In this study, the factors influencing the use of inpatient services were examined by using the special analysis with GIS(Geographic Information System). The time to come to hospital was estimated by the GIS tool, called TransCAD, and was used in the ...
In this study, the factors influencing the use of inpatient services were examined by using the special analysis with GIS(Geographic Information System). The time to come to hospital was estimated by the GIS tool, called TransCAD, and was used in the analysis.The subjects of the study were inpatients at the university hospital with about 800 permitted beds, located in Gyeonggi-do, and patients admitted from October 1, 2004 to September 30, 2005.As for the patient distribution by region, approximately 83.1% of patients resided in a region that they could reach the hospital within 30 minutes, and the regional composition and affinity were also higher in the neighboring regions. As a result of the analysis, influencing factors for the use of inpatient service were : age, disease group, and the length of stay. Through the distribution by each region, the specialization of the target hospital could be suggested and the target areas for marketing could also be selected; furthermore, the medical services needed by patients could be provided by subdividing regional characteristics as a part of gCRM and by reflecting them when planning health-related lectures or free medical examination preferred by residents.