직무향상을 위한 온라인 학습에서 성인학습자의 중도포기에 영향을 주는 요인 = Factors related to dropout of adult learners in online program

국문 초록 (Abstract)

온라인 학습이 갖는 다양한 장점 때문에 지난 몇 년간 온라인학습에 참여하는 성인학습자의 수는 급격하게 증가하여 왔다. 그러나 온라인 학습자의 높은 중도포기율은 많은 온라인 프로그램이 해결해야 할 주요 문제점으로 지적되어 왔다. 이 연구는 직무향상을 위해 온라인 학습에 참여한 성인학습자의 중도포기에 영향을 미치는 변인들을 밝히고자 하였다. 이 연구의 대상자는 미국중서부에 위치한 한 연구중심 대학에서 제공하는 직무에 관련된 비학위 온라인 과정에 등록하여 과정을 끝마쳤거나 중도에 포기한 학습자 48명이었다. 연구결과는 중도포기 학습자 집단과 학습이수자 집단 사이에 개인적 특성 변인들에서 유의미한 차이를 보이지 않았지만, 외적 요인인 가족의 지원과 직장의 지원, 내적 요인인 학습만족도에서 유의미한 차이를 나타내었다. 또한 로지스틱 회귀분석을 통해 직장의 지원과 학습만족도가 온라인 학습자의 중도포기/학습지속의 결정을 예측하는데 의미 있는 요인인 것으로 나타났다. 이러한 연구결과를 바탕으로 온라인 프로그램 담당자가 프로그램 개발 시 고려해야 할 점, 또한 성인학습자가 속한 조직이 해야 할 역할 등이 논의되었다.

다국어 초록 (Multilingual Abstract)

The number of adult learners who participate in online learning has rapidly grown in the last two decades due to its many advantages. Along with its proliferation, high dropout rate in online learning has been of concern to many higher education institutions and organizations. The purpose of this study was to determine whether persistent learners and dropout learners are different in individual characteristics (i.e., age, gender, educational level, and prior experience with online learning), external factors (i.e., family and organization supports), and internal factors (i.e., learner satisfaction with the program).
Quantitative and qualitative data were collected from 48 learners who had dropped out of or finished one of the online courses offered from a large midwestern university. Dropouts and persistent learners showed statistical differences in perceptions of family support and organizational support, and learner satisfaction. It was also shown that the model which includes family support, organizational support, and learner satisfaction is able to predict learner decision to dropout or persist. The results imply that lower dropout rate can be achieved if online program developers or instructors find ways to enhance learners" satisfaction. It also implies that adult learners will finish online courses and ultimately contribute to organizational outcome by applying their learning if they are supported by their organizations and family.

목차 (Table of Contents)

• 요약
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구방법
• Ⅳ. 연구결과
• Ⅴ. 논의 및 결론
• 참고문헌
• Abstract

참고문헌 (Reference)

1 "이제는 평생능력개발이다④인터넷통신훈련(e-learning)" 2005

2 "웹기반 학습에서 수업에 대한 관련성 향상 메시지가 학습자의 중도 탈락 및 학업 성취도에 미치는 영향" 한국교육정보미디어학회 6 (6): 73-90, 2000

3 "웹기반 직업교육훈련(WBT)프로그램 운영 실태 분석" 서울: 한국직업능력개발원 1999

4 "http://www.sloan-c.org/resources/survey04a.asp"

5 "http://technologysource.org/article/online_drop_rates_revisited/"

6 "Why online learners drop out" 2001

7 "Web-based distance learning in a community college: The influence of task values on task choice, retention and commitment" 64 (64): 3191-, 2004

8 "Understanding dropout of adult learners in e-learning" 2005

9 "Towards a causal model of student progress in distance education Research in Hong Kong The American Journal of Distance Education 5" 3-15, 1991

10 "The role of internal and external factors in the discontinuation of off-campus students" 17 (17): 44-71, 1996

11 "The four stages of e-learning A maturity model for online corporate training" Oakland, CA: Bersin & Associates 2005

12 "The effect of problem-based video instruction on learner satisfaction comprehension and retention in college courses" 38 (38): 885-895, 2007

13 "The effect of context-based video instruction on learning and motivation in online courses" 19 (19): 215-227, 2005

14 "The convergence between two theories of college persistence The Journal of Higher Education 63" 143-164, 1992

15 "Systematic and systematic approaches to reducing attrition rates in online higher education" 15 (15): 36-49, 2001

16 "Students support services and success factors for adult on-line learners" Cocoa Beach, FL 1998

17 "Student progress in distance education courses" 286-301, 1994

18 "Student progress in distance education Identification of explanatory constructs British Journal of Psychology 62" 285-298, 1992

19 "Student perspectives: Expectations of multimedia technology in a college literature class" 41 (41): 241-254, 2004

20 "Rethinking the causes and cures of student attrition University of Chicago Press" 1993

21 "Researching dropout in distance education" 95-101, 1987

22 "Pillars of e-learning success" New York:Corporate University Xchange 2002

23 "Online drop rates revisited. The Technology Source" 2002

24 "Mail surveys" Thousand Oaks, CA: Sage 399-428, 1998

25 "Limits of theory and practice in student attrition Journal of Higher Education 53" 687-700, 1982

26 "In search of higher persistence rates in distance education online programs" 6 : 1-16, 2003

27 "Identifying at-risk students in videoconferencing and web-based distance education" 15 (15): 41-54, 2001

28 "Factors that influence students' decision to dropout of online courses" 8 (8): 105-118, 2004

29 "Factors related to learner dropout in online learning" Indianapolis, IN: Academy of Human Resource Development 25-1-25.8, 2007

30 "Entering the mainstream: The quality and extent of online education, 2003 and 2004" 2004

31 "E-learning and retention: Key factors influencing student withdrawal" 46 (46): 335-342, 2004

32 "Do not pass go" 6 (6): 14-16, 2002

33 "Distance education: A systems view (2nd ed.)" CA: Wadsworth Publishing Company 2005

34 "Distance education doctoral students:Delineating persistence variables through a comprehensive literature review" 10 (10): 5-21, 2003

35 "Differential effects of a multimedia goal-based scenario to teach introductory biochemistry: Who benefits most?" 10 (10): 305-317, 2001

36 "Departure, abandonment, and dropout of e-learning: Dilemma and solutions" 2003

37 "Comparing dropouts and persistence in e-learning courses" 48 (48): 185-204, 2007

38 "Can you keep learners online?" 37 (37): 64-71, 2000

39 "Basic of qualitative research" 1990

40 "A study of variables that predict dropout from distance education" 1 (1): 1-10, 1999

41 "A longitudinal-process model of drop-out from distance education The Journal of Higher Education 60" 278-301, 1989

42 "A follow-up investigation of teaching presence in the SUNY learning network" 7 (7): 61-80, 2003

43 "A conceptual model of nontraditional undergraduate student attrition Review of Educational Research 55" 485-540, 1985

44 "A case study: Increase enrollment by reducing dropout rates in adult distance education(ERIC Document Reproduction Service No. ED 422 848)" 1998

45 "2006 이러닝산업실태조사 KIEC-173" 2007