서울시 주민자치센터의 효율성 측정에 관한 연구 : DEA분석을 중심으로 = The Study on the Measurement of the Community Center' Efficiency By DEA: The Case of the Seoul in Korea

다국어 초록 (Multilingual Abstract)

Decentralization and citizen participation is the key element of local autonomy. Community Center is the institutional mechanism to induce citizen's participation in which local governments and citizens may co-product and build community.
The community center(inhabitnats' autonomy center) in Korea is only in starting period, so it is necessary for inhabitants to participate in spontaneously. In this reason We should prepare preceding environment to activate local autonomy organization. Community center(inhabitants' autonomy center) should be maintained and assessed by the aspect to increase cultural and welfare function, to establish local community, to improve their thought, and to increase efficiency of local administration by decreasing administrational level structure.
The analyse result of this study is summarized as follows. First, it is necessary that community center( inhabitants' community center) take over the convenience function of a basic local government office. Second, as for cultural and welfare facilities and convenient facilitates of the center for them, residents want welfare facilities for the old who live alone or have no person to take care and the handicapped. Third, the center should prepare the administrational services to minimize their inconvenience and it should do the role as the field to increase their resident thought. Some civil organizations and central agencies are pointing out problems such as the uniformity and redundancy of programs of resident centers, lack of resident activity programs, unclear distinction between centers, lack of residents' participation, poor sense of services of committee members, etc. It is necessary to expand convenience and welfare facilities, to improve specialty of program leaders, to diversify programs for housewives to draw various groups of housewives, to adjust time so that a larger number of people can use the facilities, and finally to encourage the participation of resident volunteers and committee members.
Data for analysing the efficiency of community center(inhabitants' community center) were collected by questionnaires at Seoul, Korea. Questionnaires were distributed and collected from May 1 to May 30. The data were analyzed by DEA using EMS1.3 program.
The limit of this study includes the representative of answers to questionnaires used for the analysis, no nation-wide analysis and comparison, and difficulty in various approaches due to insufficient previous studies.

목차 (Table of Contents)

• 제1장 서론 = 1
• 제1절 연구의 목적 = 1
• 제2절 연구의 범위 및 방법 = 5
• 제2장 연구의 이론적 배경 = 7
• 제1절 주민자치센터의 효율성에 관한 이론적 배경 = 7
• 1. 주민자치센터의 의의 및 기능 = 7
• 2. 주민자치센터의 이론 = 10
• 3. 주민자치센터의 필요성 = 16
• 제2절 공공부문의 효율성 및 측정방법에 관한 이론 = 20
• 1. 공공부문 효율성 측정의 의의 및 특징 = 20
• 2. 공공부문 효율성에 관한 논의 = 23
• 3. 주민자치센터 평가기준으로서 효율성 = 33
• 제3절 자료포락분석(DEA)을 이용한 효율성 분석에 관한 고찰 = 37
• 1. 자료포락분석(DEA)에서의 효율성 개념:Farrell의 정의 = 37
• 2. 자료포락분석(DEA)의 모형 = 46
• 3. 자료포락분석(DEA)의 특성 = 53
• 제4절 선행연구 및 연구분석의 틀 = 56
• 1. 선행연구 = 56
• 2. 연구분석의 틀 = 62
• 제3장 연구의 분석 설계 및 방법 = 63
• 제1절 연구의 분석 설계 = 63
• 1. 분석모형의 설정 = 63
• 2. DMU의 선정 = 64
• 제2절 변수선정 = 68
• 1. 투입요소 = 68
• 2. 산출요소 = 69
• 제4장 서울시 주민자치센터의 효율성 측정 분석결과 및 평가 : 자료포락 분석(DEA)에 의한 효율성 분석 = 72
• 제1절 CCR모형에 의한 기술적 효율성 분석 = 72
• 1. 주민자치센터 효율성 정도 = 72
• 2. 준거집단의 확인 = 75
• 제2절 BCC모형에 따른 순수 기술적 효율성 및 규모의 효율성(SE) 분석 = 79
• 1. 효율성 점수분석 = 79
• 2. 준거집단에 대한 분석 = 81
• 제3절 CCR모형 분석결과와 BCC모형 분석결과의 대조 = 84
• 1. DMU의 비효율적 측면 = 84
• 2. CCR모형과 BCC모형의 분석결과의 종합 = 88
• 제5장 결론 = 90
• 참고문헌 = 93
• ABSTRACT = 101