사회복지시설 자원봉사자의 참여동기가 직무만족과 지속의지에 미치는 영향 = The Effects on the Work Satisfaction and Continuance Will to Participation Motivation of Volunteers in Social Welfare Facilities

다국어 초록 (Multilingual Abstract)

The purpose of this study was to examine the impact of the participation motivation of volunteers in social welfare facilities on their work satisfaction and continuance will. After relevant theories and earlier studies were reviewed, it was assumed that the participation motivation elements of volunteers in social welfare facilities involving altruistic motivation and selfish motivation would affect the components of their work satisfaction and continuance will.
The findings of the study were as follows:First, this study provided clear evidence that work satisfaction and continuance will was very important variable which affected volunteers in social welfare facilities.
Second, The altruistic motivation of the volunteers in social welfare facilities, one of the participation motivation factors, exerted a significant influence on their work satisfaction and continuance will.
The last, based on these findings, the research discussion extended to the implication of an appropriate intervention for those volunteers in social welfare facilities.

국문 초록 (Abstract)

본 연구는 사회복지시설 자원봉사자의 참여동기가 직무만족과 지속의지에 미치는 영향력에 대한 인과관계를 실증적으로 분석하였다. 이론적 고찰과 선행연구를 검토하여 사회복지시설 자원봉사자의 참여동기가 직무만족에 영향을 미치고, 참여동기가 지속의지에 영향을 미치는 것으로 가정하였다. 또한 자원봉사자의 참여동기가 지속의지에 직접적인 영향을 미치는 것으로 가정하였다.
연구결과 참여동기 변수 중 이타적 동기는 직무만족에 유의미한 영향력의 관계를 보여주었으나, 이기적 동기는 유의미한 관계가 나타나지 않았다. 직무만족은 이타적 동기와 지속의지와의 관계에서 매개역할을 하는 것으로 나타났다. 이는 사회복지시설의 자원봉사관리 및 직무설계의 초점이 자원봉사자의 직무만족에 두어야 한다는 것을 의미하는 것이다. 이기적 참여동기는 지속의지에 직접적인 영향력이 있는 것으로 나타났다. 또한 자원봉사자의 직무만족이 지속의지에 영향을 주는 매개적 역할을 밝힘으로써 자원봉사자의 지속의지에 대한 영향력의 관계를 규명하였다.
본 연구결과를 토대로 본 연구는 사회복지시설의 특성에 맞게 자원봉사자의 지도와 관리가 이루어질 수 있도록 정책 및 실천적 대안과 후속연구의 함의를 제시하였으며, 규명된 연구결과를 통해서 참여동기와 직무만족의 인과관계에 따라 지속적으로 자원봉사활동을 유지해 나가는 것이 매우 중요하다고 판단된다.

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