직장에서 가정으로의 정서 파급: 성격 요인 및 직무만족의 조절효과 = The Spillover of Emotions from Work to Family: Moderating Effect of Personality and Job Satisfaction

국문 초록 (Abstract)

본 연구는 직장에서 경험하는 긍정 및 부정 정서가 가정으로 파급(spillover)되는 정도와 정서 파급 과정에서 성격 요인(신경증과 외향성) 및 직무만족이 조절효과를 가지는 지를 고찰하였다. 125명의 남녀 직장인들을 대상으로 일상재구성법(DRM)을 통해 연구 참여 전날 경험한 전체 에피소드들과 각 에피소드에서 경험한 긍정, 부정 정서 반응 자료를 수집하였다. 하루 중의 전체 에피소드를 직장과 가정영역으로 구분하여 각 영역에서 긍정 및 부정 정서를 경험한 정도를 계산하였다. 분석 결과, 직장과 가정영역에서의 긍정 및 부정 정서들간의 상관이 유의하게 나와 직장-가정간 정서 파급 효과가 있는 것으로 해석되었다. 부정 정서가 직장에서 가정으로 파급될 때 신경증의 조절효과는 나타나지 않았지만, 긍정 정서가 직장에서 가정으로 파급될 때 외향성이 유의하게 조절하는 것으로 나타났다. 또한 직무만족 수준이 높을수록 직장에서 긍정 정서 경험 정도에 따라 가정에서 긍정 정서를 경험하는 수준이 더 많이 영향을 받았다. 이러한 결과는 기질적 특성 및 직무만족 수준에 따라 직장에서의 체험 정서가 가정으로 파급되는 정도가 다를 수 있음을 시사한다.

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