공정성지각이 직무만족, 조직몰입 및 조직시민행동에 미치는 영향에 대한 신뢰의 매개효과 = Mediating Effect of Trust in the Relationship Between Fairness Perceptions, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviors

국문 초록 (Abstract)

  본 연구는 구조조정을 경험한 기업의 잔류 종업원을 대상으로 그들의 구조조정의 절차공정성 및 분배공정성 지각수준이 높을수록 그들의 직무만족, 조직몰입, 그리고 조직시민행동이 높아질 것이며, 이들 관계에 있어서 상사에 대한 신뢰정도가 매개 작용을 할 것이라는 가설적 모형을 실증적으로 검증한 것이다. 4개 기업으로부터 251개의 유효한 설문응답 내용을 3단계 회귀분석 기법을 활용하여 분석했다. 분석결과는 절차공정성 및 분배공정성 지각이 직무만족, 조직몰입 및 조직시민행동에 간접적 효과를 보이고 있음을 보여 줌으로써 본 연구모형을 지지해 주고 있다. 구조조정 이후의 기업의 성과는 구조조정의 절차 및 분배 측면에서 공정해야하고 이의 지각은 구조조정을 시행한 경영자에 대한 신뢰가 관건임을 암시해 준다.

다국어 초록 (Multilingual Abstract)

  This research presents a comprehensive model of the relationships between  procedural and distributive justice, trust, job satisfaction, organizational commitment and organizational citizenship behaviors. Three regression equations analysis was used to test the theoretical model with 251 respondents from 4 firms which had experienced some severe restructuring before. The results supported the indirect effects of perceived fairness on job satisfaction, organizational commitment and organizational citizenship behaviors through leader trust. Some limitations of this paper were discussed and the implications and directions of future research in this area were suggested.

목차 (Table of Contents)

• 〈요약〉
  Ⅰ. 연구의 목적
  Ⅱ. 이론적 배경과 연구가설
  Ⅲ. 실증분석
  Ⅳ. 요약 및 결론
  참고문헌
  〈부록〉 1. 변수의 타당성 검증을 위한 요인분석
  

참고문헌 (Reference)

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