팀제 운영 기업에서 구성원이 인식하는 팀 특성, 지식공유정도, 팀 성과 간의 관계규명 = Investigating the Predicting Power of Team Characteristics and Knowledge Sharing Level on Team Performance

다국어 초록 (Multilingual Abstract)

This research investigated the predicting power of team characteristics such as fairness, cohesiveness and trust among team members on knowledge sharing and team performance. It also explored the mediating effect of knowledge sharing between team characteristics and performance. The following specific research questions have been addressed to achieve the purpose. 1. Does the level of knowledge sharing within a team perform as a mediator when the fairness of distributing compensation expects the team performance? 2. Does the level of knowledge sharing within a team perform as a mediator when the knowledge friendly team culture expects the team performance? 3. Does the level of knowledge sharing within a team perform as a mediator when the trust among team members expects the team performance? The summary of the results in this research is following. First, the fairness of distributing compensation predicted the level of knowledge sharing as well as the team performance significantly, and the level of knowledge sharing had a partial mediation effect. Second, the knowledge friendly team culture predicted the level of knowledge sharing and the team performance significantly, and the level of knowledge sharing had a partial mediation effect. Lastly, the trust among team members predicted the level of knowledge sharing and the performance significantly. Also, the level of knowledge sharing played a partial mediation role.

국문 초록 (Abstract)

본 연구는 팀제로 운영되는 특정 기업의 팀 성과를 예측하는 변인을 규명하고자 선행연구 분석을 통해 팀 특성 변인으로 구성원이 인식하는 보상 분배의 공정성, 지식친화적인 팀 문화, 팀원 간 신뢰를 선별하였고, 매개변인으로는 팀의 지식공유정도를 선정하였다. 팀제로 운영하는 A 기업 구성원 185명을 대상으로 실시한 설문조사를 통해 얻은 연구결과는 다음과 같다. 팀 특성으로 상정된 보상 분배의 공정성, 지식친화적인 팀 문화, 팀원 간 신뢰는 팀 성과를 유의미하게 예측하는 변인으로 규명되었으며, 팀의 지식공유정도는 팀 특성이 성과를 예측할 때에 매개역할을 수행하는 것으로 분석되었다. 이러한 연구결과는 공정성, 친화, 신뢰로 구성된 팀 문화 형성이 팀 성과 향상을 위해 선행되어야 하는 팀 특성 요인이며, 긍정적인 팀 문화는 팀의 지식공유를 활성화시켜 팀 성과 향상의 원동력이 됨을 알 수 있다. 이에 팀제로 운영되는 기업에서는 공정성, 친화, 신뢰를 핵심가치로 하는 팀 문화 창출의 활성화 방안을 마련하고, 이를 기업의 핵심 성공전략으로 이끌어 나갈 수 있는 방안 마련이 필요함을 시사하고 있다.

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