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      조직공정성과 종업원 행동과의 관계: 최고경영자 및 상사에 대한 신뢰의 매개효과 = Organizational Justice and Employee Behaviors: The Mediating Roles of Trust in CEO and Supervisor

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      https://www.riss.kr/link?id=A105210272

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      다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

      This study was intended to examine the mediating roles of trust in CEO and supervisor on the relationships between organizational justice and employee behaviors. Data were collected from 4,055 employees across 18 different companies in Korea. Employees were asked to answer on a self-reported questionnaire. The two dimensions of organizational justice (i.e. procedural justice and distributive justice) were used. Employee behaviors were measured using counter-productive behavior and organizational citizenship behavior. Data were analyzed using a structural equation model. The hypothesized fully mediated model better fitted the data. Relative to distributive justice, procedural justice was more strongly related to both trust in CEO and trust in supervisor. But there were no significant differences in the degree of relationships between the two dimensions of trust and the two types of employee behaviors. These results showed that procedural justice is more important in enhancing trust in leader.
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      This study was intended to examine the mediating roles of trust in CEO and supervisor on the relationships between organizational justice and employee behaviors. Data were collected from 4,055 employees across 18 different companies in Korea. Employee...

      This study was intended to examine the mediating roles of trust in CEO and supervisor on the relationships between organizational justice and employee behaviors. Data were collected from 4,055 employees across 18 different companies in Korea. Employees were asked to answer on a self-reported questionnaire. The two dimensions of organizational justice (i.e. procedural justice and distributive justice) were used. Employee behaviors were measured using counter-productive behavior and organizational citizenship behavior. Data were analyzed using a structural equation model. The hypothesized fully mediated model better fitted the data. Relative to distributive justice, procedural justice was more strongly related to both trust in CEO and trust in supervisor. But there were no significant differences in the degree of relationships between the two dimensions of trust and the two types of employee behaviors. These results showed that procedural justice is more important in enhancing trust in leader.

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      참고문헌 (Reference)

      1 한광현, "조직공정성과 신뢰 및 반생산적 과업행동의 관련성에 대한 연구" 대한경영학회 19 (19): 679-702, 2006

      2 서용원, "수행평가상황에서 도구적 및 비도구적 발언 기회가 절차정의 지각에 미치는 영향" 한국심리학회 365-375, 1992

      3 도윤경, "비서의 조직공정성 지각이조직유효성에 미치는 영향에 있어서의상사에 대한 신뢰의 매개효과" 한국비서학회 11 (11): 5-23, 2002

      4 권석균, "부하의 상급자 신뢰에 상급자의 행동통성과 능력, 사회적 유사성 및 교환 관계 특성이 미치는 영향" 29 : 187-216, 2000

      5 서용원, "공정성 지각과 리더 행동간의 관계: 분배공정 리더십과 절차공정 리더십의 차별 효과" 한국산업및조직심리학회 15 (15): 113-132, 2002

      6 이상갑, "경영자에 대한 신뢰의 형성요인과 종업원 태도 및 행동과의 관계" 서강대학교 대학원 2007

      7 Mustaine, E. E, "Workplace theft: An analysis of student-employee offenders and job attributes" 27 : 111-127, 2002

      8 Sweeney, P. D, "Workers' evaluations of the \ends" and the \means": An examination of four models of distributive and procedural justice" 55 : 23-40, 1993

      9 Tyler, T. R, "When does prcedural justice matter in organizational settings? in Research on negotiation in organizations" JAI Press 7-24, 1986

      10 Leventhal, G. S, "What should be done with equity theory? in Socail exchange: Advances in theory and research" Plenum Press 27-55, 1980

      1 한광현, "조직공정성과 신뢰 및 반생산적 과업행동의 관련성에 대한 연구" 대한경영학회 19 (19): 679-702, 2006

      2 서용원, "수행평가상황에서 도구적 및 비도구적 발언 기회가 절차정의 지각에 미치는 영향" 한국심리학회 365-375, 1992

      3 도윤경, "비서의 조직공정성 지각이조직유효성에 미치는 영향에 있어서의상사에 대한 신뢰의 매개효과" 한국비서학회 11 (11): 5-23, 2002

      4 권석균, "부하의 상급자 신뢰에 상급자의 행동통성과 능력, 사회적 유사성 및 교환 관계 특성이 미치는 영향" 29 : 187-216, 2000

      5 서용원, "공정성 지각과 리더 행동간의 관계: 분배공정 리더십과 절차공정 리더십의 차별 효과" 한국산업및조직심리학회 15 (15): 113-132, 2002

      6 이상갑, "경영자에 대한 신뢰의 형성요인과 종업원 태도 및 행동과의 관계" 서강대학교 대학원 2007

      7 Mustaine, E. E, "Workplace theft: An analysis of student-employee offenders and job attributes" 27 : 111-127, 2002

      8 Sweeney, P. D, "Workers' evaluations of the \ends" and the \means": An examination of four models of distributive and procedural justice" 55 : 23-40, 1993

