1 박득, "콜센터 상담사의 직무만족요인, 직무만족, 조직몰입과 이직의도 간의 상호관계에 관한 연구" 한국컴퓨터정보학회 16 (16): 209-218, 2011
2 송진구, "변혁적 리더십과 교육훈련제공이 조직성과에 미치는 영향 : H기업의 긍정심리와 조직후원인식의 역할을 중심으로" 한국콘텐츠학회 11 (11): 274-288, 2011
3 Meyer, J. P., "The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization" 63 : 1-8, 1990
4 Lok, P., "The Effect of Organizational Culture and Leadership Style on Job Satisfaction and Organizational Commitment: A Cross-National Comparison" 23 (23): 321-338, 2004
5 Lok, P., "The Effect of Organizational Culture and Leadership Style on Job Satisfaction and Organizational Commit- ment: A Cross-National Comparison" 23 (23): 321-338, 2004
6 Kim, K., "Structure Equation Model Analysis" Hannarae 2011
7 R, H. J, "Social science investigation methodology by SPSS/AMOS" hyungseul 2002
8 S.I, Chai, "Social science investigation metho dology" Hakhyunsa 1992
9 Glisson, C., "Predictors of Job Satisfaction and Organizational Commitment in Human Service Organizations" 33 (33): 61-81, 1988
10 Eisenberger, R., "Perceived Organizational Support" 71 (71): 500-507, 1986
1 박득, "콜센터 상담사의 직무만족요인, 직무만족, 조직몰입과 이직의도 간의 상호관계에 관한 연구" 한국컴퓨터정보학회 16 (16): 209-218, 2011
2 송진구, "변혁적 리더십과 교육훈련제공이 조직성과에 미치는 영향 : H기업의 긍정심리와 조직후원인식의 역할을 중심으로" 한국콘텐츠학회 11 (11): 274-288, 2011
3 Meyer, J. P., "The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization" 63 : 1-8, 1990
4 Lok, P., "The Effect of Organizational Culture and Leadership Style on Job Satisfaction and Organizational Commitment: A Cross-National Comparison" 23 (23): 321-338, 2004
5 Lok, P., "The Effect of Organizational Culture and Leadership Style on Job Satisfaction and Organizational Commit- ment: A Cross-National Comparison" 23 (23): 321-338, 2004
6 Kim, K., "Structure Equation Model Analysis" Hannarae 2011
7 R, H. J, "Social science investigation methodology by SPSS/AMOS" hyungseul 2002
8 S.I, Chai, "Social science investigation metho dology" Hakhyunsa 1992
9 Glisson, C., "Predictors of Job Satisfaction and Organizational Commitment in Human Service Organizations" 33 (33): 61-81, 1988
10 Eisenberger, R., "Perceived Organizational Support" 71 (71): 500-507, 1986
11 Eisenberger, R., "Perceived Organizational Support" 71 (71): 500-507, 1986
12 Yoon, J. K., "Organizational Support in the Workplace : The Case of Korean Hospital employees" 52 (52): 923-945, 1999
13 Jones, B., "Organizational Risk Factors for Job Stress" American Psychological Association 41-52, 1995
14 Mowday, R. T., "Organizational Linkages : The Psychology of Commitment, Absenteeism, and Turnover" Academy Press 1982
15 O'Reilly, C., "Organizational Commitment and Psychological Attachment :The Effects of Compliance, Identification and Internalization on Prosocial Behavior" 17 : 492-499, 1986
16 Jeongkoo Yoon, "Job Satisfaction and Organiz ational Support as Two Pathways to Organiza tional Commitment, Test of Exchange Theory Model"
17 Guzzo, R. A., "Expatriate Managers and the Psychological Contract" 79 (79): 617-626, 1994
18 R, H. J, "Easy Multivariate Analysis using SPSS 10.0" hyungseul 2003
19 Judge, T. A., "Dispositional affect and job satisfaction: a review and theoretical extension" 86 (86): 67-98, 2001
20 Judge, T. A., "Core self-evaluations and job and life satisfaction: the role of self-concordance and goal attainment" 90 (90): 257-268, 2005
21 Ko, J., "Assessme nt of Meyer and Allen’s three component model of organizational commitment in South Korea" 82 (82): 961-973, 1997
22 Jae Hyun, Seo, "A Study on the Effect of Organizational Justice on Perceived organization support" management research 1997