조직 구성원의 커뮤니케이션 만족이 인적자원의 집단 창의성에 미치는 영향에 관한 연구

다국어 초록 (Multilingual Abstract)

The main purpose of this study is to assess the relationship between communication satisfaction and group creativity. To achieve this purpose, this study has two objectives. First, I will identify the relationship between the satisfaction of communication and idea creation. Second, the relationship between communication satisfaction and problem solving activity will be statistically tested. The major findings of the study can be summarized as follows: First, Statistically significant positive relations were found between the communication satisfaction and idea creation. Especially, sub-construct for supervisor communication$({\beta}=0.14,\;p<.05)$, quality of media$({\beta}=0.13,\;p<.05)$, individual feedback$({\beta}=0.36,\;p<.001)$, organizational prospect$({\beta}0.31,\;p<.001)$ showed the statistically significant positive(+) relationship with construct in idea creation. Second, the measurement of communication satisfaction had showed statistically significant relationship with the problem solving activity. Especially, communication with supervisor$({\beta}=0.21,\;p<.05)$, quality of media$({\beta}=0.21,\;p<.001)$, organizational prospects$({\beta}=0.22,\;p<.001)$, and communication with subordinate$({\beta}=0.37,\;p<.001)$ showed the significant positive(+) relationship with problem solving activity construct. These consequences suggest that communication satisfaction of employee is effective in the improving the group creativity in organization. In the conclusion, this study present the satisfaction factor of employee communication as a incremental factor of group creativity.

목차 (Table of Contents)

• I. 서 론
• Ⅱ. 이론적 배경
• 1. 커뮤니케이션 만족의 개념과 영향 요인
• 2. 창의성의 개념과 결정 요인
• Ⅲ. 연구의 설계
• 1. 연구모형과 가설설정
• 2. 변수의 조작적 정의와 측정
• 3. 자료조사 및 분석방법
• Ⅳ. 가설검증 결과와 해석
• 1. 측정도구의 타당성 및 신뢰성 검증
• 2. 상관관계분석
• 3. 가설의 검증결과
• Ⅴ. 결 론
• 1. 연구결과의 요약과 결론
• 2. 연구결과의 시사점
• 3. 연구의 한계점
• 참고문헌
• Abstract

참고문헌 (Reference)

1 Zhou J, "When the presence of creative coworker is related to creativity : role of supervisor close monitoring, developmental feedback and creativity personality" 88 (88): 413-422, 2003

2 Hambley L. A, "Virtual team leadership : The Effects of leadership style and communication medium on interaction styles and outcomes" 103 : 1-20, 2007

3 Shin S.J, "Transformational leadership, conservation, and creativity : Evidence from Korea" 46 (46): 703-714, 2003

4 Woodman, "Toward a theory of organizational creativity Academy of management Review 18" 293321-, 1993

5 Busse, "Theories of the creative porcess The Journal of Creative Behavior" 240268-, 1980

6 D. J, "Theoretical perspective on creative and its facilitation The Journal of Creative Behavior" 17-, 1983

7 Payne, "The effectiveness of research tems In Innovation and Creativity at work edited by M.A. West and J.L. Farr. pp.101～122." 1990

8 Shelly C.E, "The effect of personal and contextual characteristics on creativity" 30 (30): 2004

9 Koza K.L, "Task structure, communication and role perceptions : Their impact on inter-organizational independence" 1995

10 M.D, "Satisfaction in communication Psycholo- gical Report" cri : 70274-, 1981

11 Siegel, "Measuring the perceived support for innovation in organizations Journal of Applied Psychology" 63. : 1978

12 Basadur, M.S, "Measuring preference for ideation in creative problem-solving training Journal of Applied Behavioral Science" 21 : 607636-, 1985

13 Mumford M.D, "Managing creative people : strategies and tactics for innovation" 10 : 313-351, 2000

14 Bharadwaj S, "Making innovation happen in organizations" 7 (7): 424-434, 2000

15 Mumford M.D, "Leading creative people: orchestrating expertise and relationships" Q (Q): 705-750, 2002

16 King, "Innovation in working groups In Innovation and Creativity at work edited by M.A. West & J.L. Farr" 81100-, 1990

17 West, "Innovation and Creativity at Work" 19901990.

18 Rice G, "Individual values, organizational context, and self- perceptions of employee creativity : evidence from Egyptian organizations" 59 : 233-241, 2006

19 Graen, "Identifying individual differences in creative problem solving style Journal of Creative Behavior" 357394-, 1990

20 Koza K.L, "Exit barriers and conflict resolution process in channels of distribution, Unpublished doctorial dissertation" Boston, Massachusetts: Boston University 1999

21 Farmer SM, "Employee creativity in Taiwan : an application of role identity theory" 46 : 618-630, 2003

22 Oldham G.R, "Employee creativity : personal and contextual factors at work" 39 (39): 607-634, 1996

23 Koza K.L, and R.P. Dant, "Effects of relationship climate, control mechanism, and communications on conflict resolution behavior and performance outcomes" 18 : 2007

24 Isaksen, "Curriculum planning for creative thinking and problem solving The Journal of Creative Behavior" 3749-, 1985

25 Amabile, T. M, "Creativity in context: Update to the social psychology of creative" Boulder, CO: Westview Press 1996

26 Treffinger, D.J, "Creative problem solving: Overview and educational implications" 7 : 1995

27 Mohr J, "Communication strategies in marketing channel Journal of Marketing" 1990

28 Sinickas, A, "Communicating is not optional" Harvard Business School Publishing Corporation 2001

29 Mohr J, "Characteristics of partnership Success" 15-, 1994

30 Conti R, "Assessing the work environment for creativity" 39 : 1154-1184, 1996

31 Woodman, "An interactionist model of creative behavior The Journal of Creative Behavior" 24-, 1990

32 Downs C.W, "A factor analysis study of communication satisfaction" 14 : 682-705, 1977