조직 공정성이 조직 효과성에 미치는 영향: 조직문화 및 업무특성의 조절효과를 중심으로 = The Effect of Organizational Culture and Job Characteristics on the Relationship between Organizational Justice and Effectiveness

다국어 초록 (Multilingual Abstract)

Using the data from Chuncheon City employees, this research examines the extent to which organizational justice (procedural justice and distributive justice) influences organizational effectiveness. In addition, this research examines whether job characteristics (administrative work and constructive work) and participatory organizational culture moderate the relationship between organizational justice and effectiveness. The findings are that the positive organizational justice-effectiveness relationship was stronger if moderated by the public employees with administrative work than those who with constructive work. Additionally, the participatory organizational culture moderates positively the organizational justice-effectiveness relationship. This result implies that both job characteristics and organizational culture are consequent factors for higher positive relationship between organizational justice and effectiveness.

국문 초록 (Abstract)

본 연구는 춘천시 지방공무원을 대상으로 하여 조직 공정성(절차적 공정성과 배분적 공정성)이 조직 효과성에 어떤 영향을 미치는가를 경험적으로 논의하였다. 또한 두 영역의 조직 공정성과 조직 효과성의 관계가 업무특성(행정업무 및 시설업무) 및 참여적 조직문화의 특성에 따라 달라질 수 있음을 보여주고 있다. 그 결과 절차적 공정성과 배분적 공정성이 조직 효과성에 미치는 영향을 일반행정직 공무원이 시설직 공무원보다 더 크게 인식한다. 그리고 조직구성원들의 조직 내 참여적 문화가 형성될수록 절차적 공정성과 배분적 공정성이 조직 효과성에 미치는 긍정적인 영향이 크게 나타남을 알 수 있다. 이러한 연구결과는 앞으로 조직 공정성의 긍정적인 효과를 달성하기 위해서는 구성원들이 담당하는 업무특성이 무엇인지 그리고 조직문화가 어떻게 운영되고 있는가를 고려해야 함을 시사한다.

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