기업의 사회적 자본, 지식경영활동, 그리고 성과 간의 구조적 인과관계 = A Structural Causal Relationship of Social Capital, Knowledge Management, and Organizational Performance

다국어 초록 (Multilingual Abstract)

The purpose of this study is to examine the effect of knowledge management on the organizational performance by using structural equation model and to suggest new integrated framework about knowledge management by understanding the determinants of organizational capability to knowledge management in social capital point of view. To serve the purpose of this study, we conducted the extensive survey on 256 Korean companies in diverse industries including the manufacturing. Specifically, from the empirical result of this study, we identified that knowledge management performs more actively as the level of social capital increases, and the company that achieve knowledge management actively shows relatively higher performance than one that do not. On the other hand, among the sub-factors composing the social capital, Vision/Purpose/Value and Norms of Reciprocity directly affect to the organizational performance without knowledge management.

참고문헌 (Reference)

1 정명호, "휴먼 네트워크와 기업경영, SERI 연구에세이 034" 삼성경제연구소 2005

2 정명호, "집단 구성원의 인적 자본과 사회적 자본이 집단성과에 미치는 영향" 한국인사조직학회 255-275, 2006

3 장영철, "지식경영을 위한 훈련과 개발 체계" (43) : 493-506, 2004

4 장영철, "지식경영을 위한 인적자원개발 및 관리체계, 아산재단 연구총서" 집문당 2003

5 박순미, "조직의 사회적 자본이 새로운 지적자본 창출에 미치는 영향" 2 (2): 171-203, 2000

6 김계수, "인터넷 커뮤니티 서비스와 e-가치 창출 전략：구조방정식모형분석：개인형 홈페이지 서비스를 중심으로" 34 (34): 1101-1123, 2005

7 장영철, "인적자원개발체계와 기업성과간의 관계：기업의 학습조직화를 중심으로" (29) : 63-104, 2005

8 김재구, "신노사문화 창출을 위한 지식공동체 모델 개발" 노동부 2000

9 이경묵, "사회적 자산(Social Capital)의 형성과 활용" 7 : 265-290, 1996

10 이영현, "사회적 자본과 인적자원개발[Ⅱ]：기업의 사회적 자본과 경쟁력" 한국직업능력개발원 2007

11 이영찬, "사회적 자본, 지식경영, 그리고 조직성과 간의 인과관계" 16 (16): 223-241, 2007

12 이영현, "사회적 자본 연구동향" 9 (9): 94-101, 2006

13 송일호, "사회적 자본 구축의 경제적 효과 분석：노사관계를 중심으로" 12 (12): 73-88, 2005

14 유석춘, "사회자본：이론과 쟁점" 그린 2003

15 김용학, "사회 연결망 이론" 박영사 2003

16 손동원, "사회 네트워크 분석" 경문사 2002

17 김병규, "기업조직의 사회적 자본 증진에 관한 연구" 부산대학교 대학원 2004

18 Blanchard,A., "Virtual Co-mmunities and Social Capital" 16 (16): 293-307, 1998

19 Fukuyama,F., "Trust：The Social Virtues? and the Creation of Prosperity" Free Press 1995

20 Stiglitz,J, "Towards a New Paradigm for Development：Strategies, Policies and Processes, Prebisch Lecture, UNCTAD, Geneva"

21 Ruggles,R., "The State of the Notion：Knowledge Management in Practice" 40 (40): 80-89, 1998

22 Child,J., "The Role of Social Identity in the International Transfer of Knowledge Through Joint Ventures In : The Politics of Mana-gement Knowledge" Sage 46-68, 1996

23 Bueno,E., "The Role of Social Capital in Today's Economy" 5 (5): 556-574, 2004

24 Putnam,R.D., "The Prosperous Community ：Social Capital and Public Life" 13 : 35-42, 1993

25 Pettigrew,A.M., "The Politics of Organi-zational Decision Making" Tavistock 1973

26 Sveiby,K.E., "The New Organizational Wealth：Managing and Measuring Knowledge Assets" CA：Berrett-Koehler 1997

27 King,W., "The Most Important Issues in Knowledge Mana-gement" 45 (45): 93-97, 2002

28 Arrow,K.J., "The Limits of Organization" WㆍWㆍNorton and Company 1974

29 Rajan,R., "The Gove-rnance of the New Enterprise In : Corporate Governance" Cambridge University Press 201-229, 2000

30 Burt,R.S., "Structural Holes：The Social Structure of Competition" Harvard University Press 1992

31 Merton,R.K., "Social Theory and Social Structure" Free Press 1968

32 Uzzi,B., "Social Structure and Competi-tion in Interfirm Networks：the Paradox of Embeddedness" 42 (42): 35-67, 1997

33 Tajfel,H., "Social Relations and Intergroup Relations" Cambridge University Press 1982

34 McElroy,M.W., "Social Innovation Capital, Draft, Macroinnovation Associates, Windsor, VT, 1-14"

35 Adler,P.S., "Social Capital：Prospects for a New Concept" 27 (27): 17-40, 2002

36 Portes,A., "Social Capital：Its Origins and Applications in Modern Sociology" 24 : 1-24, 1998

37 Coleman,J.S., "Social Capital in the Creation of Human Capital" 94 : 95-120, 1988

38 Tsai,W., "Social Capital and Value Creation：the Role of Intrafirm Net-works" 41 (41): 464-476, 1998

39 Newton,K., "Social Capital and Democracy" 40 (40): 575-586, 1997

40 Nahapiet,J., "Social Capi-tal, Intellectual Capital and the Organizational Advantage" 23 (23): 242-266, 1998

41 Alavi,M., "Review：Knowledge Management and Knowledge Man-agement Systems：Conceptual Foundations and Research Issues" 25 (25): 107-136, 2001

