기업의 윤리수준이 경영성과에 미치는 영향에 관한 연구 : 대전·충청지역 중소기업을 중심으로

다국어 초록 (Multilingual Abstract)

With the scale of enterprises and its influencing power for our society is getting bigger nowadays, it is regarded that the ethic belief of CEO is a decisive effect factor on ethic levels of enterprises. The purpose of this study is to analyze the ethic management, population, statistic, and enterprise characteristic materials for the small and medium enterprises in Deajeon and Choongchung area. To collect the materials of CEO's personalities and attitudes on enterprises, the responses of the middle managers were taken instead of CEO's. Because it was considered that the middle managers could response more objectively than CEO themselves.
The earlier studies were reviewed to support this study, in which CEO's personal characteristic, systematic condition and social atmosphere were variables for decisive ethic levels in their enterprises. How the enterprises' ethic levels would effect on their management outcome in classified fields (financial, systematic, and social) was inspected. In that process, also, it was examined whether their business type, growing step, industrial power, industrial formation, CEO's character, CEO's leadership type, investment type would differ or not.
To analyze this study SPSS 12.0 version was used. The Cronbach alpha coefficient was used for the reliability. The factor analysis between effect factors which are bound with 3 or 4 details was used to verify the validity.
The effect relation on the enterprises' ethic levels and management outcome was examined by multiple regression analysis.
The result of this study shows that the higher ethic levels are, the higher outcomes are. This result also supports the claims of the earlier studies which good business ethics make a good business. This point might be explained that the trust on products, confidence for the management, and preferences on business are the most important competitiveness for the enterprises. It also means that the high-leveled competitiveness of company comes from the improvement in trust to the company. It implies that the increasing of sale and profit leads to the long-term profit of the company.
The results of the business type, growing step, industrial power, industrial formation, CEO's character, CEO's leadership type, and investment type will show in turn as following: first, for the business type, the manufacturing and construction business are superior to the service business in systematic outcome. Second, for the industrial power, the more than 15 year old company is superior to the less than 15 years in systematic outcome. Third, there is no difference for the growing step of the enterprises. Fourth, for the industrial formation, the traditional industry is superior to the new industry in the systematic and social outcome. Fifth, for the CEO's character, the sincere type is superior to the liberal type in financial outcome, and the sincere type is superior to the extroverted type in the systematic and social outcome. Sixth, for the CEO's leadership type, the relation-oriented leadership is the best in the systematic and social outcome, and the task-oriented leadership is the best in financial outcome. Finally, for the investment type, the overseas joint-venture industry is superior to the genuine domestic venture in financial outcome.
As mentioned above, it proved that the ethic levels of enterprises are correlated with the management outcome in many ways. Based on this result, it can be concluded that the high-leveled industry ethics yield the best management outcome. As much as the communication between CEO and the staff get better, their confidence for the works will sublimate the morality of organization into the good enterprise culture.
To improve the management outcome of an enterprise, therefore, it is desirable that the ethic levels of CEO, the ethical enterprise culture in an organization, the social norm observance, and the promotion of social contribution activities should be established.

목차 (Table of Contents)

• 제 1 장 서론 1
• 제 1 절 연구의 배경과 목적 1
• 1. 연구의 배경 1
• 2. 연구의 목적 3
• 제 2 절 연구의 범위와 방법 3
• 1. 연구의 범위 3
• 2. 연구의 방법 4
• 3. 논문의 구성 4
• 제 2 장 기업 윤리수준과 성과에 관한 선행연구 7
• 제 1 절 기업의 윤리수준과 영향요인 7
• 1. 기업의 윤리수준 7
• 2. 기업 윤리수준의 영향요인 10
• 제 2 절 기업 윤리경영의 성과 14
• 1. 기업윤리의 재무적 성과 18
• 2. 기업윤리의 조직적 성과 21
• 3. 기업윤리의 사회적 성과 30
• 제 3 절 기업윤리 성과 간의 관계 41
• 1. 재무적 성과와 조직적 성과와의 관계 41
• 2. 재무적 성과와 사회적 성과와의 관계 42
• 3. 사회적 성과와 조직적 성과와의 관계 45
• 제 3 장 연구의 이론적 배경 46
• 제 1 절 기업 윤리수준 이론 46
• 1. 기업의 윤리경영과 사회적 책임 46
• 1) 기업윤리의 개념 46
• 2) 기업윤리의 분류 이론 49
• 3) 기업 윤리경영의 국내외 동향 54
• 4) 기업의 사회적 책임 58
• 2. 부패의 개념과 동향 65
• 1) 부패의 개념 65
• 2) 한국사회의 부패 의식과 부패수준 68
• 3) 글로벌 반부패 동향 75
• 제 2 절 윤리수준과 기업 경영성과 측정이론 77
• 1. 기업의 윤리수준 요인측정 77
• 2. 기업 경영성과의 개념과 성과 측정 84
• 3. 기업 윤리경영 성과 측정 87
• 제 4 장 조사 설계와 분석방법 91
• 제 1 절 연구모형과 가설설정 91
• 1. 연구모형 91
• 2. 가설설정 92
• 제 2 절 조사 설계와 분석방법 108
• 1. 조사 목적 108
• 2. 표본의 선정과 자료수집 109
• 3. 설문지 개발과 구성 110
• 4. 통계처리 방법 112
• 5. 변수의 조작적 정의 113
• 제 5 장 실증분석 결과 및 토의 120
• 제 1 절 표본의 인구 통계적 특성 및 기술통계 120
• 제 2 절 신뢰성과 타당성 검증 122
• 1. 신뢰성 검증 122
• 2. 타당성 검증 124
• 제 3 절 분석결과와 가설 검증 125
• 1. 요인분석 결과 125
• 2. 가설검증과 요약 130
• 1) [가설 1]의 검증 및 요약 130
• 2) [가설 2]의 검증 및 요약 133
• 3) [가설 3]의 검증 및 요약 134
• 4) [가설 4]의 검증 및 요약 135
• 5) [가설 5]의 검증 및 요약 136
• 6) [가설 6]의 검증 및 요약 136
• 7) [가설 7]의 검증 및 요약 137
• 8) [가설 8]의 검증 및 요약 138
• 3. 가설 검증결과 종합 139
• 제 6 장 결론 및 제언 141
• 제 1 절 연구의 요약 141
• 제 2 절 연구의 경영학적 시사점 144
• 제 3 절 연구의 한계와 향후 연구방향 146
• ▲ 참고문헌 148
• ▲ ABSTRACT 161
• ▲ 부록: 설문지 163