업무용 건물의 FM에 관한 연구 : 적정인원분석과 FMS를 중심으로 = (A)Study on Facility Management(FM) of the Business Building : Focused on Proper Personnel Analysis and FMS

다국어 초록 (Multilingual Abstract)

Facility Management is not the simple maintenance management business for the facility of the building. It can be said to be the total activity to plan and manage corporate activity efficiently, operate the workplace of high productiveness and provide a safe, comfortable work environment for customers.
This study was intended to shed light on the present situation and problem of the domestic FM market that deteriorated into one of 3-D jobs as this concept of facility management(FM) was consolidated into facility management, security, beautification jobs and so on in the domestic market. And it attempted to introduce FMS(facility management system), a direction towards which the domestic FM market should ultimately be oriented.
The ultimate purpose of building management is to provide the maximal spatial convenience for customers using the building and prolong its life. For this purpose, it may be necessary to measure and quantify the qualitative level of building management employees, which is not realistically impossible. So this study attempted to compare and analyze the number of building management personnel by dividing the building into the private one and the public one through the correlation between the number of building management employees, the quantitative variable, and all explanatory variables of the building.
As a result of analysis, it was found that the private building employed more facility management personnel and security guards, cleaners as well as the overall staff than the public building. This implies that the private building spent more maintenance management expenses but provided the higher level of service than the public building in terms of the convenience of those using the building as well as prolonged its life.
Any previous studies have not still attempted to conduct multiple regression analysis in estimating the regression model to draw this conclusion. It should be emphasized that this study estimated the further advanced regression model in that it analyzed the end-use of the building, the electrical and mechanical installation capacity of the building as well as architectural area compared to the simple regression analysis using the management personnel and the architectural area of the building in previous studies.
In addition, this study discussed FMS and U-Facility, the recent trends that have spread into the FM market. To proceed to prolong the life of the building and manage it safely, the facility maintenance management of the building should not be begun by recruiting those concerned with it and forming its organization after the completion of the building construction work. Instead, the ultimate purpose of facility management could be achieved when facility managers should be involved in the stage of building design and planning and the long-term plan and the facility management system are simultaneously introduced and constructed. And it is necessary to diagnose the basic characteristics of the building already in use, manage the detailed history of all electrical and mechanical installations, build up the system and provide education for those employed in related jobs so that related services may be provided at any place and at any time.
More efforts were devoted to reducing the cost such as labor cost than the rise of profits such as rents in order to enhance the value of the business building after the IMF-supported regime. As a consequence, the value of the building for the selling purpose was raised but the human resources maintaining and managing the building could not but to become poor. But it is thought that the rise in the value of the building from the long-term perspective cannot but to be determined by how much maintenance management cost including investment in talented persons has been spent. It is necessary to recruit talented persons, pay reasonable wage for them and make a shift in thinking of the human resource within the organization as the best asset. Their achievement could result in raising the value of the building and prolonging its life.

목차 (Table of Contents)

• 제Ⅰ장 서론 = 1
• 제1절 연구의 배경 및 목적 = 1
• 1. 연구의 배경 = 1
• 2. 연구의 목적 = 2
• 제2절 연구의 범위 및 방법 = 3
• 제Ⅱ장 Facility Management의 이론적 고찰 = 5
• 제1절 Facility Management의 개념 = 5
• 1. Facility Management의 정의 = 5
• 2. Facility Management의 개념의 변화 = 6
• 제2절 Facility Management의 필요성 = 8
• 제3절 건물시설관리의 분류 및 관련법률 = 10
• 1. 건물시설관리의 분류 : 운용방식에 따른 분류 = 10
• 2. 건물시설관리 관련법률 및 설비요원 법적요건 = 12
• 제4절 FMS의 소개 = 18
• 제5절 선행연구 고찰 = 20
• 제Ⅲ장 우리나라 FM 현황 및 문제점 = 22
• 제1절 국내 FM시장의 현황 및 문제점 = 22
• 1. 국내 FM시장의 수준 및 문제점 = 22
• 2. 민간건물 시장의 현황 = 24
• 3. 최저인건비 현황 및 문제점 = 26
• 제2절 공공건물 시장의 현황 = 28
• 1. 공공건물 입찰시의 적격심사제도 = 28
• 2. 경영상태 평가를 위한 신용평가등급 = 30
• 제Ⅳ장 적정인원을 위한 회귀모형의 추정 = 36
• 제1절 FM에 있어서 적정인원의 중요성 = 36
• 1. 적정관리인원의 개념 = 36
• 2. 정원관리의 중요성 = 37
• 제2절 적정인원 회귀분석 모델추정 = 40
• 1. 표본의 추출 = 40
• 2. 변수의 선정 = 41
• 3. 건물의 관리인원수에 대한 결정요인 분석 = 43
• 4. 회귀분석의 결과 = 48
• 제Ⅴ장 적정인원 분석 및 국내FM 발전방안 = 55
• 제1절 적정인원의 분석 = 55
• 1. 민간과 공공건물의 적정인원 분석 = 55
• 2. 추정모델 설정의 한계 = 59
• 제2절 FM시장의 문제점에 대한 개선방안 = 60
• 1. 인건비의 적정성 검토 = 60
• 2. 공공건물 입찰제도의 개선방안 = 62
• 제3절 FMS 구축사례 = 66
• 1. 교보생명빌딩 FMS 구축사례 = 66
• 2. GIS/VIS 기반의 시설자산관리시스템 구축사례 = 70
• 3. 종합병원의 FMS구축 검토안(案)분석 = 73
• 4. FMS의 향후 전망 = 76
• 제Ⅵ장 결론 = 77
• <참고문헌> = 80
• ABSTRACT = 82