미용사의 직업에 대한 전문성 인식정도, 직무스트레스 및 직무만족도에 관련된 요인

다국어 초록 (Multilingual Abstract)

The aim of the present study was to evaluate professional qualities, job-related stress and job satisfaction among hairdressers engaged in the beauty shops and thus, to reveal the factors influencing on these items. The study subjects included 1,221 hairdressers in Daejon City and we gave them self-administered questionnaires during the 3-month period from March to May 2004. The major findings of the study are as follows:
1. In terms of the professional job perception, the scores for sense of calling and belief in public service were high, whereas those for autonomy and professional organizations as a referent were low. The scores for professional job perception were higher in men, older aged, academic achievement under high school, unmarried, assistant hairdressers, those with longer careers, shorter average daily duty hours, and higher monthly income.
2. In terms of scores for job-related stress, they were high in job demand and coworkers' support, whereas they were low in supervisors' support and job control. They were significantly higher in the groups who were male, younger age, unmarried, assistant hairdressers, shorter in job careers, longer duty hours, higher monthly income, and those who suspect that their socioeconomic status might be lowered.
3. In terms of job satisfaction, 64.1% of the study subjects replied as ꡒ satisfactionꡓ, and 63.7% as "fit to the job", while 55.8%, ꡒconsider quitting the job"
4. In terms of professional job perception according to job satisfaction were higher in those who have higher job satisfaction(p=0.000) and the scores for job-related stress were higher in those who have lower job satisfaction(p=0.000).
5. In correlation among the scores of professional job perception, job-related stress, and job satisfaction, there was negative correlation between professional job perception and job-related stress(r=-0.439, p<0.01), while significant positive correlation with job satisfaction (r=0.279, p<0.05), and negative correlation between job-related stress and job satisfaction(r=-0.308, p<0.01).
6. Such factors as job-related stress, job careers, sex, perception of socio-economic status, job satisfaction, academic backgrounds were shown to affect their professional job perception significantly with explanatory powers of 20.0%. The factors of significant influence, with explanatory power of 20.0%, on job-related stress included professional job perception, their perception of socio-economic status, and mean daily duty hours. The factors influencing, with explanatory power of 40.6%, job-satisfaction were license, sex, job-related stress, academic backgrounds, mean daily duty hours, and personal perception of socio-economic status.
7. Structural analysis revealed that structural equation modeling was statistically suitable, and it was similar to the results of univariate analysis. Job satisfaction was higher as their position increased and showed positive correlation with professional job perception and negative correlation with job-related stresses. Professional job perception was higher as their position and perception of socio-economic status increased. Job related stresses were higher as job career and the perception of socio-economic status decreased.
Thus, raising the recognition of their professional job perception and lowering job-related stress can contribute to a better performance of their duty. In addition, if hairdressers themselves could promote the recognition of their socio-economic status, their job satisfaction would be enhanced.

목차 (Table of Contents)

• 목차
• Ⅰ. 서론 = 1
• Ⅱ. 연구 방법 = 4
• 1. 연구대상 및 기간 = 4
• 2. 자료수집 방법 = 4
• 3. 연구에 사용한 변수 = 5
• 4. 구조방정식 연구 모형 = 8
• 5. 자료처리 및 통계분석 = 9
• Ⅲ. 연구 결과 = 11
• 1. 일반적 특성, 직업관련 특성 및 지위인식 정도 = 11
• 2. 직업의 전문성에 대한 인식정도 = 14
• 3. 직무스트레스 정도 = 18
• 4. 직무만족도 = 21
• 5. 직무만족도와 직업의 전문성에 대한 인식정도와의 관계 = 24
• 6. 직무만족도와 직무스트레스의 관계 = 26
• 7. 직업의 전문성 인식정도, 직무스트레스 및 직무만족도 간의 상관성 = 28
• 8. 직업의 전문성 인식정도, 직무스트레스 및 직무만족도에 영향을 미치는 요인 = 29
• 9. 공변량 구조분석 결과 = 32
• Ⅳ. 고찰 = 35
• Ⅴ. 결론 = 40
• 참고문헌 = 42
• ABSTRACT = 45