welfare more active and public welfare services to improve the quality measures as follows was presented to.
First, the social welfare based on the work of dedicated public servants deal working artists is needed for clarity. Second, social welfare public servants deal dedicated to improving the quality of the service should be creating a work environment.
Third, social welfare, professional and dedicated public servants deal for a variety of educational opportunities should be provided. Fourth, the social welfare to be a dedicated public servants deal must exercise professionalism.

목차 (Table of Contents)

• 제1장 서론 1
• 제1절 연구 목적 1
• 제2절 연구범위 및 방법 4
• 1. 연구범위 4
• 2. 연구방법 4
• 제2장 이론적 논의 6
• 제1절 사회복지공무원의 제도 6
• 1. 사회복지직공무원 제도의 배경 및 발전과정 6
• 2. 사회복지직공무원의 직무와 역할 10
• 3. 광주광역시 사회복지직공무원의 배치 현황 16
• 제2절 직무만족에 관한 이론 19
• 1. 직무만족의 의의와 중요성 19
• 2. 선행연구 및 근무환경과 관련된 직무만족이론 21
• 3. 직무만족에 영향을 미치는 근무환경의 요인들 29
• 제3장 연구설계 32
• 제1절 조사 대상 및 자료수집 32
• 제2절 조사도구 32
• 1. 측정도구 32
• 2. 조사분석의 틀 33
• 3. 자료 분석 방법 34
• 제4장 결과 분석 35
• 제1절 인구통계학적 특성 35
• 1. 인구통계학적 특성 35
• 2. 업무 특성 37
• 제2절 직무만족 분석 38
• 1. 직무 분석 38
• 2. 직무만족 분석 40
• 제3절 직무환경 분석49
• 제4절 직무만족에 영향을 미치는 요인 51
• 제 5장 결 론 53
• 제1절 연구결과의 요약 53
• 제2절 시사점 55
• 제3절 향후 연구과제 56
• 〈부록〉설문지 61