CPFR 실행요인과 성과의 관계에 대한 CPFR 프로세스 역량의 조절효과 연구 = A Study of CPFR Process Capability’s Moderating Effect on the Relationship between CPFR Implementation Factors and Performance

국문 초록 (Abstract)

본 연구에서는 국내의 125개 CPFR을 도입한 전략사업단위(SBU)를 대상으로 CPFR 실행요인과 CPFR 성과간의 관계에 초점을 맞추어 CPFR 프로세스의 역량이 조절 효과를 가지는지 실증적으로 분석하였다. 실증자료의 분석결과 대체로 선행연구에서 나타난 바와 같이 최고경영자의 의지, 시스템 통합, 정보공유 등의 CPFR 실행요인이 CPFR의 고객지향성과와 운영지향성과에 긍정적인 영향을 미치는 것으로 나타났다. 다만 CPFR 실행요인이 운영지향성과에 미치는 영향의 정도는 고객지향성과에 미치는 영향보다 작은 특성을 보이는 차이점을 발견하였다. 또한 CPFR 프로세스 역량이 높고 낮음에 따라서 실행요인이 성과에 미치는 영향은 의미 있는 차이를 보였다. 고객지향성과에 미치는 영향의 경우 고역량집단에서는 최고경영자의 역할이 가장 큰 영향을 미치는 것으로 나타났으나 저역량집단에서는 시스템통합이 가장 큰 영향을 미치는 것으로 나타났다. 특히 저역량집단의 경우 운영지향적성과에 대해서 실행요인이 아무런 영향을 미치지 못하는 것으로 나타나서 프로세스 역량구축이 선행되어야 함을 확인할 수 있었다.

다국어 초록 (Multilingual Abstract)

This study focuses on empirically testing if the relationship between CPFR implementation factors and CPFR performances is moderated by the CPFR process capabilities. Based on the survey of 125 SBUs in Korea, CEO's commitment on the CPFR, information sharing, and system integration appeared to significantly improve both the customer-oriented and the operationoriented CPFR performances. However, the overall contribution of the implementation factors was much higher to the customer-oriented performance than to the operation-oriented performance. The implementation-performance relationship showed a significant difference between the two CPFR process capability groups. For the high CPFR process capability group, the CEO's commitment on CPFR was the most contributing factor to the customer-oriented performance while the system integration was for the low CPFR process capability group. However, no CPFR implementation factors showed any significant effect on the operation-oriented CPFR performance when the low CPFR process capability group was tested.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 문헌 연구
• Ⅲ. 연구가설 및 실증연구
• Ⅳ. 결론
• 참고문헌
• Abstract

참고문헌 (Reference)

1 김완평, "프로세스 공유를 통한 협력적 전자상거래의 활성화에 관한 연구" 342-346, 2002

2 김태현, "수요의 특성과 공급체인 협업 유형의 적합성 연구" 한국로지스틱스학회 19 (19): 97-115, 2011

3 Hingley, Martin, "Using Fourthparty Logistics Management to Improve Horizontal Collaboration among Grocery Retailers" 16 (16): 316-327, 2011

4 Lowson, R. H., "The Nature of an Operations Strategy : Combining Strategic Decisions from the Resource-based and Market-driven Viewpoints" 41 (41): 538-549, 2003

5 Lavie, D., "The Competitive Advantage of Interconnected Firms : an Extension of the Resource-based View" 31 (31): 638-658, 2006

6 Cao, Mei, "Supply Chain Collaboration : Impact on Collaborative Advantage and Firm Performance" 29 (29): 163-180, 2011

7 Boddy, D., "Success and Failure in Implementing Supply Chain Partnering : an Empirical Study" 2 (2): 143-151, 1998

8 Andersen, J., "Strategic Resources and Firm Performance" 49 (49): 87-98, 2011

9 VICS, "Roadmap to CPFR: The Case Studies"

10 Olavarrieta, S., "Resourcebased Theory and Strategic Logistics Research" 27 (27): 559-587, 1997

11 Hair, Jr., J. F., "Multivariate Data Analysis, 7th ed" Pearson, N.J 2010

12 Olorunniwo, Festus O., "Information Sharing and Collaboration Practices in Reverse Logistics" 15 (15): 454-462, 2010

13 VICS, "Global Commerce Initiative Recommended Guidelines: Collaborative Planning, Forecasting and Replenishment, Version 2.0"

14 오두현, "Global CPFR 프로세스의 성공적 구축에 영향을 미치는 요인에 관한 연구" 한양대학교 경영대학원 2005

15 Barratt, M.A., "Exploring the Experiences of Collaborative Planning Initiatives" 31 (31): 266-289, 2001

16 Fornell, C., "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error" 18 : 39-50, 1981

17 Buhr, Brian, "E-commerce : a New Business Model for the Food Supply/ Demand Chain" The Food Industry Center 2003

18 Sagar, Nikhil, "Delivering The Plan: the CPFR and S&OP Continuum" (Winter) : 14-20, 2010

19 Wang, WenJie, "Critical Factors for CPFR Success in the Chinese Retail Industry" 4 (4): 23-39, 2005

20 Holland, P. Christopher, "Cooperative Supply Chain Management : the Impact of Interorganizational Information Systems" 4 (4): 117-133, 1995

21 Attaran, Mohsen, "Collaborative Supply Chain Management : the Most Promising Practice for Building Efficient and Sustainable Supply Chains" 13 (13): 390-404, 2007

22 Chung, W. W. C., "Collaborative Planning, Forecasting and Replenishment : a Case Study in Copper Clad Laminate Industry" 16 (16): 563-574, 2005

23 Mahoney, Joseph T., "CPFR as a Relational Contract : an Incomplete Contracting Perspective" 7 (7): 403-428, 2010

24 Ireland, Ron, "CPFR : only the Beginning of Collaboration" 80-88, 2000

25 Flidner, G., "CPFR : an Emerging Supply Chain Tool" 103 (103): 14-21, 2003

26 Andraski, Joseph C., "CPFR : Time For the Breakthrough?" 7 (7): 54-60, 2003

27 Andrews, J., "CPFR : Considering the Options, Advantages and Pitfalls" 8-12, 2008

28 VICS, "CPFR : An Overview"

29 Spekman, R. E., "An Empirical Investigation into Supply Chain Management : a Perspective of Partnership" 3 (3): 53-67, 1998

30 Shu, Tong, "AVE-CPFR Working Chains on the Basis of Selection Model of Collaborative Credit-Granting Guarantee Approaches" 9 (9): 301-325, 2010

31 Chang, Tien-Hsiang, "A study of an Augmented CPFR Model for the 3C Retail Industry" 12 (12): 200-209, 2007

32 Lapide, L., "A History of CPFR" (Winter) : 29-31, 2010

33 Büyüközkan, G., "A Fuzzy Cognitive Map Approach for Modeling CPFR Supporting Factors" 1 (1): 566-571, 2009

34 Gruat La Forme, "A Framework to Analyse Collaborative Performance" 58 (58): 687-697, 2007