상사-부하간 질적 교환관계가 조직 유효성에 미치는 영향에 관한 연구 : 대인관계측면을 중심으로 = A Study on the Effects of Leader-Member Exchange Relations on Organizational Effectiveness : In the Case of the Human

다국어 초록 (Multilingual Abstract)

Modern society has been rapidly and complicatedly changed in both qualitative and quantitative aspects. How to operate effectively an organization and how to obtain better result, are an organization's greatest concern and goal. And organizational members form formal or informal human relations because the cooperative relationships among superiors, subordinates and groups in organizations are required. Formal human relations represent Leader-Member Exchange. Leader-Member Exchange is a theory focusing on the exercise of mutual influence between leader and member related to organizational effectiveness.
The main objectives of this study are as follows;
This study examines the factors of human relations to the exchange relation level between superior and subordinates and it analyzes the factors of human relations has a significant effect on organizational effectiveness.
For the practical analysis, 200 questionnaires were used in analysis. The collected data were analyzed with SPSS 13.0 for Windows. This study used the statistical techniques such as descriptive analysis, reliability analysis, factor analysis, discriminant analysis, correlation analysis, multi regression analysis and hierarchical regression analysis. The empirical results show that most of the variables are highly reliable and valid, which implies that all the results are highly credible.
The results of the survey indicate that the communication activities and interaction between superiors and subordinates have increased the quality of professional relationship. Essentially, the interaction of employees positioned vertically in an organization works well forming exchange relations.
This outcome supports the results of the previous studies on this topic.

목차 (Table of Contents)

• 제1장 서론 = 1
• 제1절 연구의 배경과 목적 = 1
• 제2절 연구의 방법과 구성 = 3
• 제2장 이론적 고찰 = 5
• 제1절 LMX(Leader-Member Exchange) 이론 = 5
• 1. LMX 이론에 대한 기존 연구 = 6
• 2. LMX의 발달 과정에 대한 연구 = 7
• 3. LMX 연구의 한계점 = 9
• 제2절 LMX의 선행 변수 = 10
• 1. 태도 유사성 = 10
• 2. 커뮤니케이션 정도 = 11
• 3. 상호작용빈도 = 13
• 제3절 상사-부하간 교환관계와 조직 유효성 = 14
• 1. 상사-부하간 교환관계와 혁신행동 = 16
• 2. 상사-부하간 교환관계와 이타적 행동 = 18
• 제3장 가설 및 연구방법 = 20
• 제1절 연구모형 설정 = 20
• 제2절 가설의 설정 = 22
• 제3절 통계분석방법 = 23
• 1. 표본대상 = 23
• 2. 측정도구 = 24
• 가. 변수의 조작적 정의 = 24
• 나. 설문지 구성 = 26
• 제4장 연구결과 분석 = 28
• 제1절 표본의 인구 통계적 요인에 대한 분석 = 28
• 제2절 타당성 및 신뢰도 검증 = 30
• 제3절 각 변수별 기술통계 및 상관분석 = 36
• 제4절 가설의 검증 = 38
• 제5절 가설검증 결과의 요약 = 46
• 제5장 결론 = 48
• 제1절 요약 및 결론 = 48
• 제2절 연구의 한계 및 추후 연구방향 = 51
• 참고문헌 = 52
• 설문지 = 60
• 국문초록 = 67
• ABSTRACT = 69