      9 Tyler, T. R, "When does prcedural justice matter in organizational settings? in Research on negotiation in organizations" JAI Press 7-24, 1986

      10 Leventhal, G. S, "What should be done with equity theory? in Socail exchange: Advances in theory and research" Plenum Press 27-55, 1980

      11 Greenberg, J, "Using socially fair treatment to promote acceptance of a work site smoking ban" 79 : 288-297, 1994

      12 Doney, P. M, "Understanding the in°uence of national culture on the development of trust" 23 : 601-620, 1998

      13 Barney, J. B, "Trustworthiness as a source of competitive advantage" 15 : 175-190, 1994

      14 Tyler, T. R, "Trust in organizational authorities: The in°uence of motive attributions on willingness to accept decisions, in Trust in organizations: Frontiers of theory and research" Sage Publications 331-356, 1996

      15 Aryee, S, "Trust as a mediator of the relationship between organiza- tional justice and work outcomes: Test of a social exchange model" 23 : 267-285, 2002

      16 Alexander, S, "The role of procedural and distributive justice in organizational behavior" 1 : 177-198, 1987

      17 Organ, D. W, "The motivational basis of organizational citizenship behavior" 12 : 43-72, 1988

      18 Jones, G. R, "The experience and evolution of trust: Implication for cooperation and teamwork" 23 : 531-546, 1998

      19 Lind, E. A, "The Social Psychology of Procedural Justice" Plenum 1988

      20 Bentler, P. M, "Signi¯cance tests and goodness of ¯t in the analysis of covariance structures" 88 : 588-606, 1980

      21 Cropanzano, R, "Progress in organizational justice: Tunneling through the maze, in International review of industrial and organizational psychology" Wiley 317-372, 1997

      22 Zucker, L, "Production of trust: Institutional sources of economic structure" 8 : 53-111, 1986

      23 Folger, R, "Procedural justice: An interpretive analysis of preraonnel systems. in Research in personnel and human resource management" JAI Press 141-184, 1985

      24 Thibaut, J, "Procedural Justice: A Psychological Analysis" Lawrence Erlbaum 1975

      25 Albrecht, S. L, "Perceptions of integrity, competence and trust in senior management as determinants of cynicism toward change" 7 : 320-343, 2002

      26 Greenberg, J, "Organizational justice: Yesterday, today, and tomorrow" 16 : 399-432, 1990

      27 Folger, R, "Organizational Justice and Human Resource Management" Sage Publications 1998

      28 Bentler, P. M, "On the ¯t of models to covariances and methodology to the Bulletin" 112 : 400-404, 1992

      29 Cook, J, "New work attitude measures of trust, organizational commitment and personal need ful¯llment" 53 : 39-52, 1980

      30 Kanter, R. M, "Men and Women of the Corporation" Basic Book 1977

      31 Aquino, K, "Justice constructs, negative a®ectivity, and employee deviance: A proposed model and empirical test" 20 : 1073-1091, 1999

      32 Niehoff, P. B, "Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior" 36 : 527-556, 1993

      33 Ball, G. A, "Just and unjust punishment: In°uences on subordinate performance and citizenship" 37 : 299-322, 1994

      34 Bies, R. J, "Interactional justice: Communication criteria of fairness, In Research on negotiations on organizations" JAI Press 43-55, 1986

      35 McKnight, D. H, "Initial trust formation in new organizational relationships" 23 : 473-490, 1998

      36 Adams, J. S, "Inequity in social exchange, In Advances in Experimental Social Psychology" Academic Press 267-299, 1963

      37 Blau, P. M, "Exchange and Power in Social Life" Wiley 1964

      38 Folger, R, "Effects of procedural and distributive justice on reactions to pay raise decisions" 32 : 115-130, 1989

      39 McFarlin, D. B, "Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes" 35 : 626-637, 1992

      40 Bentler, P. M, "Comparative ¯t indexes in structural models" 107 : 238-246, 1990

      41 Konovsky, M. A, "Citizenship behavior and social exchange" 37 : 656-669, 1994

      42 Diffie-Couch, P, "Building a Feeling of Trust in the Company" 29 : 31-36, 1984

      43 Fox, A, "Beyond Contract: Work, Power, and Trust Relations" Faber and Faber 1974

      44 Mayer, R. C, "An integrative model of organizational trust" 20 : 709-734, 1995

      45 Browne, M. W, "Alternative Ways of Assessing Model Fit. in Testing Structural Equation Models" Sage 445-455, 1993

      46 Greenberg, J, "A taxonomy of organizational justice theories" 12 : 9-22, 1987

      47 Tucker, L. R, "A reliability coe±cient for maximum likelihood factor analysis" 38 : 1-10, 1973

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      2027 평가예정 재인증평가 신청대상 (재인증)
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      기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
      2016 0.38 0.38 0.38
      KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
      0.35 0.34 0.565 0.17
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