학생의 교사만족도에 대한 교사의 성격특질과 정서지능의 역할 = Relationships between teachers' personality traits and emotional intelligence and students' satisfaction with their teacher

다국어 초록 (Multilingual Abstract)

The purpose of this study was to examine the relationships between teachers' personality and emotional intelligence and students' satisfaction with their teacher. The study hypothesized that emotional stability, extraversion, and conscientiousness of a teacher were positively related to students' satisfaction with their teacher. Emotional intelligence of a teacher was also hypothesized to be positively related to students' satisfaction with their teacher. Finally, teacher's emotional intelligence was hypothesized to have additional predictability for students' satisfaction for their teacher above and beyond teacher's personality traits included in the study. To test the hypotheses, the data from 131 teachers who worked in 14 public middle schools and 4,369 students in the class of the teachers were analyzed. The results showed that extraversion was significantly related to students' satisfaction with their teacher. However, neither conscientiousness nor emotional stability of a teacher predicts students' satisfaction with their teacher. As for emotional intelligence, it was significantly related to students' satisfaction with their teacher and the relationship still holds even when extraversion was controlled for. The implications and the limitations of the study were discussed.

목차 (Table of Contents)

• 1. 서론 1
• 2. 이론적 배경 4
• 2.1 학생의 교사 만족도 4
• 2.1.1 만족도의 정의 4
• 2.1.2 학생의 교사 만족도 예측 변인 5
• 2.2 성격의 5요인과 학생의 교사만족도 9
• 2.3 정서지능과 학생의 교사만족도 11
• 3. 가설 15
• 4. 연구방법 및 분석방법 16
• 4.1 연구대상 및 연구의 범위 16
• 4.2 측정도구 19
• 4.2.1 교사에 대한 학생 만족도 19
• 4.2.2 5요인 성격특질 19
• 4.2.3 정서지능 20
• 4.3 분석 방법 20
• 5. 분석 결과 21
• 6. 논의 24
• 참고문헌 30
• 부록 35