42 Nunnally,J.C., "Psychometric Theory" McGraw-Hill 1978

43 Baron,S., "Private Politics, Corporate Soc-ial Responsibility and Integrated Strategy" 10 (10): 7-45, 2001

44 Leana,C.R., "Organizational Social Capital and Employment Practices" 24 (24): 538-555, 1999

45 Hair,J.F., "Multivariate Data Analysis" Prentice-Hall 1998

46 Bullen,P., "Measuring Social Capital in Five Communities in NSW, Working Paper Series, 41, University of Technology, Sydney"

47 Pedhazur,E.J., "Mea-surement, design, and analysis：An integrated approach" Earlbaum, Hillsdale, NJ 1991

48 Baker,W.E., "Market Networks and Co-rporate Behavior" 96 (96): 589-625, 1990

49 Pearlson,K., "Managing and Using Information Systems" John Wiley and Sons 2004

50 Quinn,J.B., "Managing Professional Intellect：Making the Most the Best" 3 : 71-81, 1996

51 Kawachi,I., "Long Live Community, Social Capital as Public Health" 35 : 56-59, 1997

52 Lesser,E., "Knowledge and Social Capital" Butterworth-Heinemann 2000

53 Shani,A.B., "Knowledge Work Teams and Groupware Technology：Learning from Seagate's Experience" 4 (4): 111-124, 2000

54 Lee,C.C., "Knowledge Value Chain" 19 (19): 783-793, 2000

55 Gold,A.H., "Knowledge Management：An Organiza-tional Capabilities Perspective" 18 (18): 185-214, 2001

56 Davenport,T.H., "Knowledge Mana-gement and the Broader Firm：Strategy, Advan-tage, and Performance In : Knowledge Management Handbook" CRC Press 1999

57 Turban,E., "Introduction to Information Technology" John Wiley and Sons 2003

58 Zingales,L., "In Search of New Foun-dations" 55 : 1623-1653, 2000

59 Cohen,D., "In Good Com-pany：How Social Capital Makes Organizations Work" Harvard Business School Press 2001

60 Arora,R., "Implementing Knowledge Mana-gement-A Balanced Scorecard Approach" 6 (6): 240-249, 2002

61 Kaplan,R.S., "Having Trouble with Your Strategy Then Map It" 78 (78): 167-176, 2000

62 Bierly,P., "Generic Knowledge Strategies in the U.S. Pharmaceutical Industries" 17 (17): 123-136, 1996

63 Drew,S.A., "From Knowledge to Action ：the Impact of Benchmarking on Organizational Performance" 30 (30): 427-441, 1997

64 Koening,M.E.D., "From Intellectual Cap-ital to Knowledge Management：What Are They Talking About?, 64th IFLA General Conference, Amsterdam, August, 222-233"

65 Coleman,J.S., "Foundations of Social Theory" Harvard University Press 1990

66 Lesser,E., "Fast Friends：Virtuality and Social Capital" 66-79, 2001

67 Fornell,C., "Evaluating structural equation models with unobservable variables and measurement error" 18 : 39-50, 1981

68 Sen,A., "Economics, Business Principles and Moral Sentiments" 7 (7): 5-15, 1997

69 Knack,S., "Does Social Capital Have Economic Payoff? A Cross-Co-untry Investigation" 102 (102): 1251-1288, 1997

70 Lewicki,R.J., "Devel-oping and Maintaining Trust in Work Relation-ships In : Trust in Organizations：Frontiers of Theory and Research" Sage 114-139, 1996

71 Gooijer,F.D., "Designing a Knowledge Management Performance Framework" 4 (4): 303-310, 2000

72 Chang,H.N-L., "Democracy, Diversity and Social Capital" 86 (86): 141-147, 1997

73 Knez,M., "Creating Ex-pectational Assets in the Laboratory：Coord-ination in Weakest Link, Games" 15 : 101-119, 1994

74 Deshpande,R., "Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms：A Quad-rad Analysis" 57 : 23-37, 1993

75 Lesser,E., "Communities of Practice, Social Capital and Organizational Knowledge" IBM Institute of Knowledge Management 1999

76 Sawhney,M., "Com-munities of Creation：Managing Distributed Innova-tion in Turbulent Markets" 42 (42): 24-54, 2000

77 Kramer,R.M., "Collective Trust and Collective Action ：the Decision to Trust as a Social Decision In : Trust in Organizations：Frontiers of Theory and Research" Sage 357-389, 1996

78 김계수, "Amos 7.0 구조방정식모형 분석" 한나래출판사 2007

79 Churchill,Gilbert A., "A Paradigm for De-veloping Better Measures of Marketing Cons-tructs" 64-73, 1979

80 Simon,L., "A Contextual Approach to Management Learning" 17 : 269-289, 1996