다수부처 관련 정책·사업의 효과적 대응을 위한 과제 = 서비스 산업 육성전략 사례를 중심으로

다국어 초록 (Multilingual Abstract)

  With the advent of results-based management in the public sector, collaboration beyond institutional boundaries has emerged as the answer to many cross-cutting issues that could have been either hardly addressed or done with no effects. This study briefly explains the backgrounds of emergence of collaboration instead of silo approach, in public policy making, discusses benefits and costs of collaboration approach, and extracts critical requirements for enhancing the effectiveness of collaboration, mainly from the lessons learned from the collaboration experiences of selective OECD countries. Then it assesses the service industry fostering policy of Korean government from the viewpoint of collaboration, and finds that collaboration form remains at the range of sharing information, and that more advanced forms of collaboration like shared policy objectives and shared resources are yet to be introduced, as well as its performance measurement. It may take some time to acquire needed skills and promote work cultures for effective collaboration. Furthermore, more strategic decision-making framework to design best collaboration approach given policy objectives rather than one-size fits all approach is required.