임금협상에서 협상자 인지적 틀의 영향요인에 관한 연구

국문 초록 (Abstract)

이 논문은 실제 임금협상에서 노사 협상대표자들의 인지적 틀을 긍정적 혹은 부정적으로 형성하는 데 미치는 영향 요인들을 분석하였다. 실증분석 결과, 협상대표자들의 인지적 틀의 영향 요인은 노사 양측이 서로 다르다는 것을 발견하였다. 사용자측 협상대표자들의 인지적 틀은 주로 임금관련 요인, 노조측 요인, 그리고 기업측 요인 등 복합적 요인의 영향을 받는 것으로 나타났다. 이에 비해 노조측 협상대표자의 인지적 틀은 임금관련 요인보다는 경영층의 노조관이나 노무관리 합리성, 협상에 있어 사용자 대표성 등과 같은 기업측 특성요인과 노조의 성향에 크게 영향을 받는 것으로 나타났다. 이러한 결과는 협상대표자들의 긍정적인 인지적 틀 형성을 통해 협상의 효율성을 높이기 위해서는 노사 양측의 서로 다른 이해와 욕구를 정확히 파악하고 이를 충족시키는 것이 중요하다는 시사점을 제공해 주고 있다.

다국어 초록 (Multilingual Abstract)

The purpose of this study is to investigate the factors that affect negotiator’s frame using data collected from management and labor negotiators involved in actual wage negotiations. The results showed that the factors affecting the frames of management and labor union negotiators were different. Those factors affected management negotiators’ frame were a mix of wage-related, union-related, and management-related factors. On the other hand, all the management-related factors and union characteristics were significant in determining labor negotiators’ frames. Understanding and satisfying the differences of their interests and needs are crucial ways to increase the effectiveness of negotiation through the positive frames of both management and union negotiators.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 이론적 배경과 연구가설
• Ⅲ. 연구방법
• Ⅳ. 분석 결과
• Ⅴ. 결론 및 시사점
• 참고문헌
• abstract

참고문헌 (Reference)

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